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ANALISIS PENGARUH STORE ATMOSPHERE DAN KEDEKATAN EMOSIONAL TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI (Survei pada Pelanggan O’Pallet Cafe Boyolali)
Pertiwi, Devi Kurnia
; Rahadhini, Marjam Desma
; Rahadhini, Marjam Desma
; Susanti, Retno
; Susanti, Retno
Jurnal Ekonomi dan Kewirausahaan
Vol 20
, No 1
(2020)
The research was conducted at the O’Pallet Café Boyolali The purpose of this study is to analyze 1) the effect of store atmosphere on customer satisfaction; 2) the effect of emotional closeness on customer satisfaction; 3) the effect of customer satisfaction on customer loyalty; 4) the influence of store atmosphere on customer loyalty; 5) the effect of emotional closeness on customer loyalty; 6) the effect of customer satisfaction in mediating the effect of store atmosphere on customer loyalt...
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3 Sitasi
ANALISIS SISTEM ANTRIAN DAN OPTIMALISASI PELAYANAN PADA CUSTOMER SERVICE DI STASIUN SOLO BALAPAN
Jurnal Ekonomi dan Kewirausahaan
Vol 20
, No 1
(2020)
This study aims to determine the queuing system for optimization of teller services at Bank Negara Indonesia, Slamet Riyadi Solo Branch Office. The data used in this study is a direct observation of the object of research / observation. The sampling technique uses the Leddy formula because the population cannot be known. The data analysis technique used is manual calculation using the queuing system formulas of many single-stage channels (multiple channel-single phase). The results of this study...
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ANALISIS PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI
Murtiningsih, Erna
; Susanti, Retno
; Susanti, Retno
; Indriastuti, Dorothea Ririn
; Indriastuti, Dorothea Ririn
Jurnal Ekonomi dan Kewirausahaan
Vol 20
, No 1
(2020)
Purpose of this study to know: 1) significance the effect of service quality and price on customer satisfaction, 2) significance the effect of service quality, price and customer satisfaction on customer loyalty, 3) the effect of service quality and price on customer loyalty with customer satisfaction as a variable mediation. The population of the study is the consumers of Warmindo Berseri Solo with a sample of 100 people and accidental sampling technique. Data collection techniques used observa...
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9 Sitasi
PENGARUH CELEBRITY ENDORSER, BRAND IMAGE DAN BRAND TRUST TERHADAP KEPUTUSAN PEMBELIAN PADA PRODUK EMINA COSMETICS (Survei pada Mahasiswa Fakultas Ekonomi Universitas Slamet Riyadi Surakarta)
Novalia, Ayu
; Triastity, Rahayu
; Triastity, Rahayu
; Sumaryanto, Sumaryanto
; Sumaryanto, Sumaryanto
Jurnal Ekonomi dan Kewirausahaan
Vol 20
, No 1
(2020)
The purpose of this study was to analyze the significance of the influence of celebrity endorsers, brand image and brand trust on purchasing decisions on Emina Cosmetics products. This type of research is a survey of students of the Faculty of Economics, University of Slamet Riyadi Surakarta. The type of data used is quantitative data and qualitative data. Data sources using primary data sources and secondary data. The population in this study were students who used Emina Cosmetics in the Facult...
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PENGARUH BEBAN KERJA TERHADAP KINERJA PEGAWAI DENGAN STRES KERJA SEBAGAI VARIABEL MEDIASI (Survei Pada Pegawai BPJS Kesehatan Cabang Surakarta)
Jurnal Ekonomi dan Kewirausahaan
Vol 20
, No 1
(2020)
The progress of an organization can not be separated contained in it. Human resources are the most important factor in carrying out all its activities in achieving a goal that is in the organization. The Health Social Security Organizing Agency (BPJS Kesehatan) is a Public Legal Entity responsible directly to the President who specifically provides the Indonesian public health insurance program. The objectives of this study are: 1) to analyze the significance of the effect of workload on work st...
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ANALISIS PENGENDALIAN PERSEDIAAN BAHAN BAKU MENGGUNAKAN METODE ECONOMIC ORDER QUANTITY DENGAN PENGGUNAAN MODEL ECONOMIC PRODUCTION QUANTITY PADA BATIK SRIWEDARI DI SURAKARTA
Putri, Anggy Rahma
; Suseno, Yohanes Djoko
; Suseno, Yohanes Djoko
; Widajanti, Erni
; Widajanti, Erni
Jurnal Ekonomi dan Kewirausahaan
Vol 20
, No 1
(2020)
The purpose of this study is to analyze the efficiency of controlling raw material inventory costs and analyze the differences in raw material inventory costs by using the Economic Order Quantity (EOQ) method and by using the Economic Production Quantity (EPQ) model compared to conventional methods on Sriwedari Batik in Surakarta. Based on the results of research that has been done, it can be concluded that the policies implemented by Batik Sriwedari in Surakarta have not yet reached the level o...
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PARTISIPASI MASYARAKAT DALAM PELAYANAN PUBLIK DI KANTOR PERTANAHAN KABUPATEN BOYOLALI MELALUI BERDASARKAN UNDANG-UNDANG NOMOR 25 TAHUN 2009 TENTANG PELAYANAN PUBLIK
Dinamika Hukum
Vol 9
, No 3
(2020)
The purpose of this study is to: 1) examines the public participation in the
implementation of public services at the national land Agency Boyolali Regency
based on Law No. 25 of the year 2009. 2) examines the obstacles that occur in the
implementation of public services at the national land Agency Boyolali Regency
based on Law No. 25 of the year 2009.
The method of approach in writing this is the juridical sociological. The
specification of this research uses descriptive analytic. Data source u...
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PENGARUH STORE ATMOSPHERE DAN KUALITAS PRODUK TERHADAP NIAT BELI ULANG DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL MEDIASI (Survei Pada Konsumen Marakez Café di Surakarta)
Rahmawati, Dita
; Rahadhini, Marjam Desma
; Rahadhini, Marjam Desma
; Sumaryanto, Sumaryanto
; Sumaryanto, Sumaryanto
Jurnal Ekonomi dan Kewirausahaan
Vol 20
, No 1
(2020)
This research was conducted on consumers Marakez Café in Surakrta, the type of data used is qualitative and quantitative data. Data sources used are secondary and primary data. The entire population in this study are all Marakez Café consumers whose numbers cannot be known. The sample used in this study was taken as many as 100 respondents. The sampling technique is done by using nonprobability sampling using purposive sampling method. In this study shows that store atmosphere and product qual...
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4 Sitasi
PENGARUH UKURAN PERUSAHAAN, LEVERAGE DAN PROFITABILITAS TERHADAP PENGUNGKAPAN CORPORATE SOCIAL RESPONSIBILITY (Studi pada Perusahaan Pertambangan di Bursa Efek Indonesia Tahun 2015 – 2018)
Aldina, Betrinasih
; Wardiningsih, Suprihatmi Sri
; Wardiningsih, Suprihatmi Sri
; Utami, Setyaningsih Sri
; Utami, Setyaningsih Sri
Jurnal Ekonomi dan Kewirausahaan
Vol 20
, No 1
(2020)
This research was conducted to explain the effect of company size, leverage and profitability on the disclosure of corporate social responsibility on mining companies listed on the Indonesian stock exchange in 2015 – 2018. CSR disclosure can be seen in the social responsibility report contained in the mining company's annual report. This study uses a population of 49 mining companies listed on the Indonesia Stock Exchange in 2015 – 2018. Samples were selected using a purposive sampling techn...
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PENGARUH KOMPENSASI, MOTIVASI, DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN SWALAYAN LUWES NUSUKAN SURAKARTA
Jurnal Ekonomi dan Kewirausahaan
Vol 20
, No 1
(2020)
A company always have a lot ways to solve their problem for their employes especially at Luwes Nusukan Supermarket Surakarta the goals are for good impact and for the neatly of the company for the future to reach vision and mision. there are some factors that can influence the employe's performance: compensation, motivation and work environment. the purpose of this research are for: (1) analysis the significant compensation influence to the employes performance, (2) analysis the significant moti...
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2 Sitasi