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Menampilkan 201–205 dari 205 artikel
PENGARUH DIMENSI KUALITAS PELAYANAN ORGANISASI TERHADAP KEPUASAN KONSUMEN
Jurnal Ilmu Manajemen dan Akuntansi Terapan
Vol 3
, No 2
(2012)
Purpose of this study was to examine service quality toward student’s satisfaction.The population of this research is the student of STIE Totalwin Semarang. Theresult of this research indicates that service quality’s factor has a significantinfluence toward the student’s satisfaction.Keywords: service quality, satisfaction
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ANALISIS INDEKS KEPUASAN MASYARAKAT PADA UPTD TERMINAL TIRTONADI DLLAJ KOTA SURAKARTA
Jurnal Ekonomi dan Kewirausahaan
Vol 7
, No 2
(2012)
Abstract The Determination of Surakarta’s District Government in giving fine service in the field of public service is marked by the development of UPTD. Tirtonadi Bus Station of DLLAJ Surakarta’s District is measurement as institution who gave best service if the process works fast, appropriate, and definite. Based on the analysis towards score of service index UPTD Tirtonadi Bus Station of DLLAJ Surakarta’s District is 2.84. Conversed with the basic score of 25 the result is 70,9645....
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PENGARUH KEPEMIMPINAN, KOMUNIKASI, KOMPENSASI, DAN MOTIVASI TERHADAP KINERJA PEGAWAI
Jurnal Manajemen Sumber Daya Manusia
Vol 2
, No 1
(2012)
ABSTRACT Human resource development is not only to increase the quality of human resource in Indonesia but also to increase the quality of government employees which have the trait and behavior based on loyalty, honesty, discipline, and has high motivation, so it give best services to society. This research takes the sample of 30 respondents of the employees in Dinas Pendapatan Daerah Kota Surakarta. The analysis using in this research are multiple regression analysis with t test, F test, and co...
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PENGARUH LOYALITAS TERHADAP TENAGA PENJUAL, DAN LOYALITAS TERHADAP TOKO PADA PERILAKU WORD OF MOUTH
Jurnal Ilmu Manajemen dan Akuntansi Terapan
Vol 3
, No 1
(2012)
The purpose of this research was to examine empirically the correlation between loyalty tosalesperson and loyalty to the store. The subjects of this research were 98 customer of Distro,taken from population using purposive sampling technique. Data analyze instrument used by thewriter is SPSS 17.Data analyze result shows that the research model has well appropriateness and all hypothesis ofthe study are able to be evidenced. Summary said that loyalty to salesperson, and loyalty to thestore are po...
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ANALISIS FAKTOR YANG MEMPENGARUHI LOYALITAS PERUSAHAAN PELANGGAN: Studi pada Pelanggan PT WAN HAI Ltd di Jawa Tengah
Jurnal Ilmu Manajemen dan Akuntansi Terapan
Vol 1
, No 1
(2010)
This study intent to search several variables’ effect which is probably able to rise loyalty and firm performance. The study used several customer of WAN HAI Ltd in Midle of Java as sample. Data analyze instrument used by the writer is AMOS 4.Data analyze result shows that the research model has well appropriateness andall hypothesis of the study are able to be evidenced. Summary said that satisfaction,reputation, price, are positively effected to loyalty, and loyalty are positively effected t...
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