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PENGARUH STRES KERJA TERHADAP KINERJA DENGAN KEPUASAN KERJA SEBAGAI PEMEDIASI
Jurnal Manajemen Sumber Daya Manusia
Vol 12
, No 1
(2022)
This study aims to determine the effect of significance between: 1) JobStress toward Employee Performance, 2) Job Stress toward EmployeeSatisfaction, (3) Job Satisfaction toward Employee Performance, 4) JobSatisfaction as mediating the influence of work stress toward employeeperformance of Bank Mandiri Branch Madiun. Population of 64 people.Samples taken on census Technique of data collection through validity andreliability test. Data analysis techniques use multiple linear regression andclassic...
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PENGARUH KEPUASAN KERJA DAN IKLIM PSIKOLOGI TERHADAP ORGANIZATION CITIZENSHIP BEHAVIOR DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL MEDIASI
Jurnal Manajemen Sumber Daya Manusia
Vol 12
, No 1
(2022)
This research aims to analyze the significance of the influence of jobsatisfaction and organizational commitment towards psychological climate.Analyze the significance of the influence of job satisfaction, organizationalcommitment and psychological climate against Organization CitizenshipBehavior. Analyse the influence of job satisfaction and psychological climateagainst Organization Citizenship Behavior that is mediated by thecommitment of the organization. The population in this study are alle...
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PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI (Survei pada Pengguna Jasa Layanan Kantor Pos Boyolali)
Jurnal Manajemen Sumber Daya Manusia
Vol 12
, No 1
(2022)
The purpose of this study is to analyze (1) the influence of servicequality on customer satisfaction Post Office Boyolali. (2) the influence ofservice quality on customer loyalty of Post Office Boyolali. (3) the influence ofcustomer satisfaction on customer loyalty of Boyolali Post Office. (4) theinfluence of service quality on customer loyalty mediated by customersatisfaction. The research was conducted at Boyolali Post Office. Thepopulation of 432 people. Samples used as much as 20% of the tot...
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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN RAWAT INAP DENGAN PERSEPSI PASIEN SEBAGAI PEMEDIASI(Survei pada Pasien Rawat Inap Rumah Sakit Umum Daerah Sogaten Madiun)
Jurnal Manajemen Sumber Daya Manusia
Vol 12
, No 1
(2022)
This research aims to know the influence of the quality of service to thesatisfaction of the patient's inpatient care either directly or through themediation of perception Public Hospital patients in the area Sogaten the cityof Madiun. Sample taken based on random sampling of 10% of thepopulation of 96. Engineering data collection using the questionnaire throughthe test validity and reliability. Analytical techniques through the analysis ofthe path (path) with a classic assumption test. Of the v...
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PENGARUH KUALITAS PRODUK, HARGA, PROMOSI TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN TOKO MAS SEMAR DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MODERASI
Jurnal Manajemen Sumber Daya Manusia
Vol 12
, No 1
(2022)
The purpose of this research are to analyze the significant impact ofproduct quality, price, promotion, and customer satisfaction on purchasedecision and to determine how customer satisfaction can moderate theproduct quality, price, and promotion on purchase decision. The aim of thisresearch is to give Toko Emas Semar Pasar Kalioso recommendation toincrease their revenue and to become a reference for other researchers. Thepopulation of this research are 100 customer of Toko Emas Semar PasarKalio...
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PENGARUH KUALITAS PRODUK, KUALITAS PELAYANAN, DAN TRUST TERHADAP KEPUASAN KONSUMEN PADA PT. POS INDONESIA CABANG SOLO
Jurnal Manajemen Sumber Daya Manusia
Vol 12
, No 2
(2019)
This study aims to determine and analyze the significance of the effect of product quality on customer satisfaction, to know and analyze the significance of the influence of service quality on customer satisfaction, and to know and analyze the significance of the influence of trust on consumer satisfaction. The population of this study are consumers who use services in PT. Pos Indonesia Branch Solo is not known exactly how many, the number of samples as many as 100 people with sampling technique...
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ANALISIS PENGARUH LINGKUNGAN KERJA, MOTIVASI KERJA DAN KOMPENSASI TERHADAP KINERJA
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 3
(2017)
The purpose of this study is to: 1) Analyze the effect of work environment onemployee performance. 2) Analyze the effect of work motivation on employeeperformance. 3) Analyze the effect of compensation on employee performance and 4)Analyze the independent variables that dominant effect on employee performance. Thistype of research is a survey on employees CV Panca Putra in Karanganyar. This type ofdata uses qualitative data and quantitative data. Data sources use primary data sourcesand secondar...
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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS KONSUMEN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL MODERASI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 3
(2017)
In this globalization era culinary sector of business grow with very quickly andprovide an effort to compete in every products or services marketing activity. Everymarketing activity has a very important role in business activity, remember theorientation of marketing activity is to providing value to the consumer. Every business ineach business category is required to have sensitivity to any changes thatoccur.Nowadays, eating and drinking in the restaurant has become a habit of Indonesianpeople,...
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ANALISIS PENGARUH KETERLIBATAN KERJA DAN BUDAYA ORGANISASI TERHADAP KINERJA PEGAWAI MELALUI KOMITMEN ORGANISASI SEBAGAI VARIABEL MEDIASI (Survei pada Pegawai Dinas Koperasi dan Tenaga Kerja Kabupaten Boyolali)
Jurnal Manajemen Sumber Daya Manusia
Vol 11
, No 2
(2017)
This research aims to analyze the influence of work involvement andorganizational culture on performance clerk with organizational commitmentas intervening variable. This study used a survey method, the type of datathe data used was qualitative and quantitative data, the source data used theprimary data and secondary data. The population in this study are allemployees of the Department of Cooperatives and labor Boyolali Regencytotaling 76 employees. The number of samples in this research as much...
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PENGARUH CITRA RESTORAN TERHADAP BEHAVIORAL INTENTION DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI (Survei pada Pelanggan Restoran di Seluruh Wilayah Kabupaten Karanganyar)
Jurnal Manajemen Sumber Daya Manusia
Vol 11
, No 2
(2017)
The objective of the research to analyses (1) effect of restaurant imageto behavioral intention, (2) effect of restaurant image to customer satisfaction,(3) effect customer satisfaction to behavioral intention, (4) effect of restaurantimage to behavioral intention, through customer satisfaction as the mediatingvariable. Population on this research are all customer of restaurant inKaranganyar. The samples of this research consist of 100 respondent, takenwith accidental sampling. To test the hypot...
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