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Evaluasi Incident dan Service Request Management pada Layanan e-Visa di Kantor Imigrasi Cirebon Menggunakan ITIL 4
Teknik: Jurnal Ilmu Teknik dan Informatika
Vol 5
, No 2
(2025)
This study evaluates the service maturity of the e-Visa system at the Class I TPI Cirebon Immigration Office with reference to two ITIL 4 practices: Incident Management and Service Request Management. Operationally, the office acts as a user while technical handling is centralized at a national helpdesk. A mixed-method approach was applied, combining staff/admin questionnaires with instrument validity, reliability checks, snapshot analysis of helpdesk tickets, and brief observations. The analysi...
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Analisis Kinerja Pegawai dalam Pelayanan Masyarakat Bidang Pembuatan Akta Kelahiran di Kantor Desa Sanankulon Kecamatan Sanankulon Kabupaten Blitar
Jurnal Media Administrasi
Vol 10
, No 2
(2025)
This research aims to analyze the performance of employees in providing birth certificate making services at the Sananakulon Village Office, as well as identify supporting and inhibiting factors in the service process. The approach used is qualitative with data collection methods through in-depth interviews, direct observation, and documentation. The research informants consisted of village officials, service officers, and community members who had taken care of birth certificates, which were se...
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Pengaruh Peran Influencer dan Social Media Marketing Terhadap Minat Beli Sandal Crocs: Studi Kasus Pada Mahasiswa Manajemen Universitas Pembangunan Panca Budi Medan
EBISNIS : JURNAL ILMIAH EKONOMI DAN BISNIS
Vol 18
, No 2
(2025)
Tujuan dari penelitian ini adalah untuk melihat bagaimana peran influencer dan social media marketing berdampak pada minat mahasiswa manajemen universitas pembangunan panca budi medan untuk membeli sandal crocs. Studi ini termasuk dalam kategori kuantitatif asosiatif. Penelitian ini melibatkan 5.695 mahasiswa Manajemen dari Universitas Pembangunan Panca Budi Medan angkatan 2023 dan 2024 yang mengenal sandal Crocs. Penelitian ini menggunakan teknik purposive sampling dan rumus Slovin untuk memili...
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Analisis Efektivitas Layanan M-Paspor Berdasarkan ITIL V3 pada Kantor Imigrasi Kelas I TPI Cirebon
Teknik: Jurnal Ilmu Teknik dan Informatika
Vol 5
, No 2
(2025)
This study evaluates the effectiveness of M-Passport service management at the Immigration Office Class I TPI Cirebon using the ITIL V3 framework, focusing on Service Strategy and Service Operation. A quantitative approach was applied through observation, structured interviews, and questionnaires distributed to applicants and staff. Data were analyzed using Maturity Level assessment and GAP Analysis. The findings indicate that the M-Passport service has reached Level 4 (Managed) with an average...
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Analysis of Rainfall Patterns in Papua Using The Empirical Orthogonal Function
Radiasi: Jurnal Berkala Pendidikan Fisika
Vol 18
, No 2
(2025)
Indonesia as a tropical maritime country, experiences dry and rainy seasons influenced by geographical location, topography, winds, and climate phenomena such as ENSO and IOD. Although extensive research on rainfall patterns in Indonesia exists, specific studies on Papua remain limited. This gap leads to insufficient understanding of Papua's rainfall characteristics and dynamics, including dominant patterns and variability factors. This study aims to analyze rainfall patterns in Papua using the...
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Analisis Faktor-Faktor Penentu Efektifitas Pengelolaan Persediaan Peralatan Rumah Tangga(Studi Kasus pada PT. Star Cosmos Semarang)
Jurnal Ilmiah Serat Acitya
Vol 14
, No 2
(2025)
Penelitian ini bertujuan menganalisis faktor-faktor yang menentukan efektivitas pengelolaan persediaan peralatan rumah tangga pada PT. Star Cosmos Cabang Semarang. Masalah utama yang dihadapi perusahaan adalah stockout berulang pada produk unggulan yang menyebabkan hilangnya penjualan dan menyebabkan konsumen ke pesaing. Pendekatan penelitian menggunakan deskriptif kualitatif dengan pengumpulan data melalui studi pustaka, wawancara, dokumentasi, serta triangulasi. Hasil penelitian menunjukkan ba...
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Mengembangkan Kesadaran Digital Sehat Pada Siswa Sekolah Dasar Melalui Pemberdayaan Sosialisasi Etika Bermedia Sosial
Gunadharma, Aditya
; Anjelina, Anjelina
; Prasetyo, Dahlan
; Hapsari, Elok Fadinda
; Mukaromah, Eti Faidatul
; Amalina, Fafa Nurul
; Nisa, Ilma Nazihatun
; Setianingsih, Lilis
; Puspitasari, Melani Indah
; Jumani, Nurul Putri Azkiyyah
; Setyamien, Salsabila Khairunisa
; Subekti, Sigit Waris
; Al Islami, Teuku Mohammad Daffa
; Rizqy, Wafa Maulana
; Futri, Widya Aqilla
; Ma`summah, Siti
Karunia: Jurnal Hasil Pengabdian Masyarakat Indonesia
Vol 4
, No 2
(2025)
This community service activity aims to enhance elementary school students’ awareness of healthy digital behavior through the socialization of social media ethics and responsible internet use. The method applied was Participatory Action Research (PAR), involving students, teachers, and school stakeholders in an active, collaborative learning process. The program took place at MI Muhammadiyah, Pagentan District, on August 16, 2025, for three hours, including material presentation, case simulation...
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Efektivitas model pembelajaran auditory, intellectualy, repetition berbantuan e-modul etnostatika berbasis etnomatematika terhadap kemampuan numerasi siswa kelas VIII SMP
AKSIOMA : Jurnal Matematika dan Pendidikan Matematika
Vol 16
, No 2
(2025)
This study aims to test the effectiveness of the difference in the average numeracy ability of students taught by the Auditory, Intellectually, Repetition (AIR) learning model assisted by the ethnostatics e-module based on ethnomathematics with the direct learning model, and to determine the increase in students' numeracy ability before and after being taught using the AIR learning model assisted by ethnomathematics-based e-module. The research method used is quantitative, with a quasi-experimen...
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Pengaruh Konten YouTube terhadap Penerimaan Mahasiswa Baru: Studi Analisis Sentimen BERT dan Korelasi Spearman
Jurnal Informatika dan Rekayasa Perangkat Lunak
Vol 7
, No 2
(2025)
This study aims to analyze the relationship between the number of videos, views, positive comments, negative comments, and neutral comments with the number of new students at higher education institutions during 2021–2024. The data were obtained from three sources: (1) quantitative data on the number of new students from LLDIKTI, (2) data on the number of videos and views from YouTube, and (3) sentiment data from comments classified using the BERT algorithm into positive, negative, and neutral c...
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Integrasi Metode Weighted Product (WP) dan Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) untuk Pendukung Keputusan Penentuan Asisten Dosen
Muthmainnah, Aindri Rizky
; Pamput, Jessicha Putrianingsih
; Adiba, Fhatiah
; Surianto, Dewi Fatmarani
; Nasrullah, Asmaul Husnah
; Budiarti, Nur Azizah Eka
Jurnal Informatika dan Rekayasa Perangkat Lunak
Vol 7
, No 2
(2025)
The selection of teaching assistants requires an objective and effective decision-making system. This study designs a decision support system for selecting assistants in the Algorithm and Basic Programming course at JTIK, Universitas Negeri Makassar, by integrating the Weighted Product (WP) and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) methods. WP assigns weights to evaluation criteria, while TOPSIS identifies the best candidates based on positive and negative ideal...
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