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ANALISIS PENGARUH KEPUASAN KONSUMEN TERHADAP LOYALITAS PELANGGAN DENGAN KUALITAS PRODUK SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 15
, No 2
(2015)
The purpose of this study was to analyze the significance of the effect of customer satisfaction with the quality of products to customers Oryza Florist Surakarta. Analyze the significance of the effect of customer satisfaction on customer loyalty in customers Oryza Florist Surakarta. Analyze the significance of the effect of product quality on customer loyalty in customers Oryza Florist Surakarta. Analyze the significance of the effect of customer satisfaction on customer loyalty mediated by th...
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PENGARUH NILAI PELANGGAN, PERSEPSI HARGA, CITRA PERUSAHAAN, DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DI PLN AREA SURAKARTA
Jurnal Manajemen Sumber Daya Manusia
Vol 9
, No 1
(2015)
This research is conducted to know the significancy between: The customer value, price perceived, corporate image and service quality to customer satisfaction in Electricity Public Service Surakarta Area. The population is industry and business customer of Electricity Public Service Area Surakarta as many as 473 customer. The technique of gathering the data is using inquiry sheet through validity test and reiability test. The analysis technique uses double regression with classical assumption. T...
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IMPLEMENTASI PEMBELAJARAN BAHASA INGGRIS DENGAN MEDIA ANIMASI BERBASIS CERITA RAKYAT UNTUK MENINGKATKAN KOMPETENSI MENULIS NARASI (Studi Pada Siswa kelas VIII A MTS Al Huda Gondangrejo Karanganyar Tahun Akademik 2013/2014 )
Widya Wacana: Jurnal Ilmiah
Vol 10
, No 1
(2015)
The aims of this research is to describe the implementation of animation media based onfolklore at the seventh grade student of MTS Al Huda Gondangrejo Karanganyar 2013/2014academic year.The method used in this research is classroom action research which consists of fourstages: planning, acting, observing, and reflecting. The research was conducted in two cycles.This subject of the research was class VIII A MTS Al Huda Gondangrejo. The data obtained werefrom quantitative and qualitative data. Th...
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MENINGKATKAN KETRAMPILAN MENULIS NARASI DENGAN MENGGUNAKAN MEDIA FILM ANIMASI PENDEK (Penelitian Tindakan Kelas pada Mahasiswa Semester II Kelas 02 Prodi Pendidikan Bahasa Inggris FKIP UNISRI Tahun ajaran 2012/2013)
Widya Wacana: Jurnal Ilmiah
Vol 9
, No 2
(2015)
This research is written 1) to know whether or not short animation film improve the students' writing skill on narrative text and 2) to describe the class situation when short animation film is implemented in the writing class at the second semester students of English Department in the academic year of 2012/2013. The method used in this research was classroom action research. The research was conducted in two cycles. Every cycle consisted of four steps; planning, implementing, evaluation, and r...
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PENGARUH PROFESIONALISME DAN GURU SERTA MOTIVASI BELAJAR SISWA TERHADAP PRESTASI BELAJAR SISWA SMA NEGERI 1 KRADENAN
Jurnal Ilmu Administrasi Publik
Vol 1
, No 2
(2015)
Titik Rahayu. 2015. “Effect of teacher professionalism, teacher performanceand student learning motivation toward the student learning achievement inState High School I (SMA Negeri 1) Kradenan. Slamet Riyadi University,Surakarta, Thesis, unpublished.This research aimed to find out (1) the effect of teacher professionalism onstudents’ learning achievement, (2) the effect of teacher performance onstudents’ learning motivation, (3) the effect of students’ learning motivationon learning achi...
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ANALISIS PENGARUH CITRA ELLA ORGANIC SKIN CARE TERHADAP WORD OF MOUTH POSITIF DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 14
, No 2
(2015)
The objective of the research are to analyses (1) effect image of Ella Organic Skin Care Surakarta to customer satisfaction, (2) effect image of Ella Organic Skin Care Surakarta to positive WOM, (3) Effect customer satisfaction to positive WOM, (4) effect image of Ella Organic Skin Care Surakarta to positive WOM through customer satisfaction as the mediating variable. The result reveals that (1) there is a significance effect between image of Ella Organic Skin Care Surakarta to customer satisfac...
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SELECTION AND IMMOBILIZATION OF ISOLATED ACETIC ACID BACTERIA ON THE EFFICIENCY OF PRODUCING ACID IN INDONESIA
Joglo: Jurnal Pertanian dan Pangan
Vol 26
, No 1
(2014)
Screening of AAB(Acetic acid bacteria) isolates from cane sugar juice in Indonesia for acid and alcohol tolerance was performed. Among the isolates tested, strain INT-7 was observed to grow to as high as 9% acetic acid and 15% alcohol. Based on the screening study, INT-7 is belong to Acetobacter pasteurianus were chosen for vinegar fermentation. The pure culture of strain INT-7 on unpasteurized coconut sap was found to have high acidity (5.42%) compared to pasteurized sap (3.42%). Strain INT-7 e...
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PENGARUH TANGIBLE, RELIABILITY, RESPONSIVENES, ASSURANCE DAN EMPHATY TERHADAP KEPUASAN KONSUMEN (Survei Konsumen Rumah di CV Satria Graha Gedongan, Colomadu, Karanganyar)
Jurnal Ekonomi dan Kewirausahaan
Vol 13
, No 2
(2013)
ABSTRACT Target of this research is (1) to Significant Influence Tangible, Reliability, Responsiveness, Assurance and Emphaty to Customer Satisfaction (2) to analysis factor which having an effect on dominant to Costumer Satisfaction. Result of research show (1) Examination of hypothesis by partial (test t). Shal be as followe: Tangible Variable Reliability, Responsiveness, Assurance and Emphaty have an effect significant to consumer satisfaction, (2) Examination of hypothesis accuracy of model...
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PENGARUH KECERDASAN EMOSIONAL DAN KOMITMEN ORGANISASI TERHADAP KINERJA DENGAN MOTIVASI KERJA SEBAGAI VARIABEL MODERASI
Jurnal Manajemen Sumber Daya Manusia
Vol 5
, No 2
(2013)
ABSTRACT This study aims to (1) analyze the significance of the influence of emotional intelligence on the performance of nurses, (2) analyzing the significance of the influence of organizational commitment on the performance of nurses, (3) analyzing the significance of the influence of work motivation on the performance of nurses, (4) analyze the performance of emotional intelligence nurse moderated motivation, (5) analyze the performance of the organization's commitment to nurses who work moti...
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THE COST, BENEFITS AND LIMITATIONS OF ORGANIZATIONAL LEVEL STRESS INTERVENTIONS
Jurnal Manajemen Sumber Daya Manusia
Vol 5
, No 2
(2013)
Abstract Dalam artikel ini kita membahas alasaan-alasan dan konsekuensi stres, selanjutnya mempertimbangkan apa yang dilakukan para individu dan organisasi untuk mengurangi stres. Ada tiga kategori sumber potensial stres yaitu faktor lingkungan (ketidakpastian ekonomi, politik, teknologi), faktor organisasional (tuntutan tugas, tuntutan sarana, tuntutan antar personal, struktur organisasi, tahap perkembangan organisasi), faktor individu (masalah keluarga, masalah ekonomi, kepribadian). Apakah fa...
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