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PENGARUH AMBIENT CONDITION, SPACE AND FUNCTIONALITY DAN USE OF SIGN, SYMBOLS AND ARTIFACTS TERHADAP KEPUASAN DAN LOYALITAS KONSUMEN
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 4
(2017)
The purpose of this study is to analyze the effect of ambient condition, space andfunctionality and sign of symbols and artifacts to consumer satisfaction and consumerloyalty. This research is a survey of Serious Coffee consumers in Solo. The sampletechnique uses accidental sampling of 100 people. Data analysis use path analysis. Theresult of the research shows that ambient condition has significant effect to customersatisfaction. Space and functionality have a significant effect on customer sat...
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KUALITAS PELAYANAN KESEHATAN RAWAT INAP DI PUSKESMAS BANYUANYAR SURAKARTA Studi Kasus Pasien Miskin Pengguna Badan Penyelenggara Jaminan Sosial
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 2
, No 32
(2017)
This research aims to analyze the quality of inpatient health services at Clinics Banyuanyar CitySurakarata. The theory used in the study, namely the theory put forth by Lupiyoadi. The theoryis used as a determinant of the quality of health care in health centers stay rawap Banyuanyaralready good or not. Indicators to measure the level of success in providing services is locatedon five dimensions of service quality that is the physical ketampakan, reliability, responsiveness,assurance, and empat...
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ANALISIS PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN DALAM MEMBENTUK NIAT BELI ULANG
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 1
(2017)
Aim of this research are to explain 1,2) influence of product quality and servicequality to customer satisfaction; 3,4) explaining product quality and service quality tocustomer satisfaction and 5) customer satisfaction to re-purchase intention.Thisresearch is conducted at Rumah Makan Pecel Solo branch Solo. Sample measurement isused as 135 respondents with non-probability sampling tekhnique and purposivesampling method. Data analysis technique used is Structural Equation Modelinganalysis techni...
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4 Sitasi
PENGARUH STRES KERJA DAN KOMPENSASI TERHADAP KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING (Survei pada Karyawan PT Indaco Warna Dunia Karanganyar)
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
PT Indaco Warna Dunia Karanganyar in conducting its operational activitiestrying to improve employee performance. Factors affecting the performance ofemployees is the stress of work, compensation and job satisfaction. The purpose ofresearch is to analyze the significance of the effect of work stress on job satisfaction andcompensation to the employees of PT Indaco Warna Dunia Karanganyar, analyze thesignificance of the effect of work stress, compensation and job satisfaction on theperformance of...
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PENGARUH KERAGAMAN MENU, KEPERCAYAAN DAN NILAI PELANGGAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 2
(2017)
This study aimed to analyze the effect of the diversity of the menu, trust andcustomer value on customer satisfaction and loyalty, and satisfaction mediates the effectof the diversity of the menu, trust and customer value on customer loyalty. This studyuses primary and secondary data. The sampling technique used purposive sampling.Data were analyzed using analysis of Structural Equation Modeling (SEM) wiht IMBsoftware SPSS Amos 20. The results of the analysis obtained significant influence thedi...
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ANALISIS PERBEDAAN WEDANGAN TRADISIONAL DAN MODERN DILIHAT DARI KUALITAS PELAYANAN DAN KEPUASAN KONSUMEN
Research Fair Unisri
Vol 1
, No 1
(2017)
Warung wedangan termasuk dalam kategori sektor perekonomian informal yangspesifik bagi Kota Solo. Dalam perkembangannya warung wedangan atau HIK (HidanganIstimewa Kampung) mengalami kemajuan yang pesat. Dalam penelitian ini, konsep wedangantradisional dibandingkan dengan wedangan modern. Penelitian ini menggunakan survei, untukmenganalisis perbedaan kualitas pelayanan dan kepuasan konsumen wedangan tradisional danmodern, sebagai upaya meningkatkan kualitas pelayanan dan kepuasan konsumen. Popula...
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ANALISIS PENGARUH WORD OF MOUTH, LOKASI, DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN (Survei Konsumen pada Warung Soto Seger Mbok Giyem di Boyolali)
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 4
(2017)
The purpose of this study was to analyze: 1) the effect of entrepreneurial characteristics on student’s entrepreneurship intentions 2) the effect of entrepreneurship motivation on student’s entrepreneurship intention, and 3) the effect of entrepreneurial characteristics on student’s entrepreneurship intenton with on the entrepreneurship motivation as a moderating variable. This study is a survey. The study population were students of the Faculty of Economics Slamet Riyadi University Suraka...
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ANALISIS PENGARUH FAKTOR PSIKOLOGIS TERHADAP KEPERCAYAAN KONSUMEN E-COMMERCE
Jurnal Ilmu Manajemen dan Akuntansi Terapan
Vol 5
, No 2
(2014)
Online trust is one of the main determinants of the success of e-retailers and much research has dealt with website features triggeringconsumer trust to them. Another stream of research focuses on thepsychological antecedents to online trust; i.e., what ‘‘happens’’ in theconsumer’s mind before or while a person decides to trust an e-retailer?So far, each effort has focused on only a few selected aspects of this trustformation process. Only few studies have attempted to identify majorpe...
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ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI PENGABDOPSIAN E-COMMERCEDI KELURAHAN CEPOGO BOYOLALI
Jurnal Ilmu Manajemen dan Akuntansi Terapan
Vol 5
, No 1
(2014)
E-commerce has been giving a lot of benefits to small and mediumenterprises (SMEs), but there are only a few SMEs which have adopted it.Therefore, it is necessary to find out what are the factors that support SMEsto adopt E-commerce. So far, researches on E-commerce have been done onforeign-large-scale businesses, while researches on SMEs especially about theadoption of E-commerce have been a few. That is why this research willdiscuss the adoption of E-commerce on Indonesian SMEs and will includ...
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PENGARUH KUALITAS PRODUK TERHADAP LOYALITAS PELANGGAN GREEN PRODUCT SEPEDA MOTOR HONDA INJECTION DENGAN KEPUASAN SEBAGAI VARIABEL MODERASI (Survei pada Mahasiswa Fakultas Ekonomi UNISRI Surakarta)
Jurnal Ekonomi dan Kewirausahaan
Vol 13
, No 2
(2013)
ABSTRACT The objectives of the research are to examine and analyses: (1) effect of product quality to customer loyalty, (2) effect of satisfaction to customer loyalty, (3) effect of the interaction between product quality and satisfaction to customer satisfaction. Population on this research are all economic faculty student’s of accounting and management majors in UNISRI Surakarta. The samples of this research consist of 100 student’s,, taken with purposive sampling. Data collecting with que...
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