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The Influence of Service and Product Quality Through Customer Satisfaction on Customer Loyalty of Pt Bank Mandiri, Tbk. Tanjung Balai Sub-Branch Office
Proceeding. of The International Conference on Business and Economics
Vol 2
, No 1
(2024)
This research aims to determine the influence of service and product quality on customer loyalty through customer satisfaction at PT Bank Mandiri, Tbk.Tanjung Balai Sub-Branch Office. This research is quantitative empirical research using hypothesis research which tests the significant influence and direction of direct relationships and indirect relationships between independent variables and dependent variables through intervening variables. This research used a purposive sampling technique whi...
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Lingkungan Kerja, Beban Kerja, Dan Kinerja Karyawan Serta Kepuasan Kerja Sebagai Variabel Intervening
Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN)
Vol 3
, No 2
(2024)
This study aims to determine the effect of work environment and workload on employee performance through job satisfaction as an intervening variable at PT. Pegadaian Wiyung Surabaya Branch. The population in this study is the company PT. Surabaya Wiyung Branch Pawnshop. The research method is assisted by the Partial Least Square program which is used with SmartPLS 4.0 software. This type of research used is quantitative research. Data taken using a questionnaire. The results showed that the work...
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Hubungan antara Kepatuhan Minum Obat dengan Tekanan Darah pada Pasien Hipertensi di Fasilitas Kesehatan Tingkat Pertama
ayuning siwi, mayang aditya
; Ucapan terimakasih bagi ITSK RS dr. Soepraoen Malang dan Fasilitas Kesehatan Tingkat Pertama yang telah menyediakan fasislitas penelitian.
Jurnal Kesehatan Masyarakat Indonesia
Vol 19
, No 2
(2024)
Latar belakang: Hipertensi adalah salah satu penyakit degeneratif yang memiliki tingkat kematian tertinggi dan berpengaruh terhadap kehidupan dan produktifitas manusia. Menurut data WHO tahun 2019 menunjukkan sekitar 1,13 juta orang di dunia yang mengidap hipertensi dan paling banyak dialami oleh negara-negara yang berpenghasilan rendah. Penelitian ini bertujuan untuk mengetahui kepatuhan minum obat pada pasien dan mengetahui ada atau tidaknya hubungan antara kepatuhan minum obat dengan tekanan...
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Teori Tentang Persepsi dan Teori Atribusi Kelley
CiDEA Journal
Vol 3
, No 1
(2024)
Kelley's perception theory and attribution theory are two main approaches in psychology that examine how individuals understand and give meaning to other people's behavior. Perception theory, based on the concept that people view the world through a subjective lens, highlights the importance of individuals' interpretations of social information in shaping their perceptions of others. In contrast, Kelley's attribution theory focuses on the way individuals explain behavior, both their own and that...
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Penguatan Kapasitas Sumber Daya Pengawas Kelurahan dan Desa (PKD) dalam Rangka Pengawasan Rekapitulasi Suara pada Pemilu Tahun 2024 di Kecamatan Montong Gading
Karunia: Jurnal Hasil Pengabdian Masyarakat Indonesia
Vol 3
, No 2
(2024)
In the midst of the political and technical dynamics of holding the 2024 simultaneous elections, the role of election observers has become increasingly vital. Election supervision must ensure that the entire process, from campaigning to vote counting and recapitulation, is carried out in accordance with applicable regulations. This not only requires a deep understanding of laws and regulations, but also the ability to detect and address possible violations. The method used in this technical guid...
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Kegiatan Penapisan Antropometri pada Usia Produktif sebagai Parameter Obesitas di SMAN 75, Jakarta
Karunia: Jurnal Hasil Pengabdian Masyarakat Indonesia
Vol 3
, No 2
(2024)
Obesity in children and adolescents is a global health problem, with increasing prevalence in low- and middle-income countries and consistently high obesity rates in high-income countries. Obesity, characterized by excessive lipid accumulation, is primarily caused by an energy imbalance resulting from high caloric intake and inadequate expenditure. This activity uses the PDCA (Plan-Do-Check-Act) methodology, involving 167 participants for obesity screening. The results of measuring Body Mass Ind...
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Studi Minat Beli di Belikopi Semarang
CiDEA Journal
Vol 3
, No 1
(2024)
The aim of the study on buying interest at Belikopi was to determine: 1. The influence of price level on consumer buying interest in Belikopi Sampangan 2. The influence of brand image on consumer buying interest in Belikopi Sampangan 3. The influence of price level and brand image on consumer buying interest in Belikopi Sampangan. The type of research used is explanatory, namely research that explains the influence between variables and hypotheses. The test results show 1) there is a significant...
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Peran Media Sosial Sebagai Alat Komunikasi Pemasaran Berbasis Online Dalam Meningkatkan Penjualan Di Pasar Bersehati Kota Manado
Riani Senduk
; Yudith Rondonuwu
; Hartati Umar
; Imaculata Lamonge
; Michiko Londok
; Diana Wangania
CiDEA Journal
Vol 3
, No 1
(2024)
Online sales in Manado reflect the large number of Manadonese people who are interested in shopping online rather than going shopping in person to fulfill their needs and desires. The focus of the problem and aim of this research is to explain the role of social media as an online marketing communication tool in increasing sales of Pasar Bersehati. This research uses a qualitative approach which is a type of field research, by analyzing online buying and selling practices carried out by Bersehat...
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Pengaruh Digital Marketing dan Kualitas Produk Terhadap Keputusan Pembelian pada Toko Tary Collection Banjarmasin
Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN)
Vol 3
, No 2
(2024)
The purpose of the study is to determine the influence of: 1) Digital marketing on purchase decisions at Tary Collection Banjarmasin stores. 2) Product quality on purchasing decisions at Tary Collection Banjarmasin stores. 3) Digital marketing and product quality on purchase decisions at Tary Collection Banjarmasin stores. This study applies a quantitative approach with secondary information. The population of this study is consumers buying Tary Collection Banjarmasin clothing products. The samp...
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Pengaruh Etika Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan PT. Tower Bersama Grup Jakarta
CiDEA Journal
Vol 3
, No 1
(2024)
Bramamukti (64200807). Work ethics and work environment are important components that can affect employee performance in completing their work. This study aims to determine the effect of work ethics and work environment on employee performance of PT Tower Bersama. This research uses quantitative methods by distributing questionnaires to PT Tower Bersama and the sampling technique in this study uses non-probability sampling method, namely saturated sample technique with a sample size of 62 respon...
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