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PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS DENGAN KEPUASAN SEBAGAI VARIABEL INTERVENING PADA NASABAH PENGGUNA MOBILE BANKING
Jurnal Ekonomi dan Kewirausahaan
Vol 15
, No 3
(2016)
The purpose of this study was to analyze the significance of the effect of service quality of mobile banking and satisfaction on loyalty and analyze the effect of the service quality of mobile banking on customer loyalty mediated by satisfaction. This study is a survey at consumers of Bank BNI Sukoharjo. Population are customer whose used mobile banking. Sample as many as 100 people with convenience sampling. The type of data used quantitative and qualitative data. Sources of data used primary d...
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PRINSIP-PRINSIP PERILAKU APIP DAN KUALITAS AUDIT
Jurnal Manajemen Sumber Daya Manusia
Vol 9
, No 2
(2016)
This study intended to determine the effect of Principles of Behaviour of APIP, which refers to the Permenpan No: PER / 04 / M.PAN / 03/2008, over Audit Quality. Tests were performed on 140 Internal Auditor consisting of Auditor and P2UPD in the former residency Solo Raya region. Datas were collected using questionnaire and analyzed using SmartPLS 2.0.M3 program. The results showed that the three principles of behavior of Integrity, Confidentiality and Competence affected audit quality, but the...
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PENGARUH LEVEL TRANSPARANSI GOOD CORPORATE GOVERNANCE DAN KARAKTERISTIK DEWAN KOMISARIS TERHADAP NILAI PASAR PERUSAHAAN
Fokus Ekonomi : Jurnal Ilmiah Ekonomi
Vol 10
, No 2
(2015)
This research aimed to analyze the effect of corporate governance transparancy level, crossdirectorship level and board of comisioner size on firm value manufacture company listed in Indonesian Stock Exchange 2014. Research methods by using multiple regression models. To test how much the dependent variable explained by the independent variables were able to determine the significance and influence of the independent variable on the dependent variable simultaneously using F test and partial test...
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ERROR COMPENSATION OF A GRINDING MACHINE TOOL SPINDLE BY OPTIMIZATION DESIGN
Majalah Ilmiah Momentum
Vol 11
, No 2
(2015)
Abstrak Dalam makalah ini, kesalahan radial dari spindle mesin gerinda CNC presisi tinggi yang diakibatkan oleh pengaruh gaya unbalance telah diamati. Poros spindle dianggap sebagai rotor fleksibel yang didukung oleh dua buah angular contact ball bearing. Metode elemen hingga (FEM) telah diadopsi untuk mendapatkan persamaan gerak spindle. Dalam studi ini, pertama, frekuensi natural, kecepatan kritis dan amplitudo respon unbalance ditentukan terlebih dahulu agar dapat diketahui bagaimana bentuk...
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MODEL ANTESEDEN PEMBENTUK WORD OF MOUTH POSITIF JASA PENDIDIKAN DI UNISRI SURAKARTA
Exsplorasi: Jurnal Ilmu Sosial dan Humaniora
Vol 28
, No 1
(2015)
Penelitian ini bertujuan untuk: menganalisis pengaruh corporate image terhadap kepuasan mahasiswa, menganalisis pengaruh perceived price terhadap kepuasan mahasiswa, menganalisis pengaruh corporate image terhadap positive WOM menganalisis pengaruh perceived price terhadap positive WOM, menganalisis pengaruh kepuasan mahasiswa terhadap positive WOM, menganalisis pengaruh corporate image terhadap positive Words of Mouth yang dimediasi kepuasan mahasiswa, menganalisis pengaruh perceived price terha...
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PENGARUH PENGETAHUAN KEUANGAN DAN PENGALAMAN KEUANGAN TERHADAP PERILAKU PERENCANAAN INVESTASI DENGAN SELF CONTROL SEBAGAI VARIABEL MODERATING
Jurnal Ekonomi dan Kewirausahaan
Vol 15
, No 1
(2015)
The purpose of this research are: 1) to analyze the significance of the effect of financial knowledge, experience and self-control of the financial investment planning on employee behavior single (unmarried) in the District Gondangrejo Karanganyar. 2) to analyze the moderating effect of self-control on the influence of financial knowledge and financial experience to the planning of investment in employee behavior single (unmarried) in the District Gondangrejo Karanganyar. In conclusion: There wa...
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PENGARUH PROFESIONALISME, BUDAYA ORGANISASI, PENGEMBANGAN KARIER, DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATION CITIZENSHIP BEHAVIOR
Jurnal Ekonomi dan Kewirausahaan
Vol 15
, No 1
(2015)
The purpose of this study was to analyze the significance of the influence of professionalism, organizational culture, career development or organizational commitment partially or simultaneously to the Organization Citizenship Behavior at the District Office employees Gondangrejo Karanganyar. In conclusion, the results of the data analysis we concluded there was a significant effect of professionalism, organizational culture, career development and organizational commitment on Organizational Cit...
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MODEL KEPUASAN PELANGGAN DENGAN PENGALAMAN KERJA SEBAGAI VARIABEL MODERATING
Fokus Ekonomi : Jurnal Ilmiah Ekonomi
Vol 10
, No 1
(2015)
This research is motivated by the existence of the issue or phenomenon where there are some users of hospital services less memuasakan as the sample is; Baby missing, the alleged malpractice, patient complaints because the queues were so maximum and the lack of speed and accuracy in pasien.Hal menanganan this may indicate that the hospital services to the customers (patients) have not and or do not satisfy the customer. In general, this study aimed to analyze the effect of Service Quality, Compe...
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ANALISIS MOTIVASI TERHADAP KINERJA KARYAWAN DENGAN KOMPENSASI SEBAGAI VARIABEL MEDIATOR
Fokus Ekonomi : Jurnal Ilmiah Ekonomi
Vol 10
, No 1
(2015)
Among the resources that supports the organization is human resources that have a central role. The central role of human resources is due to any shape and purpose made by various organizations for the benefit of human vision and mission execution is managed and taken care of humans, so if an organization wants to be able to achieve its goals by both the organization must be supported by human resources quality.The object of this research was conducted at the District Office employees Gunungpati...
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PENGARUH PERCEIVED VALUE TERHADAP WORDS OF MOUTH POSITIF KONSUMEN KEDAI SUSU “MOM MILK†SURAKARTA YANG DIMODERASI OLEH CUSTOMER DELIGHTâ€
Exsplorasi: Jurnal Ilmu Sosial dan Humaniora
Vol 27
, No 1
(2014)
Tujuan dari penelitian ini untuk (1) menganalisis pengaruh perceived value terhadap customer delight; (2) menganalisis pengaruh perceived value terhadap WOM positif; (3) menganalisis pengaruh customer delight terhadap WOM positif; (4) Menganalisis pengaruh perceived value terhadap WOM positif yang dimoderasi customer delight.Populasi dalam penelitian ini adalah seluruh konsumen Kedai Susu “MOM MILK†Surakarta. Jumlah sampel adalah 100 konsumen. Metode pengambilan sampel menggunakan snowball...
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