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PENGARUH CITRA RESTORAN TERHADAP BEHAVIORAL INTENTIONS MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI (Survei Pada Pelanggan di Restoran Ayam Goreng Mbah Karto Sukoharjo)
Jurnal Ekonomi dan Kewirausahaan
Vol 15
, No 3
(2016)
The objective of the research are to analyses (1) effect of restaurant image to behavioral intentions, (2) effect of restaurant image to customer satisfaction, (3) effect customer satisfaction to behavioral intentions, (4) effect of restaurant image to behavioral intentions, through customer satisfaction as the mediating variable. Population on this research are all customer of restaurant Ayam Goreng Mbah Karto in Sukoharjo. The samples of this research consist of 100 respondent, taken with acci...
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THE SURVEY OF ENVIRONMENTAL STRATEGY ON INDONESIA CORPORATIONS: A REPLICATION MODEL
Dinamika Akuntansi Keuangan dan Perbankan
Vol 4
, No 1
(2015)
Environmental damage occurs at this time pushed corporations to change their business strategy into environmental strategy. Hence, performance measurement system is also used toward environmental. The Result of research conducted by Perego and Hartman (2009) has found relationship between environmental strategy and the use of performance measures mediated by performance measurement system (PMS). Based on the limitation of study conducted by Perego and Hartman (2009), this study replicate and mel...
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IMPLEMENTASI UNDANG-UNDANG NOMOR 14 TAHUN 2008 TENTANG KETERBUKAAN INFORMASI PUBLIK DI KANTOR KEPOLISIAN RESORT KLATEN
Jurnal Ilmu Administrasi Publik
Vol 2
, No 2
(2015)
This research aimed to provide an overview of the implementation of law no.14 of 2008 concerning the openness of public information at Resort PoliceOffice in Klaten Regency. This research also aimed to find out supporting aswell as inhibating factors that are considered to affects the implementationand the strategies to implement the defined policies. It is also expected thatbased on research result, recomendation can be formulated concerning theimplementation related to some policies implementa...
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ANALISIS WACANA LAGU “JAR OF THE HEARTS†OLEH CHRISTINA PERRI DAN “SKYSCRAPER†OLEH DEMI LOVATO.
Exsplorasi: Jurnal Ilmu Sosial dan Humaniora
Vol 28
, No 1
(2015)
Discourse Analysis is one of the subject matters in the seventh semester in English Department, Teacher Training and Education Faculty, Slamet Riyadi University. In this research, the researchers conducted Discourse Analysis for two English songs. This research is aimed to peel up the content of the songs, which are sung by Christina Perri and Demi Lovato, from the perspectives of meaning, purpose, and the vision of the writers. Contextual aspects and inferential meaning can be seen from those s...
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PENGARUH KUALITAS PELAYANAN, ATRIBUT PRODUK ISLAM, DAN NILAI NASABAH TERHADAP KEPUASAN NASABAH
Jurnal Ekonomi dan Kewirausahaan
Vol 15
(2015)
Purpose of this research to analyze the effect of service quality, Islamic product attributes and customer value on customer satisfaction and analyze the factors that dominant effect on customer satisfaction. This study is a survey on customer KJKS Bina Insan Mandiri. This type of data is qualitative data and quantitative data. Source of data used primary data and secondary data. Sample research are 100 customers with accidental sampling technique. The technique of collected data use questionnai...
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ANALISIS PENGARUH REPUTASI PERUSAHAAN DAN KEPERCAYAAN PELANGGAN TERHADAP LOYALITAS PELANGGAN DENGAN KUALITAS PELAYANAN SEBAGAI VARIABEL MODERASI
Jurnal Ekonomi dan Kewirausahaan
Vol 15
, No 2
(2015)
The purpose of this study was to analyze the significance of the effect of the company's reputation, customer trust and service quality on customer loyalty delivery service at PT Pos Indonesia Branch Office Sukoharjo. To analyze whether quality of service moderating influence a company's reputation and customer trust on customer loyalty delivery service at PT Pos Indonesia Branch Office Sukoharjo. In conclusion, no significant influence corporate reputation on customer loyalty delivery service a...
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ANALISIS PENGARUH KEPUASAN KONSUMEN TERHADAP LOYALITAS PELANGGAN DENGAN KUALITAS PRODUK SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 15
, No 2
(2015)
The purpose of this study was to analyze the significance of the effect of customer satisfaction with the quality of products to customers Oryza Florist Surakarta. Analyze the significance of the effect of customer satisfaction on customer loyalty in customers Oryza Florist Surakarta. Analyze the significance of the effect of product quality on customer loyalty in customers Oryza Florist Surakarta. Analyze the significance of the effect of customer satisfaction on customer loyalty mediated by th...
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PENGARUH NILAI PELANGGAN, PERSEPSI HARGA, CITRA PERUSAHAAN, DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DI PLN AREA SURAKARTA
Jurnal Manajemen Sumber Daya Manusia
Vol 9
, No 1
(2015)
This research is conducted to know the significancy between: The customer value, price perceived, corporate image and service quality to customer satisfaction in Electricity Public Service Surakarta Area. The population is industry and business customer of Electricity Public Service Area Surakarta as many as 473 customer. The technique of gathering the data is using inquiry sheet through validity test and reiability test. The analysis technique uses double regression with classical assumption. T...
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IMPLEMENTASI PEMBELAJARAN BAHASA INGGRIS DENGAN MEDIA ANIMASI BERBASIS CERITA RAKYAT UNTUK MENINGKATKAN KOMPETENSI MENULIS NARASI (Studi Pada Siswa kelas VIII A MTS Al Huda Gondangrejo Karanganyar Tahun Akademik 2013/2014 )
Widya Wacana: Jurnal Ilmiah
Vol 10
, No 1
(2015)
The aims of this research is to describe the implementation of animation media based onfolklore at the seventh grade student of MTS Al Huda Gondangrejo Karanganyar 2013/2014academic year.The method used in this research is classroom action research which consists of fourstages: planning, acting, observing, and reflecting. The research was conducted in two cycles.This subject of the research was class VIII A MTS Al Huda Gondangrejo. The data obtained werefrom quantitative and qualitative data. Th...
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MENINGKATKAN KETRAMPILAN MENULIS NARASI DENGAN MENGGUNAKAN MEDIA FILM ANIMASI PENDEK (Penelitian Tindakan Kelas pada Mahasiswa Semester II Kelas 02 Prodi Pendidikan Bahasa Inggris FKIP UNISRI Tahun ajaran 2012/2013)
Widya Wacana: Jurnal Ilmiah
Vol 9
, No 2
(2015)
This research is written 1) to know whether or not short animation film improve the students' writing skill on narrative text and 2) to describe the class situation when short animation film is implemented in the writing class at the second semester students of English Department in the academic year of 2012/2013. The method used in this research was classroom action research. The research was conducted in two cycles. Every cycle consisted of four steps; planning, implementing, evaluation, and r...
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