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ANALISIS PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 4
(2017)
This study aims to analyze the significance effect of product quality and servicequality to customer satisfaction, analyze the significance of product quality, servicequality and customer satisfaction to customer loyalty and analyze the significance ofeffect of product quality and service quality on customer loyalty with customersatisfaction as intervening variable. This study is a survey of restaurant customers KFCHartono Mall in Solo Baru. Samples of 100 people with purposive sampling techniqu...
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PENGARUH DIKLAT DAN MOTIVASI TERHADAP KINERJA PEGAWAI DENGAN KEPEMIMPINAN SEBAGAI VARIABEL MODERASI (Sensus pada Pegawai Dinas Kesehatan Kabupaten Kaimana Provinsi Papua Barat)
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 3
(2017)
District Health Office Kaimana, West Papua Province is an element of the conductof the District Government which is under and responsible to the Regent through theLocal Secretary constantly trying to improve employee performance, by carrying outtraining, increasing motivation and leadership. The purpose of research is to analyze thesignificance of the effect of training, motivation and leadership to employeeperformance. Analyzing the moderating effects of leadership on training and motivationinf...
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ANALISIS PERBANDINGAN KINERJA KEUANGAN PERBANKAN SYARIAH DENGAN PERBANKAN KONVENSIONAL (Studi Kasus pada PT Bank Syariah Mandiri dan PT Bank Mandiri (Persero) Periode 2012 – 2016)
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 4
(2017)
The purpose of this research is to analyze financial performance in terms of theratio of CAR, NPL, ROA, LDR, BOPO and NIM in PT Bank Syariah Mandiri Period.2012 - 2016. Analyze financial performance in terms of the ratio of CAR, NPL, ROA,LDR, BOPO and NIM on PT Bank Mandiri (Persero) 2012 - 2016 Period. Analyzing thedifference of financial performance is reviewed on a CAR, NPL ratio, ROA, LDR, BOPOand NIM on PT Bank Syariah Mandiri and PT Bank Mandiri (Persero) 2012 - 2016Period. Research method...
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ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KINERJA DISTRIBUTOR MULTILEVEL MARKETING NU SKIN DI SEMARANG
Jurnal Ilmu Manajemen dan Akuntansi Terapan
Vol 8
, No 2
(2017)
Nu Skin Enterprises is a direct selling America and multilevelmarketingcompany that develops and sells personal care products and dietarysupplements (under the Pharmanex brand). Issuesthat form the basis of thisresearch is that Nu Skin has not been included in the 10best MLM dIndonesia by number of members and the members clarity andwebsite addressbased on MLMStars.net in 2012. The purpose of this study was to analyzetheeffect of the ability of the sales force, sales training and orientationaccu...
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DOI
PERAN KOMUNIKASI INTERPERSONAL DALAM MENDUKUNG KINERJA KARYAWAN PT. ADVANTAGE SCM CABANG SURAKARTA
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 32
(2017)
This research was a descriptive-qualitative which try to describe the role of interpersonalcommunication which support the performance of employees in PT. Advantage SCM SurakartaBranch. By using the interactive analysis models belonging to the Sutopo (2006) , the resultsshowed that the interpersonal communications and diadik communications occurs in PT.Advantage SCM. The harmony of interpersonal communication and diadik communicationimpact on the result performance. Achievements of employees fin...
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KEGIATAN KOMUNIKASI PEMASARAN PRODUK DAN JASA “LARISSA SKIN CARE†di SURAKARTA
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 30
(2017)
This study aims to determine the marketing communication activities conducted by larissa skincare in promoting its products and services in the city of Surakarta. In obtaining the data usinginterviews, observation, documentation, and literature as a complete theory and concepts usedin the study. Method interviews conducted supported by purposive sampling technique, whichthe authors define a resource that consists of General Manager, Marketing Manager, StaffMarketing and Consumers or users of pro...
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TANTANGAN DAN KESIAPAN UKM BATIK LAWEYAN DALAM MENGHADAPI MASYARAKAT EKONOMI ASEAN 2015
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 30
(2017)
Most of Indonesians speak up their inability in facing the free trade era in Southeast Asia,including the SMEs as one of the Indonesia‟s economy props. The Batik Laweyan SMEs are apart of Indonesian facing the challenges in AEC implementation and a part of Surakarta‟seconomic stability. Therefore, this thesis explained about the faced challenge and the readinessof Batik Laweyan SMEs in AEC 2015.This thesis is written by using descriptive qualitative method. There are two kinds of data usedin...
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EFEKTIVITAS WAYANG HIP HOP SEBAGAI MEDIA KRITIK SOSIAL (Studi Pada Grup Wayang Hip Hop Di Studio Wayang Hip Hop, Kadipiro, Ngestiharjo, Kasihan Bantul, Yogyakarta)
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 2
, No 28
(2017)
Wayang hip hop is one of a grup of social media for public critism. The study ims determinethe effectiveness of the delivery of message wayang hip hop community, is effective to changethe attitudes and behavior of society. In the proces of delivering a message communicationeffectiveness, not only influenced by the communication, but also factors communicant.Delivery of message by a wayang hip hop is so that people can understand, comprehend, tochange behavior. Efectiveness wayang hip hop in the...
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PENGARUH KUALITAS PRODUK, HARGA, DAN LOKASI TERHADAP KEPUTUSAN PEMBELIAN YANG DIMODERASI KEPUASAN PADA KONSUMEN WARUNG MAKAN JODHO BEKONANG
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 1
(2017)
The objectives of research were: To know the significance of the partially effect ofproduct quality, price, location and customer satisfaction on purchasing decisions atJodho Bekonang Mojolaban food stall. To know customer satisfaction in moderating theeffect of product quality, price and location on purchasing decisions at Jodho BekonangMojolaban food stall. Research method using a survey method, the types data used werequalitative data and quantitative data, the data sources employed were prim...
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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN, DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
This study aims to analyze (1) the effect of service quality on customersatisfaction; (2) The impact of service quality on customer loyalty; (3) the effect ofcustomer satisfaction on customer loyalty; (4) the effect of service quality and customerloyalty mediated by customer satisfaction. The study population was all subscribersCopy, Stationery and Toll EN Mandiri Alastuwo Kebakkramat with a sample of 100respondents. Data collection technique used questionnaire through the stages of testingthe v...
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