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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN, DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
This study aims to analyze (1) the effect of service quality on customersatisfaction; (2) The impact of service quality on customer loyalty; (3) the effect ofcustomer satisfaction on customer loyalty; (4) the effect of service quality and customerloyalty mediated by customer satisfaction. The study population was all subscribersCopy, Stationery and Toll EN Mandiri Alastuwo Kebakkramat with a sample of 100respondents. Data collection technique used questionnaire through the stages of testingthe v...
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PENGARUH PERUBAHAN ORGANISASI DAN BUDAYA ORGANISASI TERHADAP KINERJA PEGAWAI DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MODERASI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
PT Bank Tabungan Negara (Persero) Tbk is now one of the State OwnedEnterprises (SOEs) that have been listed on the Stock Exchange in Indonesia arerequired to carry out organizational changes in order to improve organizationalperformance. The purpose of this study was to analyze the significance of the effect oforganizational change, organizational culture and job satisfaction to employeeperformance. Analyze the effect of organizational change and organizational culture onemployee performance mod...
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2 Sitasi
PENGARUH BUDAYA ORGANISASI DAN GAYA KEPEMIMPINAN TERHADAP KINERJA KARYAWAN DENGAN MOTIVASI KERJA SEBAGAI VARIABEL MODERASI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
The purpose of this study was to analyze: the effect of organizational culture,leadership style and work motivation on employee performance and to analyze theinfluence of organizational culture and leadership style on employee performance aremoderated by the work motivation. This study is a survey on employees PDAMSurakarta. The research sample as many as 67 people with a proportional randomsampling technique. Data collection technique used questionnaire and literature. Datawere analyzed used mu...
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7 Sitasi
PENGARUH KUALITAS MAKANAN, PELAYANAN, HARGA DAN SUASANA RESTORAN TERHADAP KEPUTUSAN PEMBELIAN
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
The purpose of this study was to know the effect of quality of food, service, priceand store atmosphere on consumer purchasing decisions This study is a survey. The typeof data used quantitative and qualitative data. The data source used primary datasources and secondary data. The study population is consumer Vien's Selat Segar danSop Solo. The research sample of 100 people with accidental sampling technique. Datacollection technique used questionnaire, observation and literature. Data were anal...
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PENGARUH CASH RATIO, RETURN ON ASSETS, GROWTH, DEBT TO EQUITY RATIO, FIRM SIZE, DAN KEPEMILIKAN INSTITUSIONAL TERHADAP DIVIDEND PAYOUT RATIO
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 2
(2017)
Investors investing aims to earn income (dividend yield) and the differencebetween the selling price of stock over its purchase price (capital gain). Investors asshareholders expect to get large dividends, or at least relatively stable from year to year.The problem in this study is whether there is a significant influence cash ratio, ROA,growth, debt to equity ratio, firm size and the institutional ownership of the dependentvariable is the dividend payout ratio at manufacturing companies in the...
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ANALISIS PENGARUH STORE ATMOSPHERE, HARGA, KUALITAS PELAYANAN, DAN KERAGAMAN PRODUK TERHADAP KEPUASAN KONSUMEN PADA CAFE & RESTO
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 2
(2017)
The purpose of this study to determine the significance of the effect of storeatmosphere, price, service quality, and diversity of products to customer satisfaction.This study uses a survey conducted in Rumah Kopi Sragen Cafe & Resto. Sources ofdata in the form of primary data and secondary data. Data collection techniques withquestionnaires, interviews, and literature. The sampling technique uses accidentalsampling of 100 respondents. Data were analyzed using multiple linear regression, the...
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PENGARUH PROMOTION MIX TERHADAP KEPUTUSAN PEMBELIAN CAT TEMBOK MEREK ENVI DENGAN KUALITAS PRODUK SEBAGAI VARIABEL MODERASI
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 4
(2017)
The purpose of this study was to determine what factors are affecting the sales increase in the production of wall paint brand Envi PT Indaco and what factors most dominant influence. The hypothesis of this study is suspected factors that affect the sales increase in the production of wall paint brand Envi PT Indaco is a factor of promotion mix. Sources of data in this research is secondary data obtained from PT Indaco and primary data obtained from questionnaires to 100 respondents. Data were a...
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PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPERCAYAAN DENGAN KEPUASAN NASABAH SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 3
(2017)
The purpose of this study are: 1) To analyze significant influence product quality and service quality on customer satisfaction. 2) To analyze significant influence product quality, service quality and customer satisfaction to customer confidence. 3) To analyze significant influence product quality and service quality to customer confidence mediated by customer satisfaction. The research method used survey method, the type of data used quantitative and qualitative data, the data source used prim...
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ANALISIS PENGARUH HARGA, KUALITAS PRODUK. DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA RUMAH MAKAN SFA STEAK & RESTO DI KLODRAN KARANGANYAR
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 3
(2017)
This study aims to analyze (1) the effect of price to consumer satisfaction (2) the effect of product quality to customer satisfaction(3) the effect of service quality to customer satisfaction. The object of research itself is on restaurant SFA Steak & Resto in Klodran Karanganyar, This study population are all consumers restaurant SFA Steak & Resto in Klodran Karanganyar using a sample of 70 respondents. The technique of collecting data using questionnaires through testing instrument va...
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PENGARUH DEBT TO EQUITY RATIO, INVENTORY TURNOVER, TOTAL ASSETS TURNOVER DAN FIRM SIZE TERHADAP PROFITABILITAS PADA PERUSAHAAN REAL ESTATE DAN PROPERTY YANG TERDAFTAR DI BURSA EFEK INDONESIA
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 1
(2016)
This research aimed to analyze: (1) the significant effect of Debt To Equity Ratio on Return On Asset; (2) the significant effect of Inventory Turnover on Return On Asset; (3) the significant effect of Total Asset Turnover on Return On Asset; and (4) the significant effect of Firm Size on Return On Asset.This research took object in Indonesia Stock Exchange in Real Estate and Property companies presenting financial statement for 2011-2014 period and yielding profit during 2011-2014 period. This...
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