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Optimalisasi Penerapan Standard Operating Procedure (SOP) dalam Meningkatkan Pelayanan Front Office Department di Four Star By Trans Hotel, Renon, Bali
DHARMA EKONOMI
Vol 32
, No 1
(2025)
This study was conducted at Four Star by Trans Hotel, Renon, Bali which discussed the Optimization of the implementation of standard operating procedures (SOP) in improving front office department services. The purpose of this study was to determine the implementation of Front Office SOPs at Four Star by Trans Hotel and how SOPs can improve service quality. Researchers used primary and secondary data to support this study. Data collection techniques used were observation, interviews and document...
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PENGARUH GAYA KEPEMIMPINAN, MOTIVASI KERJA, DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN (Survei pada Karyawan PT. Asia Recycle Mandiri)
Jurnal Ekonomi dan Kewirausahaan
Vol 19
, No 4
(2020)
The purpose of this study was to analyze the significance of the influence of leadership style, work motivation, work discipline on the performance of employees of PT. Asia Recycle Mandiri. This study uses survey methods, the type of data used are qualitative and quantitative data, the source of the data used are primary data and secondary data. The population of this research is the employees of PT. Asia Recycle Mandiri with 115 employees. A sample of 50 employees using cluster random sampling...
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