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PERANAN KEPUASAN PELANGGAN SEBAGAI PEMEDIASI PADA PENGARUH KUALITAS PRODUK TERHADAP LOYALITAS PELANGGAN
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 4
(2017)
This study aims to analyze the effect of product quality on customer satisfaction;The effect of product quality on customer loyalty; The effect of customer satisfaction oncustomer loyalty; And the effect of product quality mediated by customer satisfaction.The type of research used is survey research on customer Srabi NotosumanNy.Handayani Solo with a sample of 100 respondents. Sampling technique was done byNonprobabiliti Sampling with purposive sampling technique. Data analysis usingclassical a...
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PENGARUH KOMUNIKASI DAN KEPEMIMPINAN TERHADAP KINERJA PEGAWAI SEKRETARIAT DEWAN PERWAKILAN RAKYAT DAERAH KABUPATEN BOYOLALI DENGAN DISIPLIN KERJA SEBAGAI VARIABEL INTERVENING
Jurnal Manajemen Sumber Daya Manusia
Vol 11
, No 2
(2017)
The influence of Communication and leadership against theperformance of the employees of the Secretariat of this research aims toanalyze the influence of communication and leadership against theperformance of an employee with discipline as intervening variable. Thisstudy used a survey method, the type of data the data used was qualitativeand quantitative data, the source data used the primary data and secondarydata. The population in this study are all employees of the Secretariat of theHouse of...
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ANALISIS PENGARUH LINGKUNGAN KERJA DAN MOTIVASI TERHADAP KINERJA DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MODERATING (Survei pada Tenaga Kependidikan Universitas Slamet Riyadi Surakarta)
Jurnal Manajemen Sumber Daya Manusia
Vol 11
, No 2
(2017)
The purpose of this study is to know and analyze the significance of theinfluence of work environment, motivation, job satisfaction on theperformance of education personnel Slamet Riyadi University Surakarta,moderated by job satisfaction. The population in this study is all the staffs atSlamet Riyadi University Surakarta, amounting to 137 people. Determinationof sample using proportional random sampling, each part / unit is taken 60%from total population and then each member is chosen randomly w...
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PENGARUH KUALITAS PRODUK, PENETAPAN HARGA, PROMOSI DAN LOKASI TERHADAP KEPUTUSAN MENJADI MAHASISWA DI UNISRI SURAKARTA TAHUN AKADEMIK 2016/2017
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 1
(2017)
The purpose of this study to analyze the effect of product quality, pricing,promotion and location decision to become students. This study uses data qualitativeand quantitative. Data collection techniques by means of interviews, questionnaires,and observations. Data analysis technique used is multiple regression analysistechniques, the classic assumption test, t-test, the accuracy of the model and test thecoefficient of determination. The results of the analysis of determination coefficient ofR2...
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PENGARUH KUALITAS PELAYANAN DAN CITRA PERUSAHAAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI (Survei pada Pelanggan di Salon Mobil M2CW Karanganyar)
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
Car Salon M2CW Karanganyar in an effort to increase customer loyalty strive toprovide optimal service quality to customers. The purpose of this study was to analyzethe significance of the effect of service quality and corporate image on customersatisfaction in Salon Car M2CW Karanganyar, analyze the significance of the influenceof service quality, corporate image and customer satisfaction to customer loyalty inSalon Car M2CW Karanganyar, analyze the significance of the impact of service qualitya...
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PENGARUH KUALITAS PRODUK DAN CITRA MEREK TERHADAP KEPUTUSAN PEMBELIAN DENGAN KEPERCAYAAN SEBAGAI VARIABEL INTERVENING (Survei pada Konsumen Lumbung Batik Surakarta)
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 2
(2017)
Lumbung Batik Surakarta is a clothing store that sells a wide range of fashion formen and women, both for children and adults with its main raw material is the motif.Surakarta Batik barn in an effort to boost consumer purchasing decisions trying tomaintain product quality, maintain brand image and foster consumer confidence. Thepurpose of this study was to analyze the significance of the influence of product qualityand brand image of the trust. Analyze the significance of the influence of produc...
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PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL, IKLIM ORGANISASI DAN STRES KERJA TERHADAP KEPUASAN KERJA PERAWAT DI RUMAH SAKIT JIWA DAERAH SURAKARTA
Jurnal Manajemen Sumber Daya Manusia
Vol 11
, No 1
(2017)
This research is conducted to analysis the effect of: Transformationalleadership style to the satisfaction work nurse, organisastion climate to thesatisfaction work nurse, work stress to the satisfaction work nurse, whichvariable which most dominant influence the satisfaction work nurse.Thepopulation is entire nurse at Rumah Sakit Jiwa Daerah (RSJD) Surakarta asmany as 225 nurses. The sample is taking by purposive sampling, as manyas 80 nurses. The technique of gathering the data is using questi...
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PENGARUH MOTIVASI TERHADAP KOMITMEN ORGANISASIONAL DENGAN KEPUASAN KERJA SEBAGAI PEMEDIASI (Survei pada Karyawan Kantor Pelayanan Perbendaharaan Negara/KPPN Area Surakarta)
Jurnal Manajemen Sumber Daya Manusia
Vol 11
, No 1
(2017)
This research aims to analyses the role of job satisfaction as mediatingvariable of the effect intrinsic motivation and extrinsic motivation onorganizational commitment. This study is sensus research, using location inState Treasury Service Office/KPPN Surakarta areas,, using sample of 109employees. To test hypothesis using path analysis. The result shows that (1)intrinsic motivation has significance effect on job satisfaction, so thehypothesis 1 accepted; (2)extrinsic motivation has significanc...
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PENGARUH GAYA KEPEMIMPINAN DAN MOTIVASI TERHADAP KINERJA PEGAWAI SEKRETARIAT DAERAH KABUPATEN NGAWI DENGAN DISIPLIN KERJA SEBAGAI VARIABEL INTERVENING
Jurnal Manajemen Sumber Daya Manusia
Vol 11
, No 1
(2017)
This study aims to analyze the influence of leadership style andmotivation to employee performance with the discipline of work as anintervening variable. This study uses survey method, the type of data usedquantitative and qualitative data, the data source used primary data andsecondary data. The population in this study were all employees of theRegional Secretariat Ngawi which amounted to 165 employees. The numberof samples in this study as many as 82 employees, with a samplingtechnique using p...
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PENGARUH LINGKUNGAN KERJA DAN KOMPENSASI TERHADAP KINERJA PEGAWAI DINAS KEHUTANAN DAN PERKEBUNAN KABUPATEN SRAGEN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MODERASI
Jurnal Manajemen Sumber Daya Manusia
Vol 11
, No 1
(2017)
The purpose of this study was to analyze the significance of theinfluence of the work environment, compensation and job satisfaction onperformance and job satisfaction on the moderation of the influence of theworking environment and compensation to performance.This study tookplace in the Forestry and Plantation Sragen with variables research ofworking environment, compensation, job satisfaction and performance. Thepopulation in this study were all employees in the Department of Forestry andPlant...
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