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ANALISIS DIMENSI KUALITAS PELAYANAN DAN KEPUASAN PENGGUNA JASA GOJEK (Studi Kasus pada Mahasiswa Universitas Surakarta)
Trisnowati, Juni
; Pujiani, Dewi
; Susma, Devi
Jurnal Manajemen Sumber Daya Manusia
Vol 14
, No 2
(2020)
This study aims to analyze the influence of service quality dimensions consisting of credibility, responsiveness, courtesy and security on Gojek service user satisfaction. This is motivated by the tendency of changing consumer behavior in using transportation services from conventional to online. And this requires companies to provide quality service in accordance with changes in consumer behavior. The population in this study were students of the University of Surakarta who used Gojek services....
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PENGEMBANGAN USAHA BATIK SOLO DALAM MENGHADAPI PASAR GLOBAL
Pujiani, Dewi
Jurnal Manajemen Sumber Daya Manusia
Vol 9
, No 2
(2016)
Batik business development in the face of global market is very important to be prepared with mature and should be based on with seriousness in making the batik business as a reliable business. An important factor in global markets, namely the United Kingdom language unity in doing business, especially in business batik exported abroad. The company batik joined his global marketing staple the two variables should consider in order to take effective decisions. Globalization cause limits business...
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PENGARUH PERSONAL SELLING DAN PROMOSI PENJUALAN TERHADAP PENINGKATAN VOLUME PENJUALAN PRODUK MLM SM DI KARANGANYAR
PUJIANI, DEWI
Jurnal Ekonomi dan Kewirausahaan
Vol 14
, No 1
(2014)
This research there were some formulation of the problem among others: (1) is there any influence partially or simultaneous personal selling and the sales volume of SM MLM product in Karanganyar? (2) between personal selling and sales promotion where does that have an effect on increased sales volumes SM MLM product in Karanganyar? The company will finance the cost of promotions in accordance with the budget determined by the company. Measurements of the variables in this study using a Likert Sc...
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