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PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 3
(2017)
This study aims to analyze (1) the effect of service quality on customer satisfaction (2) impact of service quality on customer loyalty (3) the impact of customer satisfaction on customer loyalty (4) impact of service quality on customer loyalty mediated by customer satisfaction. The study population was all subscribers Mbah Tandur Restourant with a sample of 100 respondents from students customers. Data collection technique used questionnaire that through stages of testing the validity and reli...
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PENGARUH KUALITAS PELAYANAN JASA DAN CITRA PERGURUAN TINGGI TERHADAP KEPUASAN MAHASISWA DENGAN WORD OF MOUTH SEBAGAI VARIABEL INTERVENING
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 3
(2017)
The purpose of this study are: 1) To analyze the significance of the influence of the quality of service and the image of the college to the word of mouth in the Student Faculty of Economics Unisri Surakarta. 2) To analyze the significance of the influence of service quality, the image of the college, and word of mouth to satisfaction of students in the Student Faculty of Economics Unisri Surakarta. 3) To analyze the significance of the influence of the quality of service and the image of the co...
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PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPERCAYAAN DENGAN KEPUASAN NASABAH SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 3
(2017)
The purpose of this study are: 1) To analyze significant influence product quality and service quality on customer satisfaction. 2) To analyze significant influence product quality, service quality and customer satisfaction to customer confidence. 3) To analyze significant influence product quality and service quality to customer confidence mediated by customer satisfaction. The research method used survey method, the type of data used quantitative and qualitative data, the data source used prim...
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ANALISIS PENGARUH HARGA, KUALITAS PRODUK. DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA RUMAH MAKAN SFA STEAK & RESTO DI KLODRAN KARANGANYAR
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 3
(2017)
This study aims to analyze (1) the effect of price to consumer satisfaction (2) the effect of product quality to customer satisfaction(3) the effect of service quality to customer satisfaction. The object of research itself is on restaurant SFA Steak & Resto in Klodran Karanganyar, This study population are all consumers restaurant SFA Steak & Resto in Klodran Karanganyar using a sample of 70 respondents. The technique of collecting data using questionnaires through testing instrument va...
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PENGARUH KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN DENGAN EKUITAS MEREK SEBAGAI VARIABEL MODERASI (Survei pada Pembeli Handphone Samsung Android di Matahari Singosaren Surakarta)
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 3
(2017)
The purpose of this research was to analyze: 1) the effect of product quality on customer satisfaction 2) the effect of brand equity on consumer satisfaction 3) the effect of product quality on customer satisfaction with the brand equity as a moderating variable. This study is a survey on consumer handphone Samsung in the Matahari Singosaren Plaza. The research sample of 100 people with sampling used purposive sampling and accidental sampling. The technique of collecting data used questionnaires...
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PENGARUH AGRESIVITAS PAJAK DAN MEDIA EKSPLOSURE TERHADAP CORPORATE SOCIAL RESPONSIBILITY
Dinamika Akuntansi Keuangan dan Perbankan
Vol 4
, No 2
(2016)
This study aims to examine the effect of the tax aggressiveness and eksplosure media company with its corporate social resposibity ( CSR ). This research was conducted in the mining company listed on the Indonesia Stock Exchange.CSR indicates that corporate responsibility should be based on the triple bottom line of a company's social responsibility , environmental , and financial . Sample were obtained by using pooled time series as many as 68 companies from 2011-2014 . Data collection methods...
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PENGGUNAAN METODE PEMETAAN PIKIRAN (MIND MAPPING) UNTUK MENINGKATKAN KEMAMPUAN BERBAHASA PADA ANAK TK LAKSHMI 7 SURAKARTA
Widya Wacana: Jurnal Ilmiah
Vol 10
, No 2
(2016)
This research aims at knowing the use of mind maping method to improve the languagecompetence of kindergarthen students in TK Lakshmi 7 Turisari Surakarta 2014/2015. Thesubject of this research is 29 pupils; 13 boys and 16 girls.The data collecting technique applied is observation, interview and documentation.Tnis research is an action research with two cycles.Based on the research in cycle one and two, it is proved that mind maping method canimprove the language competence. This method is also...
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KONTRIBUSI SIKAP ILMIAH DAN SIKAP PEDULI LINGKUNGAN TERHADAP PRESTASI BELAJAR ILMU ALAMIAH DASAR MAHASISWA PRODI PGSD UNIVERSITAS SLAMET RIYADI TAHUN AKADEMIK 2014/2015
Widya Wacana: Jurnal Ilmiah
Vol 11
, No 1
(2016)
The purpose of this study was to determine: (1) whether the scientific attitude has a positivecontribution toward student’s achievement. (2) whether the environmental care attitude has apositive contribution toward student’s achievement. (3) both of the scientific attitude and theenvironmental care attitude have a positive contribution toward student’s achievement. Theprimary data on this research obtained from the questionnaire. The analysis technique using avalidity test, regression anal...
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PERAN BIMBINGAN KARIR DALAM PEMILIHAN JENIS PEKERJAAN SISWA KELAS XII SMK KRISTEN SIMO KABUPATEN BOYOLALI TAHUN PELAJARAN 2015-2016
Widya Wacana: Jurnal Ilmiah
Vol 11
, No 1
(2016)
This study, entitled THE ROLE OF CAREER GUIDANCE IN THE SELECTION OF WORK CLASS XIISMK KRISTEN SIMO BOYOLALI LESSON’S YEAR 2015-2016.The purpose of this study was to determine the role of career guidance in choosing the type of workstudents of class XII SMK Kristen simo Boyolali Year 2015-2016.This is a descriptive qualitative research conducted in SMK Kristen Simo, Boyolali district two monthsfrom November to December 2015. The research subjects are: students of class XII SMK Kristen SimoBoyo...
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PEMBENTUKANKARAKTER PEDULI LINGKUNGAN SISWA SEKOLAH DASAR MELALUI SEKOLAH PEDULI DAN BERBUDAYA LINGKUNGAN
Widya Wacana: Jurnal Ilmiah
Vol 11
, No 1
(2016)
Education is important for the individual character formation. One of the characters that must beowned by an individual is the concern for the environment. Cultivate characters should be doneearly. Education in the Primary School is one of the foundations in developing the character ofstudents from an early age so that students have a strong character, intelligent, noble, and steadypersonality. Cultivate characters about the environmental care in the school can be done througha environmentally l...
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