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Prediksi Jumlah Donor Darah menggunakan Pendekatan WMA dI Kantor PMI Kabupaten Asahan
Dinamik
Vol 31
, No 1
(2026)
The rapid development of information technology in today's digital era has significantly impacted organizational performance, particularly in data management and resource planning. One organization that heavily relies on accurate data availability is the Indonesian Red Cross (PMI), especially its Blood Donor Unit (UDD). UDD PMI of Asahan Regency faces challenges in determining monthly blood donor targets to maintain stable blood stock. A shortage of blood supply can be fatal for patients requiri...
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The Influence of Service and Product Quality Through Customer Satisfaction on Customer Loyalty of Pt Bank Mandiri, Tbk. Tanjung Balai Sub-Branch Office
Handayani, Mas
; Aisyah, Nur
; Suryani, Wan
; Junita, Audia
Proceeding. of The International Conference on Business and Economics
Vol 2
, No 1
(2024)
This research aims to determine the influence of service and product quality on customer loyalty through customer satisfaction at PT Bank Mandiri, Tbk.Tanjung Balai Sub-Branch Office. This research is quantitative empirical research using hypothesis research which tests the significant influence and direction of direct relationships and indirect relationships between independent variables and dependent variables through intervening variables. This research used a purposive sampling technique whi...
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