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Analisis Variabel Harga dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Jasa Pengiriman Barang di PT. Eka Multi Logistik
Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim
Vol 3
, No 2
(2024)
PT.Eka Multi Logistik is a land and sea transportation management (JPT) service company that has been involved in the field of goods transportation for Export, Import and Local since 2018, located on Jl. Kalimantan NO.65/67 Makassar City, South Sulawesi Consumer or customer satisfaction can be influenced by various factors that are closely related, including price and service quality. The aim of this research is to see whether there is an influence between the independent variables (price and qu...
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Strategi Peningkatan Keselamatan dan Kesehatan Kerja pada Kepanduan di Pelabuhan Semayang PT. Pelindo Balikpapan
Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim
Vol 3
, No 2
(2024)
This research delves into strategies aimed at enhancing occupational safety and health practices within pilotage operations at Semayang Port, operated by PT. Pelindo Balikpapan. Given the inherently high-risk nature of port activities, particularly pilotage, ensuring the safety and well-being of workers is paramount. This research is motivated by the imperative to curtail workplace incidents and bolster operational efficiency through the implementation of robust strategies. A SWOT analysis was e...
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Implementasi dan Tantangan Puskesmas X dalam Upaya Pencegahan dan Pengendalian COVID-19 bagi Tenaga Puskesmas di Lampung
Jurnal Kesehatan Masyarakat Indonesia
Vol 19
, No 2
(2024)
Latar Belakang: Dampak negatif akibat pandemi COVID-19 menyebabkan banyaknya jumlah kasus positif pada tenaga kesehatan maupun tenaga non kesehatan. Puskesmas sebagai garda terdepan memiliki risiko tinggi dalam penanganan COVID-19. Tujuan: Penelitian ini bertujuan menggali implementasi dan tantangan dalam upaya pencegahan dan pengendalian COVID-19 di Puskesmas X Kabupaten Tanggamus Lampung. Metode: Metode kualitatif dipilih sedangkan pengambilan data dilaksanakan dengan wawancara mendalam kepada...
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EFEKTIVITAS LAYANAN KONSELING KELOMPOK PENDEKATAN RATIONAL EMOTIVE BEHAVIOR THERAPY (REBT) UNTUK MENINGKATKAN KEPERCAYAAN DIRI SISWA KELAS VIII SMP MUHAMMADIYAH 1 YOGYAKARTA TAHUN AJARAN 2022/2023
ADVICE:Jurnal Bimbingan dan Konseling
Vol 6
, No 1
(2024)
Penelitian ini bertujuan untuk menguji efektivitas layanan konseling kelompok pendekatan Rational Emotive Behavior Therapy (REBT) untuk meningkatkan kepercayaan diri siswa kelas VIII SMP Muhammadiyah 1 Yogyakarta Tahun Ajaran 2022/2023. Penelitian ini menggunakan metode eksperimen kuantitatif jenis pre- eksperimental dengan desain one group pretest-posttest. Adapun metode pengumpulan data menggunakan angket kepercayaan diri, populasi dalam penelitian ini adalah sebanyak 95 siswa kelas VIII di SM...
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Konseling Adlerian dalam Mengidentifikasi Penanganan Harga Diri
ADVICE:Jurnal Bimbingan dan Konseling
Vol 6
, No 1
(2024)
Adlerian counseling is a part of personality theory that focuses on self-esteem. In Adlerian counseling, there are various factors that can influence a person's personality, namely: life goals, lifestyle, creative power, feelings of inferiority, existential urges, social encouragement as well as inferior and superior. Self-esteem is an overall view and assessment of oneself that is sometimes in accordance with one's own wishes. The aim of this research is to understand feelings of low self-estee...
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Implementasi Layanan Bimbingan Karier untuk Meningkatkan Efikasi Diri Siswa dalam Melanjutkan Studi
ADVICE:Jurnal Bimbingan dan Konseling
Vol 6
, No 1
(2024)
Penelitian ini bertujuan untuk mengetahui implementasi layanan bimbingan karier untuk meningkatkan efikasi diri siswa kelas XII dalam melanjutkan studi ke perguruan tinggi. Metode penelitian yang digunakan yaitu penelitian kualitatif dengan pendekatan fenomenologi. Sumber data penelitian ini meliputi 5 informan yaitu Guru BK, Guru Koordinasi Kelas, Kepala Sekolah dan 2 Siswa Kelas XII Tahun Ajaran 2022/2023. Pengumpulan data dilakukan dengan wawancara, observasi dan dokumentasi. Teknik analisis...
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Leadership and Implementation of Total Quality Management: A Case Study of Employee Performance Improvement in Hospitals
Proceeding. of The International Conference on Business and Economics
Vol 2
, No 1
(2024)
This study aims to find out and analyze the influence of leadership on employee performance through the mediation of the implementation of Total Quality Management (TQM). The research design used is a survey research that takes samples from a population and uses questionnaires as a tool for collecting basic data. The research locations were carried out at Koja General Hospital, Sulianti Saroso Infectious Special Hospital, and TK II TNI AD M Ridwan Hospital. The number of population as well as th...
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The Influence of Service and Product Quality Through Customer Satisfaction on Customer Loyalty of Pt Bank Mandiri, Tbk. Tanjung Balai Sub-Branch Office
Proceeding. of The International Conference on Business and Economics
Vol 2
, No 1
(2024)
This research aims to determine the influence of service and product quality on customer loyalty through customer satisfaction at PT Bank Mandiri, Tbk.Tanjung Balai Sub-Branch Office. This research is quantitative empirical research using hypothesis research which tests the significant influence and direction of direct relationships and indirect relationships between independent variables and dependent variables through intervening variables. This research used a purposive sampling technique whi...
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Awareness of the Brand in Sayum Saba Village through Social Media Marketing and Tourist Attraction Building
Proceeding. of The International Conference on Business and Economics
Vol 2
, No 1
(2024)
Sayum Saba Village is one of the tourist villages in Karo Regency, North Sumatra, which has interesting natural and cultural tourism potential. However, the public is still not familiar with this village very much. Dengan menggunakan quantitative methods with a descriptive approach, this study aims to analyze the influence of social media marketing and tourist attractions on brand awareness of Sayum Saba Village. The findings show that social media marketing and tourist attractions have a positi...
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Lingkungan Kerja, Beban Kerja, Dan Kinerja Karyawan Serta Kepuasan Kerja Sebagai Variabel Intervening
Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN)
Vol 3
, No 2
(2024)
This study aims to determine the effect of work environment and workload on employee performance through job satisfaction as an intervening variable at PT. Pegadaian Wiyung Surabaya Branch. The population in this study is the company PT. Surabaya Wiyung Branch Pawnshop. The research method is assisted by the Partial Least Square program which is used with SmartPLS 4.0 software. This type of research used is quantitative research. Data taken using a questionnaire. The results showed that the work...
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