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PENGARUH KUALITAS PELAYANAN DAN KINERJA PEGAWAI TERHADAP KEPUASAN MASYARAKAT PADA PELAYANAN KTP ELEKTRONIK DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN KARANGANYAR: PENGARUH KUALITAS PELAYANAN DAN KINERJA PEGAWAI TERHADAP KEPUASAN MASYARAKAT PADA PELAYANAN KTP ELEKTRONIK DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN KARANGANYAR
Jurnal Ilmu Administrasi Publik
Vol 11
, No 2
(2023)
The development of service quality and community demands for quality services,currently there are still many complaints from the public in the e-KTP service atthe Population and Civil Registration Service in Karanganyar Regency. Thepurpose of this study was to determine the effect of service quality and employeeperformance partially and simultaneously on community satisfaction in theElectronic ID card service at the Population and Civil Registration Office ofKaranganyar Regency. This type of res...
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KINERJA PMI KABUPATEN KLATEN DALAM UPAYA PENANGGULANGAN DAN PENCEGAHAN PENYEBARAN VIRUS COVID-19 DI KABUPATEN KLATEN: Kinerja, PMI, Covid - 19
Jurnal Ilmu Administrasi Publik
Vol 11
, No 2
(2023)
The objectives of the study were to determine and analyze: (1) the performance ofPMI in Klaten Regency in efforts to control and prevent the transmission of theCovid-19 virus in Klaten Regency; (2) Obstacles faced by PMI Klaten Regency inefforts to control and prevent the transmission of the Covid-19 virus in KlatenRegency; (3) Solutions taken to anticipate the obstacles faced by PMI KlatenRegency in efforts to overcome and prevent the transmission of the Covid-19 virusin Klaten Regency.This res...
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INOVASI PELAYANAN ADMINISTRASI TERPADU KECAMATAN (PATEN) DI KECAMATAN SUMBERLAWANG KABUPATEN SRAGEN (PROVINSI JAWA TENGAH)
Jurnal Ilmu Administrasi Publik
Vol 11
, No 2
(2023)
The purpose of this research is to describe the innovation of the DistrictIntegrated Administrative Service (DIAS) in Sumberlawang District, SragenRegency. This type of research is a qualitative research with a case studyapproach. Data collection techniques used: in-depth interviews, documentationstudies, and observation. Data validation uses: trustworthiness, transferability,and certainty. The data analysis technique uses an interactive model. The resultsof the study concluded that: (1) DIAS is...
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EFEKTIFITAS PENYERAPAN ANGGARAN PADA DINAS PEKERJAAN UMUM DAN PENATAAN RUANG KABUPATEN MADIUN TAHUN 2020
Jurnal Ilmu Administrasi Publik
Vol 11
, No 2
(2023)
Budget absorption is one of the indicators that can show the success ofprograms or policies carried out by the government. The realization to budgetratio reflects the absorption of the budget in carrying out various programs thathave been set. With this consideration, the ability to absorb the budget by thelocal government can be an indicator of the performance of the city / districtgovernment.The results showed that the dominant causes of low budgetabsorption in the Office of Public Works and S...
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ANALISIS PELAYANAN OPERASI DAN PEMELIHARAAN IRIGASI PADA UNIT PELAKSANA TEKNIS SUMBER DAYA AIR DINAS PEKERJAAN UMUM DAN PENATAAN RUANG KABUPATEN MADIUN, PROPINSI JAWA TIMUR TAHUN 2021
Jurnal Ilmu Administrasi Publik
Vol 11
, No 2
(2023)
Irrigation Operation and Maintenance cannot be separated from the activities ofproviding services in the field of agriculture through an irrigation network. Thepurpose of the study was to analyze the operation and maintenance of irrigationservices and to examine the efforts of the UPT SDA of the Public Works andSpatial Planning of Madiun Regency in the service of irrigation operations andmaintenance. Validation of data to ensure that between what is observed andresearched is appropriate and real...
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IMPLEMENTASI PERATURAN REKTOR UNIVERSITAS SEBELAS MARET NOMOR 6 TAHUN 2018 TENTANG PENYUSUTAN ARSIP PENELITIAN TAHUN 2021
Jurnal Ilmu Administrasi Publik
Vol 11
, No 2
(2023)
This study aims to describe and analyze the implementation of the Rector’s UNSRegulation Number 6 of 2018 concerning Archive Disposition at UNS in the 2021Research Year and the factors that support and hinder its implementation. ThisRector’s UNS Regulation regulates the disposal of archives at Universitas SebelasMaret by reducing the volume of archives through the transfer of inactivearchives, destruction of archives that have no use value, and submission of staticarchives. This research is...
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ANALISIS STRATEGI DINAS KEBUDAYAAN PARIWISATA, PEMUDA DAN OLAH RAGA DALAM PENGEMBANGAN PARIWISATA DI KABUPATEN PONOROGO: JURNAL TESIS
Jurnal Ilmu Administrasi Publik
Vol 11
, No 2
(2023)
The results of the study show the S-O Strategy, which is to develop and increasetourist attraction with various potentials, such as the typical socio-culturalconditions of the community. S-T strategy, by utilizing good information media toattract investors. This is done by providing accurate information about theleading potential of tourism. W-O strategy, namely with stable politicalconditions, it is hoped that the Culture and Tourism Office will be able to involvepower holders so that they are...
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KINERJA KELURAHAN NOLOGATEN KECAMATAN PONOROGO KABUPATEN PONOROGO: JURNAL TESIS
Jurnal Ilmu Administrasi Publik
Vol 11
, No 2
(2023)
The results of the research. The performance of the Nologaten village can be seenfrom the productivity of the Lurah in providing services that is quite good wherethis is indicated by the attitude of the apparatus that still distinguishes, the abilityof the apparatus is also not maximized, and the work spirit of the Lurah whichstill has to be improved to increase the professionalism of its apparatus in publicservices. The obedience of the apparatus as the leader of the Nologaten subdistrictgovern...
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KUALITAS PELAYANAN DATA KESEJAHTERAAN PEGAWAI BADAN KEPEGAWAIAN DAERAH KABUPATEN MADIUN (STUDI EMPIRIS DI KABUPATEN MADIUN, PROVINSI JAWA TIMUR)
Jurnal Ilmu Administrasi Publik
Vol 11
, No 2
(2023)
Service Quality of Employee Welfare Data This study aims to analyze the servicequality of Employee Welfare data. Service quality can be measured from 5dimensions, namely: Tangibility, Reliability, Responsiviness, Assurance, andEmpathy. The sample is determined by probability sampling with a simple randomsampling technique as much as 10% of the average people who apply foremployee welfare every day, namely 8 people, for 6 working days as many as 48people. Data were analyzed descriptively quantita...
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EVALUASI PEMBENTUKAN PEKERJA SOSIAL MASYARAKAT BERDASARKAN PERATURAN MENTERI SOSIAL NOMOR 10 TAHUN 2019 TENTANG PEKERJA SOSIAL MASYARAKAT DI KABUPATEN MADIUN PROVINSI JAWA TIMUR
Jurnal Ilmu Administrasi Publik
Vol 12
, No 1
(2023)
Community Social Workers are potential sources of social welfare and ascommunity members who have a spirit of social service, willingness, the abilityalso have an important role in the implementation of social welfare.This study describes the formation of community social workers in MadiunRegency using a qualitative approach and descriptive research methods.The evaluation of the formation of community social workers based on theMinister of Social Affairs Regulation Number 10 of 2019 uses three i...
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