đ
27 December 2025
DOI: 10.59485/jtemp.v6i2.127
Effectiveness Of Satisfaction Of Management Information System Of Pratama Hasna Clinic Using End User Computing Satisfaction (Eucs) Method
MEDIKA TRADA : Jurnal Teknik Elektomedik Polbitrada
Politeknik Bina Trada Semarang
đ Abstract
Digital transformation in the health sector requires health service facilities to implement efficient and responsive
information systems. Hasna Pratama Clinic as a primary clinic in Semarang City has implemented the Clinic Management
Information System (SIM Klinik) since 2024, but its implementation has not been optimal. This study aims to analyze the
effectiveness of SIM Clinic user satisfaction using the End User Computing Satisfaction (EUCS) approach. The assessment
was carried out on five dimensions of content, accuracy, format, ease of use, and timeliness. A qualitative descriptive
approach was used through in-depth interviews and direct observation of health workers. The results of the study indicate
that in general the system is considered quite good in terms of ease of use and display efficiency, but is still weak in terms
of data integration, medical history, and system stability. These findings provide an important contribution to the
development of more effective information systems in primary health care.
Keywords: Clinical SIM, User Satisfaction, EUCS, Electronic Medical Record, Health Information System
information systems. Hasna Pratama Clinic as a primary clinic in Semarang City has implemented the Clinic Management
Information System (SIM Klinik) since 2024, but its implementation has not been optimal. This study aims to analyze the
effectiveness of SIM Clinic user satisfaction using the End User Computing Satisfaction (EUCS) approach. The assessment
was carried out on five dimensions of content, accuracy, format, ease of use, and timeliness. A qualitative descriptive
approach was used through in-depth interviews and direct observation of health workers. The results of the study indicate
that in general the system is considered quite good in terms of ease of use and display efficiency, but is still weak in terms
of data integration, medical history, and system stability. These findings provide an important contribution to the
development of more effective information systems in primary health care.
Keywords: Clinical SIM, User Satisfaction, EUCS, Electronic Medical Record, Health Information System
đ Keywords
#EUCS; User Satisfaction; SIM Klinik; Electronic Medical Record; EUCS; Kepuasan Pengguna; SIM Klinik; Rekam Medis Elektronik
âšī¸ Informasi Publikasi
Tanggal Publikasi
27 December 2025
Volume / Nomor / Tahun
Volume 6, Nomor 2, Tahun 2025
đ HOW TO CITE
puja, raafi; Nurul Widyaningrum, Bajeng; Rizqulloh, Lutfiyah; puja, raafi; Nurul Widyaningrum, Bajeng; Rizqulloh, Lutfiyah, "Effectiveness Of Satisfaction Of Management Information System Of Pratama Hasna Clinic Using End User Computing Satisfaction (Eucs) Method," MEDIKA TRADA : Jurnal Teknik Elektomedik Polbitrada, vol. 6, no. 2, Dec. 2025.
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