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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 3
(2017)
The purpose of this research is to analyze the significance of the influence ofservice quality, price, consumer satisfaction to the customer loyalty as well as theinfluence of service quality to the purchase customer loyalty with satisfaction as aintervening variable. The population is all consumers who visit and buy at WarungMakan Bu Yati Solo. 100 respondents are selected as sample, using purposive sampling.This research uses survey method, the type data collection with interview, questionnair...
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PENDEKATAN SUPPLY CHAIN MANAGEMENT UNTUK MENINGKATKAN DAYA SAING PADA BISNIS BUNGA SEGAR
Jurnal Ekonomi Bisnis dan Kewirausahaan
Vol 3
, No 1
(2017)
In global business, each company requires to provide cheap products, good quality and services, and appropriate customer orders. Supply chain management should beadopted by the company in order to survive and win the market competition. This study aims to investigate the implementation of supply chain management in a fresh flower business, to observe the benefit of adopting the supply chain management which is assessed from goods suppliers, and to evaluate the distribution im...
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MOTIVASI KONSUMEN, PERSEPSI KUALITAS, SIKAP KONSUMEN DAN PENGETAHUAN KONSUMEN TERHADAP KEPUTUSAN MEMILIH PERGURUAN TINGGI SWASTA
Jurnal Ekonomi Bisnis dan Kewirausahaan
Vol 4
, No 2
(2017)
Penelitian ini dilatarbelakangi adanya persaingan yang semakin ketat antara perguruan tinggi swata yang ada di Surakarta. Sehingga, Perguruan Tinggi Swasta harus melakukan strategi yang khusus untuk dapat bersaing dengan Perguruan Tinggi Swasta yang lainnya. Penelitian ini bertujuan untuk mengetahui pengaruh motivasi konsumen, persepsi kualitas, sikap konsumen dan pengetahuan konsumen terhadap keputusan memilih perguruan tinggi swasta di Universitas Sahid Surakarta. Jeni...
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MENINGKATKAN KINERJA KARYAWAN MELALUI PERAN KEPEMIMPINAN, MOTIVASI DAN DISIPLIN KERJA
Jurnal Ekonomi Bisnis dan Kewirausahaan
Vol 4
, No 1
(2017)
Human resource represents the asset to an organization/company. Existence of Human Resource can't replaced by other resource. Efficacy of Human Resourcesupported by leadership role, motivation, work discipline and optimalization good performance.Research purpose is to knowing the influence of leadership role,motivation, and work discipline to employee performance Sahid University of Surakarta.
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KESESUAIAN CITRA DIRI DAN KESUKAAN MEREK PADA KONSUMEN
Jurnal Ekonomi Bisnis dan Kewirausahaan
Vol 2
, No 2
(2017)
This research prove an effect according to image to consumer fasting and customer satisfaction product for goal to influence between self-image congruency with a brand,and brand preference. This study to knowing relationship between self-image congruency with a brand and satisfaction with the brand.
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EFEKTIVITAS PELAYANAN SURAT KETERANGAN CATATAN KEPOLISIAN (SKCK) DI POLRESTA SURAKARTA
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 32
(2017)
This research was conducted to describing the service effectiveness of police clearancecertificate or SKCK at Sat Intelkam in Polresta Surakarta. The techniques used in this researchnamely, interview, observation, documentation. The informant is determined using a purposivesampling technique by choosing which is considered to know the problems in this research andaccidental sampling to select anyone that found while taking service of SKCK. As of indicatorsused to assesss the effectiveness of the...
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TANTANGAN DAN KESIAPAN UKM BATIK LAWEYAN DALAM MENGHADAPI MASYARAKAT EKONOMI ASEAN 2015
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 30
(2017)
Most of Indonesians speak up their inability in facing the free trade era in Southeast Asia,including the SMEs as one of the Indonesia‟s economy props. The Batik Laweyan SMEs are apart of Indonesian facing the challenges in AEC implementation and a part of Surakarta‟seconomic stability. Therefore, this thesis explained about the faced challenge and the readinessof Batik Laweyan SMEs in AEC 2015.This thesis is written by using descriptive qualitative method. There are two kinds of data usedin...
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ACARA MY TRIP MY ADVENTURE DAN PERILAKU PENONTON (Pengaruh Acara My Trip My Adventure di Trans TV terhadap Perilaku Penonton dikalangan Karang Taruna Desa Jatirejo Kecamatan Jumapolo Kabupaten Karanganyar)
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 2
, No 29
(2017)
In this research method used is the method of survey eksplanatif that is associativewith research the relationship (correlation). Research location in the village of Jatirejo,district Jumapolo, Karanganyar Regency. The samples used in this study are teenagers aged 15-19 years as many as 38 people with random sampling, analysis techniques areused namely nalisis Kendall's tau correlation.. With the results of koefisisen correlation of 0.551and known values of count and ï´.table, namely 0.551 >...
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PENGARUH INOVASI PRODUK DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN HANDPHONE MEREK SAMSUNG DENGAN BRAND IMAGE SEBAGAI VARIABEL MODERASI (Survei pada Mahasiswa Fakultas Ekonomi UNISRI Surakarta)
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 1
(2017)
Samsung company is now a producer of Android phones in the world. To meet theneeds of its customers, the Company Samsung has always product updates by generatingnew products and constantly innovate products and improve product quality to betterdirection. The purpose of this study was to analyze the significance of the influence ofproduct innovation, product quality and brand image of Samsung brand mobile phonepurchasing decisions on the Faculty of Economics, University of Slamet RiyadiSurakarta....
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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN, DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
This study aims to analyze (1) the effect of service quality on customersatisfaction; (2) The impact of service quality on customer loyalty; (3) the effect ofcustomer satisfaction on customer loyalty; (4) the effect of service quality and customerloyalty mediated by customer satisfaction. The study population was all subscribersCopy, Stationery and Toll EN Mandiri Alastuwo Kebakkramat with a sample of 100respondents. Data collection technique used questionnaire through the stages of testingthe v...
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