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HUBUNGAN ANTARA KUALITAS PELAYANAN, PERCEIVED PRICE, KEPUASAN, DAN LOYALITAS PELANGGAN
Jurnal Ekonomi dan Kewirausahaan
Vol 12
, No 2
(2012)
ABSTRACT The objective of the research are to examine and analyses : (1) effect of service quality to customer satisfaction, (2) effect of service quality to customer loyalty, (3) effect customer satisfaction to customer loyalty, (4) effect of service quality to customer loyalty, through customer satisfaction as the mediating variable, (5) effect of the interaction between service quality and perceived price to customer satisfaction. Population on this research are all customer’s of warung mak...
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Efek Moderasi Emotional Intelegence Pada Hubungan Antara Kepemimpinan Demokratis Dengan Kinerja Pimpinan
Exsplorasi: Jurnal Ilmu Sosial dan Humaniora
Vol 29
, No 1
(2012)
ABSTRAK  Tujuan utama dari penelitian ini untuk membuktikan pengaruh kecerdasan emosional terhadap hubungan antara kepemimpinan demokratis dan kinerja pemimpin. Kecerdasan emosional berperan sebagai variabel moderating yang dapat mempengaruhi hubungan antara kepemimpinan demokratis dan kinerja pemimpin di Universitas Slamet Riyadi Surakarta. Sampel dalam penelitian ini adalah karyawan dari seluruh dosen dan staf karyawan di Universitas Slamet Riyadi Surakarta yang memiliki jabatan stru...
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Pengaruh Dimensi Kualitas Pelayanan Terhadap Kepuasan Mahasiswa
Exsplorasi: Jurnal Ilmu Sosial dan Humaniora
Vol 21
, No 1
(2012)
ABSTRAK  Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan (tangible, reliability, responsiveness, assurance, dan empathy) terhadap kepuasan mahasiswa pada fakultas ekonomi UNISRI Surakarta. Jumlah sampel yang digunakan adalah 40 mahasiswa, dengan asumsi data tersebut sudah cukup mewakili. Prosedur pengambilan sampel dilakukan dengan purposive sampling. Hasil penelitian menunjukkan bahwa bahwa kualitas pelayanan yang diberikan fakultas ekonomi adalah cukup baik, h...
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PENGARUH KEPEMIMPINAN TRANSFORMASIONAL TERHADAP KOMITMEN ORGANISASIONAL DENGAN VARIABEL MODERATING KEPUASAN KERJA PEGAWAI RUMAH SAKIT SWASTA DI PKU MUHAMMADIYAH SURAKARTA
Jurnal Ekonomi dan Kewirausahaan
Vol 9
, No 1
(2012)
ABSTRACT The research examined the moderation effect of job satisfaction on the influence of transformational leadership toward organizational commitment. The research uses population research consist of 152 respondents take to all employee’s of PKU Muhammadiyah Hospital in Surakarta. The data were collected with questionnaire, while the data analysis uses Regression Analysis with residual absolute test. This results of this research showed that transformational leadership had effect on organ...
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PENGARUH KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATION CITIZENSHIP BEHAVIOR : DENGAN VARIABEL INTERVENING KOMITMEN ORGANISASIONAL
Jurnal Ekonomi dan Kewirausahaan
Vol 8
, No 1
(2012)
ABSTRACT The objective of the research is to examine the direct effect of transformational leadership to organizational commitment, transformational leadership to organizational citizenship behavior, and organizational commitment to organizational citizenship behavior and also test the indirect effect of transformational leadership to organizational citizenship behavior with the mediating effect of organizational commitment. Sample are 42 lecturers from all faculties in area of Universitas Slame...
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EFEK MODERASI KEPEMIMPINAN PADA PENGARUH EMPLOYEE ENGAGEMENT TERHADAP KEPUASAN KERJA
Jurnal Ekonomi dan Kewirausahaan
Vol 10
, No 2
(2012)
ABSTRACT This study aims to analyze (1) effect leadership towards the performance of lecturers and employee’s; (2) role of leadership as a moderator of the influences employee engagement towards job satisfaction of lecturers and employee’s. Sample are 78 lecturers and employee’s from all faculties in area of Slamet Riyadi University on Surakarta, taken by proportional sampling technique. To test the hypothesis, the researcher uses Regression Moderated Analysis, meanwhile to process the dat...
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PENEGAKAN HUKUM DALAM PERADILAN TATA USAHA NEGARA DI INDONESIA
Wacana Hukum
Vol 8
, No 1
(2012)
Abstract: there are four factors influencing the law enforcement especially state administrative justice. They are the law (UU No 5 1986 jo UU No 9 2004), the law enforcers, the infrastructure and the society. If they all work well, the law enforcement in state administrative justice will also work well. Keywords: law enforcement, state administrative justice
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KEJAHATAN LINGKUNGAN HIDUP (SUATU KAJIAN KRIMINOLOGIS TERHADAP BERLAKUNYA UU LH)
Wacana Hukum
Vol 8
, No 2
(2012)
Abstract:Ecology is the first and the main sources for human necessity. Therefore, laws are made to ensure its sustainability. One of the efforts is to provide penalty for those who disobey. However, there still much disobedience. Keywords: law renewing and progressive law
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MENUJU HUKUM YANG PROGRESIF DI INDONESIA
Wacana Hukum
Vol 9
, No 1
(2012)
Abstract The formulating and the issuing of judicial outcome are frequently inviting polemic within the society. Conflicts, controversies, and dilemmas must be tackled in careful manner. Keywords: judicial reform, progressive regulation.
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