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BUILDING CUSTOMER EXPERIENCE AND SATISFACTION DURING THE COVID-19 PANDEMIC: IMPROVING PRODUCT QUALITY AND SERVICE QUALITY
Fokus Ekonomi : Jurnal Ilmiah Ekonomi
Vol 18
, No 1
(2023)
This study analyzes the driving factors for customer experience and satisfaction during the Covid-19 pandemic. This study uses 105 respondents who are customers of Promise Jiwa. The analysis used is PLS-SEM. The results of this study found that service quality and product quality were able to improve customer experience. Other results state that the more customers have a memorable experience, the more they will have an impact on increasing their satisfaction. This study proposes managerial impli...
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Identifikasi Escherichia Coli Pada Es Batu Yang Dijual Di Warung Makan Kelurahan Liliba Kupang
Jurnal Ventilator: Jurnal riset ilmu kesehatan dan Keperawatan
Vol 1
, No 2
(2023)
Ice cubes are a food product that is often consumed by the community. Ice cubes are usually mixed in drinks to add freshness. Ice cubes are made from drinking water frozen at 0°C, although low temperatures can inhibit the growth of microorganism cells, ice cubes still have the possibility of containing contaminant microorganisms. Ice cubes that can cause diarrhea are ice cubes that contain pathogenic bacteria, one of which is Escherichia coli. Therefore it is necessary to check the quality of ic...
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Edukasi Pemilahan Sampah sebagai Upaya Penanganan Masalah Sampah di SD Muhammadiyah Baitul Fallah Mojogedang
Rifiana Febriyanti
; Nur Vita Amelia Rahayu
; Wunimas Daya Pitaloka
; Asmirati Yakob
; Muhammad Samsuri
Buletin KKN Pendidikan
Vol 5
, No 1
(2023)
Sampah dapat menyebabkan berbagai permasalahan jika tidak dikelola secara tepat. Pengelolaan sampah yang tidak benar dapat menimbulkan masalah serius dalam kehidupan manusia. Oleh sebab itu perlu adanya pemilahan sampah secara tepat. Tujuan pengamatan ini yaitu mengedukasi peserta didik SD Muhammadiyah Baitul Fallah Mojogedang dalam pemilahan sampah organik dan anorganik, dan mengimplementasikan pembiasaan peserta didik SD Muhammadiyah Baitul Fallah Mojogedang dalam membuang sampah pada tempatny...
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A HUBUNGAN BEBAN KERJA DAN STRES KERJA DOSEN K3 DI JAWA TENGAH DIY: Hubungan Beban Kerja Dan Stres Kerja Dosen K3 di Jawa Tengah DIY
Jurnal Ilmu Kesehatan Masyarakat Berkala
Vol 5
, No 1
(2023)
Beban kerja adalah besaran pekerjaan yang harus dipikul oleh suatu jabatan/unit organisasi dan merupakan hasil kali antara volume kerja dan norma waktu. Stres kerja merupakan kondisi ketegangan yang berpengaruh terhadap emosi, jalan pikiran, dan kondisi fisik seseorang. Keselamatan dan Kesehatan Kerja merupakan kegiatan yang menjamin terciptanya kondisi kerja yang aman, terhindari atas gangguan fisik dan mental. Jenis penelitian ini adalah penelitian kuantitatif dengan metode korelasional. Popul...
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Meningkatkan Keunggulan Kompetitif dengan Memilih Strategi Tingkat Bisnis yang Tepat
Public Service And Governance Journal
Vol 4
, No 1
(2023)
Currently in an environment full of competition, the use of competitive advantage for companies must be very agile and adaptive. While it is often unable to establish a certain level of performance based on existing technology advancements, companies also frequently tap into new emerging technologies. How to address business appropriately as a way for companies to simultaneously exploit their current competitive advantages while exploring opportunities for the future. This achievement is based o...
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An Analysis of Reading Strategies Used by Teachers in Teaching Reading to Young Learners
Scripta : English Department Journal
Vol 10
, No 1
(2023)
The research was conducted to find out the reading strategies used by teachers in teaching reading to young learners, in this case, the fifth grade students at SDN 88 Palembang. This study used qualitative research and employed a case study as the research design. The participant in this study was one English teacher teaching at the fifth grade at SDN 88 Palembang. In collecting data, the researcher used interview and observations. The data obtained were analyzed using thematic analysis techniqu...
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Between Self-Efficacy and Speaking Anxiety: A Correlational Study in Non-English Department Students
Scripta : English Department Journal
Vol 10
, No 1
(2023)
Self-efficacy and speaking anxiety are viewed as influential factors in learning English for foreign language. In investigating these factors, the researchers are inspired to uncover the relationship between self-efficacy and speaking anxiety faced by non-English department students in STKIP Hamzar, North Lombok. Moreover, this study applied quantitative approach with correlational analysis. In conducting this researcher, 88 non-English department students were involved in this study. They were...
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Penerapan Digital Marketing Sebagai Sarana Promosi UMKM Legenda Photo di Kota Batam
Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN)
Vol 2
, No 1
(2023)
Perkembangan dunia fotografi dan dunia digital saat ini mengalami peningkatan yang pesat. Hal ini dilihat dari media-media digital yang semakin banyak digunakan oleh pengguna. Media digital digunakan oleh UMKM Legenda Photo untuk menjual serta memasarkan produk dan jasa yang mereka tawarkan kepada konsumen. Tujuannya adalah untuk membantu UMKM dalam pemanfaatan media digital untuk meningkatkan brand awareness pelanggan terhadap UMKM. Adapun hasil pengimplementasian strategi digital pada UMKM Leg...
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2 Sitasi
Kesalahan Penggunaan Kata-Baku Pada Salindia-Salindia Presentasi Mahasiswa Semester 3 UNINDRA
Maguna Eliastuti
; Tri Astuti
; Muhamad Andika Saputra
; Fadiya Lathifa Putri Arfianto
; Awalia Jumini
; Alfiani Damayanti
; Annisa Rizqiani
; Eva Flora Wani Purba
; Oktavianus Dore Paron
; Risa Amelia Putri
Jurnal Riset sosial humaniora, dan Pendidikan (Soshumdik)
Vol 2
, No 2
(2023)
This study-aims to obtain a-clear picture of information on errors in-the use of standard words in the presentation slides of Unindra's 3rd semester students. Suwito1 (1983: 3159) states that the standard language is one that must be used as a standard because it is seen as fulfilling the criteria of a number of good and correct languages. This shows that it is appropriate that the-use of standard-language in Indonesian society, especially for the scope of students is very important. Therefore,...
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Pengawasan Kualitas Inspektur Pada Keamanan Penerbangan Di Area Terminal Bandar Udara Internasional Sultan Hasanuddin Makassar
Populer: Jurnal Penelitian Mahasiswa
Vol 2
, No 2
(2023)
The Region V Airport Authority Office as UPT (Technical Implementation Unit) within the Ministry of Transportation is under the auspices and is responsible to the Minister of Transportation through the Director of Air Transportation. The function of the Region V Airport Authority is to supervise, control, and regulate aviation activities. This research aims to find out (1) How is the quality of the Inspector's supervision of flight security in the terminal area of Sultan Hasanuddin International...
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