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PERANAN FRONT OFFICE DEPARTMENT DALAM MENINGKATKAN KUALITAS PELAYANAN KEPADA TAMU DI HOTEL SALA VIEW SOLO
Mabha Jurnal
Vol 5
, No 2
(2024)
Tujuan penelitian ini untuk mendalami permasalahan yang dialami oleh Front Office Department dalam memberikan kualitas pelayanan di Hotel Sala View Solo, terutama saat tingkat hunian kamar tinggi. Permasalahan utama yang muncul adalah ketidakmampuan tempat parkir untuk menampung semua mobil tamu sehingga menyebabkan kemacetan yang berdampak pada kepuasan tamu dan keputusan kunjungan ulang. Peranan Front Office Department dalam meningkatkan kualitas pelayanan kepada tamu di Hotel Sala View Solo a...
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Pendampingan Kegiatan Membaca Siswa Kelas 1 MIS Miftahul Huda 2 Kota Palangka Raya Melalui Pengabdian Mahasiswa MBKM Asistensi Mengajar IAIN Palangka Raya
Karunia: Jurnal Hasil Pengabdian Masyarakat Indonesia
Vol 3
, No 4
(2024)
The MBKM Teaching Assistance Program provides practical teaching experience for students in educational units where through the teaching assistance program, students gain real skills and experience in managing the learning process, interacting with students, as well as other teaching experiences. As a form of service at MIS Miftahul Huda 2 Palangka Raya City, researchers carried out one of the work programs, namely assisting reading activities in class 1. The aim of this reading assistance activ...
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Building Trust Through Communication : Strengthening Auditor Competency in the Public Sector
Proceeding. of The International Conference on Business and Economics
Vol 2
, No 2
(2024)
This study examines the relationship between communication and auditor competency within Indonesia's public sector, focusing on its impact on audit quality and governance. The research addresses the challenges faced by public sector auditors, such as resource limitations and stakeholder expectations, which demand a balance between technical expertise and effective communication. The study was conducted in North Sumatra Province, involving 130 auditors affiliated with the Aparat Pengawasan Intern...
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Internal Audit Quality in the Public Sector vs Private Sector : Literature Analysis
Proceeding. of The International Conference on Business and Economics
Vol 2
, No 2
(2024)
This study analyzes the differences and similarities of internal audit quality in the public sector and private sector using a literature analysis approach. The main objective was to explore factors that affect audit quality, such as auditor independence, competence, transparency, and accountability. The results show that the public sector often faces challenges in maintaining auditor independence due to the influence of bureaucracy and politicization. However, the sector has advantages in trans...
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Pengaruh Brand Awareness dan Electronic Word Of Mouth Marketing Terhadap Repurchase Intention Melalui Costumer Satisfaction sebagai Variabel Intervening pada Fashion Erigo di Aplikasi Shopee (Studi Kasus pada Mahasiswa Fakultas Ekonomi dan Bisnis, Univers
Mohammad Fadel Astari
; Chalid Imran Musa
; Muhammad Ilham Wardana Haeruddin
; Muhammad Ichwan Musa
; Zainal Ruma
Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahan
Vol 3
, No 1
(2024)
This research aims to determine the influence of Brand Awareness and Electronic Word of Mouth Marketing on Repurchase Intention through Customer Satisfaction as an Intervening Variable in Erigo Fashion in the Shopee Application on Students of the Faculty of Economics and Business, Makassar State University. The data used in this research is primary data of 100 samples. This type of research is included in quantitative research. The population in this study were students from the Faculty of Econo...
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PENGARUH PENERIMAAN PAJAK DAERAH DAN PENERIMAAN RETRIBUSI DAERAH TERHADAP BELANJA DAERAH
Sholeman, Muhammad
; Yanti, Rizky Febri
; Waruwu, Aurelia Siska Yanti
; Manalu, Simon Patar Rizki
; Pakpahan, Sevalina
Dinamika Akuntansi Keuangan dan Perbankan
Vol 13
, No 2
(2024)
The purpose of this study was to determine the effect of local tax revenue and local retribution on local expenditure. The correlational method was used in this study. Multiple linear regression analysis was used as a data analysis technique in this study. Conclusions that can be drawn from this study: 1) local tax separately affects local expenditure; 2) local retribution separately does not affect local expenditure; 3) local tax and local retribution simultaneously affect local expenditure. To...
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Procedure for Issuing Cement Unloading Documents at PT. PBM Gelora Perkasa Belawan
Profit: Jurnal Manajemen, Bisnis dan Akuntansi
Vol 3
, No 4
(2024)
This paper was written to find out more clearly how the Cement Unloading Document Issuance Procedure is at PT. PBM Gelora Perkasa Belawan. The goal to be achieved is to find out how PBM carries out the cement unloading document issuance procedure at the Belawan Main Harbor Master's office. Before issuing the Cement Unloading document, PBM must make preparations before the ship arrives, namely PBM must prepare several documents. Then this research was carried out at PT. PBM Gelora Perkasa Belawan...
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PELATIHAN PERANGKAT LUNAK DESAIN KAPAL SEBAGAI INISIASI PENDIDIKAN MICROCREDENTIAL BAGI MASYARAKAT
Satoto, Sapto Wiratno
; Handayani, Rita
; Aisyi, Rahadatul
; Susmana, Haris
; Febrina, Laila
; Regie, Muhammad
; Putri, Dina Indriana
Abdi Masya
Vol 5
, No 2
(2024)
The high demand for drafters provides new opportunities in the world of education. Many prospective students who do not pass the educational entrance selection try to find a credible institution to accommodate the needs of a competency training institution. Batam State Polytechnic is trying to take a role by providing microcredential classes which have a skills certification output for its students. This program was tried by carrying out community service activities as a form of initiation of mi...
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PENGEMBANGAN USAHA KATERING MENUJU INDUSTRI MIKRO BERDAYA SAING TINGGI
Abdi Masya
Vol 5
, No 2
(2024)
The catering business is one of the businesses that is in great demand as a business opportunity. Bu Eny's catering was a food service business, especially snacks and packaged foods on a micro scale. This business was classified as a micro business because its annual sales have not reached IDR 300 million. Bu Eny Catering's biggest problem in serving consumers was the limited equipment to support the speed of the production process. Another problem was that marketing methods are still dominated...
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Kegiatan Pengabdian Masyarakat Berupa Penapisan Gula Darah dan Hba1C sebagai Penyebab Dermatoporosis pada Lanjut Usia
Tan, Sukmawati Tansil
; Gunaidi, Farell Christian
; Destra, Edwin
; Ramadhani, Kenzie Rafif
; Putra, Muhammad Dzakwan Dwi
; Sugiarto, Hans
Karunia: Jurnal Hasil Pengabdian Masyarakat Indonesia
Vol 3
, No 4
(2024)
Dermatoporosis is a chronic skin fragility syndrome common in the elderly, characterized by thinning of the skin that increases the risk of injury, bruising, and delayed wound healing. Chronic hyperglycemia and poor glycemic control have been reported to be associated with an increased risk of dermatoporosis. This community service activity aims to screen blood sugar levels, HbA1c, and dermatoporosis and educate the elderly using the Plan-Do-Check-Act (PDCA) method at Panti Bina Bhakti, South Ta...
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