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PENGARUH TANGIBLE, RELIABILITY, RESPONSIVENES, ASSURANCE DAN EMPHATY TERHADAP KEPUASAN KONSUMEN (Survei Konsumen Rumah di CV Satria Graha Gedongan, Colomadu, Karanganyar)
Triastity, Rahayu -
; Triyaningsih, Sri Lestari
Jurnal Ekonomi dan Kewirausahaan
Vol 13
, No 2
(2013)
ABSTRACT Target of this research is (1) to Significant Influence Tangible, Reliability, Responsiveness, Assurance and Emphaty to Customer Satisfaction (2) to analysis factor which having an effect on dominant to Costumer Satisfaction. Result of research show (1) Examination of hypothesis by partial (test t). Shal be as followe: Tangible Variable Reliability, Responsiveness, Assurance and Emphaty have an effect significant to consumer satisfaction, (2) Examination of hypothesis accuracy of model...
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PENGARUH KECERDASAN EMOSIONAL DAN KOMITMEN ORGANISASI TERHADAP KINERJA DENGAN MOTIVASI KERJA SEBAGAI VARIABEL MODERASI
Ariyanto, Dwi -
; Triastity, Rahayu -
Jurnal Manajemen Sumber Daya Manusia
Vol 5
, No 2
(2013)
ABSTRACT This study aims to (1) analyze the significance of the influence of emotional intelligence on the performance of nurses, (2) analyzing the significance of the influence of organizational commitment on the performance of nurses, (3) analyzing the significance of the influence of work motivation on the performance of nurses, (4) analyze the performance of emotional intelligence nurse moderated motivation, (5) analyze the performance of the organization's commitment to nurses who work moti...
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STUDI MENGENAI KEPUASAN PELANGGAN DALAM MENGGUNAKAN JASA PERBANKAN DI SURAKARTA
Triastity, Rahayu -
Jurnal Manajemen Sumber Daya Manusia
Vol 3
, No 1
(2012)
ABSTRACT Target of this research is (1) to know significant influence product, service, facility, security, and location to costumer satisfaction Banking Service. (2) to know factor which having an effect on dominant to costumer satisfaction Banking Service. This research type is quantitative, that is in research which aim to obtain get verification from a hypothesis, by using predicted parameter test (test t). to test question instrument used by validity test and reliability test, while classic...
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GREEN MANAGEMENT SEBAGAI PELAKSANAAN ETIKA BISNIS UPAYA KELANGSUNGAN HIDUP PERUSAHAAN JANGKA PANJANG
Triastity, Rahayu -
Jurnal Ekonomi dan Kewirausahaan
Vol 11
, No 2
(2012)
ABSTRACT New challenges in global competition is how companies can survive and thrive based on economic logic that links the environment, production resources, innovation and competitive advantage. This article discusses the activities of the company based on ethics, especially those related to environmental ethics through Green Management approach. The importance and necessity of the world Indonesia business role in Saving the environment is time to begin. It's no longer just rhetoric, but it s...
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