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PENGARUH SERVICE QUALITY TERHADAP CUSTOMER LOYALTY DENGAN CUSTOMER SATISFACTION DAN AIRLINE IMAGE SEBAGAI PEMEDIASI (Survei pada Pengguna Jasa Maskapai Penerbangan Garuda Indonesia Airline di Kota Surakarta dan DIY)
Jurnal Manajemen Sumber Daya Manusia
Vol 10
, No 2
(2017)
This research aims to analyses (1) significance of the effect service
quality on customer satisfaction (2) significance of the effect service quality
on the airline image (3) significance of the effect service quality on customer
loyalty (4) significance of the effect customer satisfaction on customer loyalty
(5) significant of the effect airline image on customer loyalty (6) the effect of
service quality on customer loyalty mediated by customer satisfaction (7) the
effect of service quality on...
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ANALISIS PENGARUH LINGKUNGAN KERJA DAN DISIPLIN TERHADAP KINERJA DENGAN MOTIVASI SEBAGAI VARIABEL MODERATING (Survei pada Tenaga Kependidikan Universitas Slamet Riyadi Surakarta)
Jurnal Manajemen Sumber Daya Manusia
Vol 10
, No 2
(2017)
Survey research conducted at the University of Slamet Riyadi Surakarta(UNISRI), aims to identify and analyze the significance of the influence of theworking environment, discipline, motivation on the performance of educationpersonnel University of Slamet Riyadi Surakarta (UNISRI), with motivationas a moderating variable. The samples using proportional random sampling,the number of samples are 82 educators. Methods of observation and datacollection using questionnaires that have been tested for v...
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UPAYA MENINGKATKAN KEMAMPUAN KERJASAMA MELALUI METODE PROYEK PADA ANAK
JURNAL AUDI: Jurnal Ilmiah Kajian Ilmu Anak dan Media Informasi PAUD
Vol 1
, No 2
(2017)
Penelitian ini bertujuan untuk meningkatkan kemampuan kerjasama melalui metode proyek pada anak kelompok B di TK Sambirejo Jumantono tahun pelajaran 2015/2016. Jenis Penelitian ini adalah Penelitian Tindakan Kelas. Subjek peneliti ini adalah anak kelompok B TK Sambirejo I Jumantono berjumlah 20 anak. Penelitian ini bersifat kolaboratif antara peneliti, guru kelas dan kepala sekolah. Data yang dikumpulkan berupa kemampuan kerjasama anak dan proses penerapan metode proyek dalam pembelajaran. Pengu...
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STUDI KELAYAKAN USAHA MAKANAN TRADISONAL PADA KOMUNITAS PASAR PAWON DI BARON –LAWEYAN KOTA SURAKARTA
Exsplorasi: Jurnal Ilmu Sosial dan Humaniora
Vol 29
, No 1
(2017)
Pasar Pawon merupakan suatu tempat dimana komunitas penyedia makanan tradisonal berkumpul dan berinteraksi. Pasar ini telah berdiri sejak 20 tahun dan berlokasi di desa Baro Gede, Laweyan, Surakarta. UKM yang tergabung di Pasar Pawon meliputi komunitas tetap yaitu UKM Pawon dan UKM Pondok Boro. Dilatarbelakangi potensi pasar ini maka tujuan penelitian ini yaitu mengetahui studi kelayakan usaha yang sudah dilakukan di Pasar Pawon sehingga nantinya dapat digunakan untuk menyusun strategi operasion...
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PENGARUH UKURAN PERUSAHAAN DAN KOMITE AUDIT TERHADAP MANAJEMEN LABA PADA PERUSAHAAN MANUFAKTUR SEKTOR INDUSTRI BARANG KONSUMSI YANG TERDAFTAR DI BURSA EFEK INDONESIA TAHUN 2012 – 2014
Jurnal Akutansi dan Sistem Teknologi Informasi
Vol 12
, No 3
(2017)
The purpose of this research was: 1) analyzes the significance of the influence of the size of the company management against earnings on manufactured companies consumer goods industry listed on The Indonesia Stock Exchange. 2) analyzes the significance of the audit committeeof the company management against earnings on manufactured companies consumer goods industry listed of The Indonesia Stock Exchange. Research methods method using case studies. The data type of the data being used is qualita...
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ANALISIS EFEKTIVITAS DAN KONTRIBUSI PAJAK HOTEL TERHADAP PENDAPATAN ASLI DAERAH KOTA SURAKARTA TAHUN 2010 – 2014
Jurnal Akutansi dan Sistem Teknologi Informasi
Vol 12
, No 3
(2017)
Hotel Tax in Surakarta Mayor Regulation No. 33 by 2013 on Guidelines Implementation article 7 Hotel Tax that is defined by 10%. The purpose of this research is to know the tax realization hotel which can be charged by the Government is effective in accordance with the target set by the local government as well as knowing the magnitude of the contribution of tax revenues towards the hotel tax revenue area and PAD the city of Surakarta. Data analysis techniques used are: (1) the ratio of effective...
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PENGARUH SOSIALISASI DAN PEMAHAMAN KEBIJAKAN SUNSET POLICY TERHADAP KEMAUAN MEMBAYAR PAJAK (Studi Kasus Pada Wajib Pajak Badan di KPP Pratama Surakarta)
Jurnal Akutansi dan Sistem Teknologi Informasi
Vol 12
, No 4
(2017)
The objectives of the study are to analyze the influence of (1) the dissemination of Sunset Policy toward the willingness of paying tax; (2) the comprehension of tax payers toward Sunset policy on the willingness of paying tax. The population involved in the study is the tax payers of the institution implementing Sunset Policy which there are 150 tax payers. The sampling technique used in the study was Accidental Sampling. It is a technique which the samples used are accidentally met with the re...
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ANALISIS PENGARUH MODAL SENDIRI, MODAL PINJAMAN, VOLUME USAHA, DAN JUMLAH ANGGOTA TERHADAP SISA HASIL USAHA PADA KOPERASI SOPIR TRANSPORTASI SOLO
Jurnal Akutansi dan Sistem Teknologi Informasi
Vol 12
, No 4
(2017)
The purpose of this study was to determine the significance of the influence of their own capital, loan capital, the business volume and the number of members simultaneously on operating results in the Cooperative Transport driver Solo (Solo Kosti) Year 2005 - 2015. The research method using the case study method, the type of data used quantitative and qualitative data, the data source used secondary data. Data collection methods used documentation. Data analysis techniques used classical assump...
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PENGARUH PENGUNGKAPAN CORPORATE SOCIAL RESPONSIBILITY TERHADAP REAKSI PASAR
Dinamika Akuntansi Keuangan dan Perbankan
Vol 4
, No 2
(2016)
The objective of this research is to examine the effect of Corporate Social Responsibility (CSR) disclosure toward market reaction. CSR disclosure is measured by comparing the corporation CSR disclosure with the GRI standart. Market reaction is measured by abnormal return and unexpected trading volume. The sample of this research consist of 118 manufacture companies listed on the Indonesia Stock Exchange (BEI) in 2013. Multiple regressions were used to analyze the data. Based on the research, th...
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ANALISIS FORECASTING (PERAMALAN) PRODUK KERIPIK PISANG KEMASAN BUNGKUS (STUDI KASUS : HOME INDUSTRY-KERIPIK PISANG SURAKARTA)
Gaung Informatika
Vol 9
, No 3
(2016)
Forecasting is a method for estimating a value in the future by using past data. This research was conducted at the Home Industry Arwana Food. In this study, theauthor discusses the forecasting analysis of sales of banana chips products for packaging types. Forecasting is done using three methods, namely the Moving Averagemethod, the Exponential Smoothing with Trend method and the Trend analysis method by comparing the smallest error rate, the chosen forecasting method is the Tren...
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