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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN, DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
This study aims to analyze (1) the effect of service quality on customersatisfaction; (2) The impact of service quality on customer loyalty; (3) the effect ofcustomer satisfaction on customer loyalty; (4) the effect of service quality and customerloyalty mediated by customer satisfaction. The study population was all subscribersCopy, Stationery and Toll EN Mandiri Alastuwo Kebakkramat with a sample of 100respondents. Data collection technique used questionnaire through the stages of testingthe v...
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PENGARUH HARGA, LOYALITAS MEREK, KEPERCAYAAN DAN PROMOSI TERHADAP KEPUTUSAN PERPINDAHAN MEREK PADA KONSUMEN KARTU SELULER TELKOMSEL
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
The development of cellular operators in Indonesia over the last three years(2013-2015) has developed very well. Cellular operator in Indonesia is currentlydominated by three operators, namely Telkomsel, XL Axiata and Indosat. Given theincreasingly intense competition in the pace of today's business world as well as themarket conditions are more uncertain and may change at any time, on the other handconsumers remain free to make his choice will be a brand. Telkomsel as the marketleader telecommu...
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PENGARUH PERUBAHAN ORGANISASI DAN BUDAYA ORGANISASI TERHADAP KINERJA PEGAWAI DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MODERASI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
PT Bank Tabungan Negara (Persero) Tbk is now one of the State OwnedEnterprises (SOEs) that have been listed on the Stock Exchange in Indonesia arerequired to carry out organizational changes in order to improve organizationalperformance. The purpose of this study was to analyze the significance of the effect oforganizational change, organizational culture and job satisfaction to employeeperformance. Analyze the effect of organizational change and organizational culture onemployee performance mod...
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2 Sitasi
PENGARUH BUDAYA ORGANISASI DAN GAYA KEPEMIMPINAN TERHADAP KINERJA KARYAWAN DENGAN MOTIVASI KERJA SEBAGAI VARIABEL MODERASI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
The purpose of this study was to analyze: the effect of organizational culture,leadership style and work motivation on employee performance and to analyze theinfluence of organizational culture and leadership style on employee performance aremoderated by the work motivation. This study is a survey on employees PDAMSurakarta. The research sample as many as 67 people with a proportional randomsampling technique. Data collection technique used questionnaire and literature. Datawere analyzed used mu...
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7 Sitasi
PENGARUH MOTIVASI, CITRA LEMBAGA, KELUARGA, DAN KELOMPOK REFERENSI TERHADAP KEPUTUSAN KONSUMEN DALAM PEMILIHAN JASA KURSUS
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
The purpose of this study was to analyze the significance of the effect ofmotivation, the image of the institution, families and groups of reference to consumerdecisions. This study is a survey. The study population is students LPK FujiyamaGakkoo in Surakarta totaling 120 people. The research sample of 60 people with simplerandom sampling technique. Data collection technique used questionnaire, observationand documentation. Data were analyzed used multiple linear regression, t-test, F andcoeffic...
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PENGARUH KUALITAS MAKANAN, PELAYANAN, HARGA DAN SUASANA RESTORAN TERHADAP KEPUTUSAN PEMBELIAN
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
The purpose of this study was to know the effect of quality of food, service, priceand store atmosphere on consumer purchasing decisions This study is a survey. The typeof data used quantitative and qualitative data. The data source used primary datasources and secondary data. The study population is consumer Vien's Selat Segar danSop Solo. The research sample of 100 people with accidental sampling technique. Datacollection technique used questionnaire, observation and literature. Data were anal...
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PENGARUH KERAGAMAN MENU, KEPERCAYAAN DAN NILAI PELANGGAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 2
(2017)
This study aimed to analyze the effect of the diversity of the menu, trust andcustomer value on customer satisfaction and loyalty, and satisfaction mediates the effectof the diversity of the menu, trust and customer value on customer loyalty. This studyuses primary and secondary data. The sampling technique used purposive sampling.Data were analyzed using analysis of Structural Equation Modeling (SEM) wiht IMBsoftware SPSS Amos 20. The results of the analysis obtained significant influence thedi...
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PENGARUH CASH RATIO, RETURN ON ASSETS, GROWTH, DEBT TO EQUITY RATIO, FIRM SIZE, DAN KEPEMILIKAN INSTITUSIONAL TERHADAP DIVIDEND PAYOUT RATIO
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 2
(2017)
Investors investing aims to earn income (dividend yield) and the differencebetween the selling price of stock over its purchase price (capital gain). Investors asshareholders expect to get large dividends, or at least relatively stable from year to year.The problem in this study is whether there is a significant influence cash ratio, ROA,growth, debt to equity ratio, firm size and the institutional ownership of the dependentvariable is the dividend payout ratio at manufacturing companies in the...
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PENGARUH KOMITMEN ORGANISASI DAN KOMPENSASI TERHADAP KINERJA KARYAWAN DENGAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR SEBAGAI VARIABEL INTERVENING (Survei Pada Karyawan Bagian Produksi PT Ventura Cahaya Mitra Sukoharjo)
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 2
(2017)
PT Ventura Cahaya Mitra Sukoharjo as a manufacturing company in running itsoperations trying to improve employee performance. Factors affecting the performanceof employees is the organization's commitment, compensation, and organizationalcitizenship behavior. The research objective is: to analyze the significance of theinfluence of organizational commitment and compensation to organizational citizenshipbehavior. Analyze the significance of the influence of organizational commitment,compensation...
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PENGARUH KOMPETENSI SUMBER DAYA MANUSIA, MOTIVASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 2
(2017)
The purpose of this study was to analyze the effect of the competence of humanresources, motivation and work environment on employees performance. This study is asurvey on employees PT Sakura Garment Surakarta. Samples as many as 68 employeesby proportional cluster random sampling technique. Data collection technique usedquistionnaire and literature. Data were analyzed used multiple linear regression. Theresults showed that the competence of human resources have a significant effect onemployee p...
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