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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS KONSUMEN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL MODERASI (Studi pada Konsumen CS Kopi Tubruk Surakarta)
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 2
(2016)
This study aims to analyze (1) the effect of service quality on customer loyalty CS Kopi Tubruk Surakarta. (2) the effect of customer satisfaction on consumer loyalty CS Kopi Tubruk Surakarta. (3) the effect of service quality on customer loyalty with customer satisfaction as a moderating variable. The study population was the whole kosumen CS Kopi Tubruk Surakarta with a sample of 115 respondents. Data collection techniques using questionnaires through the stages of testing the validity and rel...
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PENGARUH KUALITAS PRODUK, KUALITAS PELAYANAN DAN PROMOSI TERHADAP LOYALITAS KONSUMEN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL MODERASI (Studi Pada Konsumen Larissa Aesthetic Center Solo)
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 2
(2016)
The purpose of this research was: 1) to analyze the significance of the influence of the quality of products against customer satisfaction. 2) to analyze the significance of the influence of the quality of service of consumer satisfaction. 3) to analyze the significance of the influence of promotions against consumer satisfaction. 4) to analyze the significance of the influence of consumer satisfaction consumer loyalty against. 5) to analyse the influence of the quality of products consumer loya...
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PENGARUH MOTIVASI KERJA, LINGKUNGAN KERJA, DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI DINAS PARIWISATA KABUPATEN TIMOR TENGAH SELATAN
Jurnal Manajemen Sumber Daya Manusia
Vol 10
, No 1
(2016)
Performance is the result of the quality and quantity of work accomplished by an employee in carrying out their duties in accordance with the responsibilities given to the employees. Some important factors to improve performance is work motivation, work environment and work Discipline. The purpose of this study to determine the effect of work motivation, work environment and work Discipline on Employee Performance Office of Timor Tengah Selatan regency tourism. The population in this study were...
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PENGARUH GAYA KEPEMIMPINAN, MOTIVASI KERJA, DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI KANTOR POS BOYOLALI
Jurnal Manajemen Sumber Daya Manusia
Vol 10
, No 1
(2016)
The results showed (1) style of leadership, not significant effect on the post office employee performance Boyolali, the first hypothesis is not proven true. (2) Motivation significant effect on the post office employee performance Boyolali. Thus the second hypothesis is accepted or proven true. (3) Discipline work not significant effect on the post office employee performance Boyolali, the third hypothesis is not proven true. (4) The effect of a significant style of leadership, motivation and d...
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ANALISIS METODE ECONOMIC VALUE ADDED DAN MARKET VALUE ADDED SEBAGAI PENGUKUR KINERJA KEUANGAN PERUSAHAAN
Jurnal Akutansi dan Sistem Teknologi Informasi
Vol 12
(2016)
The purpose of this study was to determine the financial performance of companies by using Economic Value Added and Market Value Added. This study uses a case study on PT Bumi Serpong Damai and its subsidiaries listed in BEI period of 2011-2014. This type of research is descriptive analysis method Economic Value Added and Market Value Added. The data used is secondary data. This research object is PT Bumi Serpong Damai and its subsidiaries listed on the Stock Exchange.The result of this research...
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PENGARUH PERSEPSI PENGETAHUAN PERATURAN PAJAK, SISTEM PERPAJAKAN, KESADARAN MEMBAYAR PAJAK DAN KONDISI KEUANGAN TERHADAP KEMAUAN MEMBAYAR PAJAK PENGHASILAN PADA WAJIB PAJAK
Jurnal Akutansi dan Sistem Teknologi Informasi
Vol 12
, No 2
(2016)
Purpose of this research to knows the effect of knowledge and understanding of taxpayers, perception of the taxation system, pay taxes awareness, financial condition on willingness to pay. This study is a survey of taxpayers with free work include lawyers, doctors, notaries and entrepreneurs in the district of Sragen Karangmalang which number as many as 264 taxpayers. A sample of 66 taxpayers. The data source used primary data and secondary data. Data collection techniques used questionnaires an...
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HUBUNGAN EFIKASI DIRI DENGAN KECEMASAN TERHADAP MATA PELAJARAN BAHASA MANDARIN DI SMK SAHID SURAKARTA
Jurnal Talenta Psikologi
Vol 5
, No 2
(2016)
Kecemasan dalam belajar bahasa Mandarin terjadi karena rendahnya efikasi diri yang dimiliki siswa. Efikasi diri berpengaruh terhadap munculnya stres dan kecemasan yang dialami oleh individu. Semakin tinggi efikasi diri seseorang, semakin tinggi pula rasa percaya diri yang dimilikinya sehingga mampu untuk mengurangi kecmasan. Tujuan dari penelitian ini adalah untuk mengetahui hubungan antara kecemasan dengan efikasi diri dalam belajar bahasa Mandarin. Subjek dalam penelitian i...
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UPAYA PENINGKATAN KAPASITAS PRODUKSI DAN PENGUATAN USAHA OPAK SILI MELALUI PERANCANGAN ALAT PENGHALUS SINGKONG DAN PERBAIKAN PENGEMASAN
Majalah Ilmiah Momentum
Vol 12
, No 1
(2016)
Dusun Sili merupakan salah satu sentra usaha produksi opak yang terletak di Desa Candisari Kecamatan Mranggen Kabupaten Demak. Usaha ini merupakan usaha kecil yang dilakukan oleh banyak warga dusun secara perorangan. Opak merupakan makanan ringan sejenis kerupuk yang berbahan baku singkong. Proses produksi opak sili sampai saat ini masih terkendala pada proses produksi yang cukup lama serta minimnya pangsa pasar yang dapat ditembus oleh mitra. Proses produksi yang dilakukan selama ini memerlukan...
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MANAJEMEN BANDWIDTH DENGAN SIMPLE QUEUE DAN QUEUE TREE DI LABORATORIUM KOMPUTER UNIVERSITAS SAHID SURAKARTA
Gaung Informatika
Vol 9
, No 2
(2016)
In 2016, Sahid Surakarta University uses internet access with bandwidth capacity of 15 Mbps, it is obtained from the internet service provider (ISP) and uses Mikrotik Router as a server. Through bandwidth capacity increasing, the allocation for computer laboratory also increased to 2 Mbps so it needs proper bandwidth management that the distribution of bandwidth separates all the computers at the computer laboratory equally. The methods of t...
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RANCANG BANGUN WEBSITE PROGRAM STUDI DESAIN INTERIOR UNIVERSITAS SAHID SURAKARTA
Gaung Informatika
Vol 9
, No 2
(2016)
Interior Design Study Program is one of the study program which is owned by private colleges Sahid University of Surakarta, which is located at Jln. Adi Sucipto No. 154, Surakarta Jajar Information owned by the Interior Design still shaped is a Company Profile. The information displayed is still very limited. Thus, the Interior Design Program at the University of Surakarta Sahid need a website to provide informations about courses. This study focuses o...
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