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Persepsi Harga Dan Kualitas Layanan Terhadap Kepuasan Pelanggan BRT Trans Jateng Semarang–Grobogan
Vendana Argananda Wibowo
; Ninik Dwi Atmini
; Heru Yulianto
Wawasan : Jurnal Ilmu Manajemenx, Ekonomi dan Kewirausahan
Vol 3
, No 1
(2024)
The purpose of this study: (1) To test and analyze the effect of price perceptions on customer satisfaction of BRT Trans Jateng. (2) Testing and analyzing service quality on BRT Trans Jateng customer satisfaction. The subjects of this study were Trans Jateng BRT (Bus Rapid Transit) consumers in 2023. This study used a quantitative approach with data collection methods using a questionnaire. The population in this study is unknown. This study used a random sampling method with a sample of 100 res...
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PENGARUH GAYA KEPEMIMPINAN DAN BUDAYA ORGANISASI TERHADAP KINERJA KARYAWAN DI PATRA SEMARANG HOTEL & CONVENTION
Mudrik Mudrik
; Andhi supriyadi
; Dyah Palupiningtyas
; Heru Yulianto
; Krisna Tri Argo
EBISNIS : JURNAL ILMIAH EKONOMI DAN BISNIS
Vol 13
, No 2
(2020)
This research was conducted at Patra Semarang Hotel & Convention which aims to analyze and explain the influence of leadership style and organizational culture on employee performance, and to find out which variables are most influential on tourist satisfaction.This research uses quantitative methods with 55 respondents. The validity and reliability test techniques, multiple regression analysis, hypothesis testing through the f test, t test, coefficient of determination and beta coefficient....
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Kepuasan Wisatawan : Tinjauan Terhadap Atraksi, Aktivitas, Amenitas dan Aksesibilitas Di Taman Nusa Bali
Dyah Palupiningtyas
; Heru Yulianto
EBISNIS : JURNAL ILMIAH EKONOMI DAN BISNIS
Vol 11
, No 2
(2018)
This study aims to analyze and explain the influence of Attractions, Activities, Amenities, and Accessibility (4A) on tourist satisfaction at Taman Nusa Bali which is experiencing unfavorable conditions including a decrease in the level of tourist visits every year, besides that there are several conditions of tourism components that need to be improved. The sample used in the study was 100 respondents. The research data was processed by quantitative statistical analysis using multiple regressio...
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