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KUALITAS PELAYANAN UNIT PELAKSANA TEKNIS PERPUSTAKAAN PUSAT UNIVERSITAS SLAMET RIYADI SURAKARTA
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 32
(2017)
This research has qualitative descriptive nature to describe how service quality in the TechnicalImplementation of Central Library in Slamet Riyadi University. Use the interactive analysis. Theresults showed that service users rate thatb the quality of service of Central Library in SlametRiyadi University through several aspects include confidence, reliability, responsiveness,concern, and intangibles.Key words: quality, service, library
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ANALISIS FRAMING PEMBERITAAN AHOK SEBAGAI CALON GUBERNUR DKI JAKARTA DI HARIAN KOMPAS (Edisi September 2016)
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 32
(2017)
This research aimed to analyze the news framing Ahok as Jakarta governor candidate inKompas. This study uses qualitative research methods to the analysis of framing. Sources of dataobtained from the text of the news about Ahok as a candidate for Governor of DKI in Kompas editionSeptember 2016. Data were analyzed using analysis of framing a model Pan and Kosicki consisting ofsyntax, script, thematic, and tetoris. The results showed that: (1) Kompas framing at Ahok as a candidatefor governor who i...
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PERAN KEPALA SEKOLAH DALAM MENINGKATKAN KINERJA GURU DI SMA MUHAMMADIYAH SURAKARTA
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 32
(2017)
This research aims to find out the role of principals in improving teacher’s performance at SMAMuhammadiyah Surakarta 2. The method used in this research uses qualitative descriptive.Data collection techniques in research were observation, interviews, and documentation.Researchers using theory of Mulyasa (2009) with 7 indicators. From the results of the analysis itcan be concluded that the principal already did its role properly and effectively. But there wereseveral obstacles, namely the lack...
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EFEKTIVITAS PELAYANAN SURAT KETERANGAN CATATAN KEPOLISIAN (SKCK) DI POLRESTA SURAKARTA
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 32
(2017)
This research was conducted to describing the service effectiveness of police clearancecertificate or SKCK at Sat Intelkam in Polresta Surakarta. The techniques used in this researchnamely, interview, observation, documentation. The informant is determined using a purposivesampling technique by choosing which is considered to know the problems in this research andaccidental sampling to select anyone that found while taking service of SKCK. As of indicatorsused to assesss the effectiveness of the...
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PENGARUH PERSEPSI PRODUK DAN AKTIVITAS KOMUNIKASI WORD OF MOUTH TERHADAP KEPUTUSAN PENGGUNAAN PRODUK XIAOMI PADA MAHASISWA ILMU KOMUNIKASI REGULER FISIP UNIVERSITAS SEBELAS MARET SURAKARTA
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 32
(2017)
Xiaomi is one of the products vendor smartphone from china was rising celebrity. The use ofsmartphone Xiaomi start much demanded by marked by the phenomenon smartphone otherbrands switch to smartphone brand Xiaomi likely caused by persuasive communication word ofmouth and perception users of that product. With the owned smartphone Xiaomi able to attractconsumers. This research aims to prove a positive influence products perception andcommunications activity of ‘word of mouth’ against the dec...
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IMPLEMENTASI KEBIJAKAN PROGRAM PEMBANGUNAN SARANA DAN PRASARANA PERAWATAN PARA PENYANDANG CACAT DAN TRAUMA DI KOTA SURAKARTA (Studi Kasus Di Dinas Sosial Tenaga Kerja Dan Transmigrasi Kota Surakarta)
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 32
(2017)
The standard and target group of the program was good because it is given to peoplewith disabilities who are poor and still productive, this program has not been able to meetthroughout the disability who need help it is evident that from 273 disabled people only 125people with disabilities who helped by this programs. Human resources were well and effectivebecause it includes all stakeholders, from the city bureaucrat to the lowest bureaucratic orderi.e. village. Budgetary resources have not bee...
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CORPORATE IDENTITY OF SHARIA HOTEL Studi Kasus: Implementation of Corporate Identity Hotel Aziza in Solo
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 2
, No 32
(2017)
This study aimed to describe and analyze the extent to which corporate idnetity of Aziza Hotelas a Sharia Hotel. The results of this study indicate that corporate identity is carried out byAziza Hotel includes the symbol of the company such as the name of company, logo, uniforms,colors and designs of buildings; behavior and also communications did. In its application,about the symbol, Aziza Hotel choose Islamic names, using a specific color choice. Aboutbehavior, Aziza Hotel emphasis on islamic...
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STRATEGI INTERNATIONAL CONFERENCES OF ISLAMIC SCHOLARS (ICIS) IV DALAM MENGHADAPI GERAKAN TRANSNASIONAL ISLAM DI INDONESIA
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 2
, No 32
(2017)
The issues of nir-military security are increasingly become world's attention post 9/11. Thecrime of human rights abuse, faith-based attacks and terrorism is throughout the country.Indonesia seeks to shape perception of international public with the theme of moderate Islamin deradicalization program facing Transnational Islamic Movement and Organizations inIndonesia. On the other hands, endeavouring the issues is not only undertaken by the state.This study attempts to explain the strategies of t...
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KUALITAS PELAYANAN KESEHATAN RAWAT INAP DI PUSKESMAS BANYUANYAR SURAKARTA Studi Kasus Pasien Miskin Pengguna Badan Penyelenggara Jaminan Sosial
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 2
, No 32
(2017)
This research aims to analyze the quality of inpatient health services at Clinics Banyuanyar CitySurakarata. The theory used in the study, namely the theory put forth by Lupiyoadi. The theoryis used as a determinant of the quality of health care in health centers stay rawap Banyuanyaralready good or not. Indicators to measure the level of success in providing services is locatedon five dimensions of service quality that is the physical ketampakan, reliability, responsiveness,assurance, and empat...
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KUALITAS PELAYANAN PEMBUATAN KARTU TANDA PENDUDUK ELEKTRONIK DI KECAMATAN COLOMADU KABUPATEN KARANGANYAR
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 2
, No 32
(2017)
This research aims to know the quality of service of making Electronic Population Sign Cards(KTP-el) in the Colomadu subdistrict of Karanganyar Regency refers to a decision of theMinister of State for Administrative Reform (PAN) number: 64/KEP/URM.PAN/7/2003 aboutthe guidelines of the Organization of the public service. The research results of each quality ofservice indicators are: the procedure of service (-8.7) in the category of content, the terms ofservice (-8.7) in kaegori is SATISFIED, the...
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