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Analisis Variabel Harga dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Jasa Pengiriman Barang di PT. Eka Multi Logistik
M. Azhar Shauqy
; Abdul Rahman
; Arif Fuddin Usman
; Andi Herlina
; Rifkah Fitriah
Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim
Vol 3
, No 2
(2024)
PT.Eka Multi Logistik is a land and sea transportation management (JPT) service company that has been involved in the field of goods transportation for Export, Import and Local since 2018, located on Jl. Kalimantan NO.65/67 Makassar City, South Sulawesi Consumer or customer satisfaction can be influenced by various factors that are closely related, including price and service quality. The aim of this research is to see whether there is an influence between the independent variables (price and qu...
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Strategi Peningkatan Keselamatan dan Kesehatan Kerja pada Kepanduan di Pelabuhan Semayang PT. Pelindo Balikpapan
Andi Ningrat
; Mutmainna Mutmainna
; Rusnaedi Rusnaedi
; Arif Fuddin Usman
; Muslihati Muslihati
Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim
Vol 3
, No 2
(2024)
This research delves into strategies aimed at enhancing occupational safety and health practices within pilotage operations at Semayang Port, operated by PT. Pelindo Balikpapan. Given the inherently high-risk nature of port activities, particularly pilotage, ensuring the safety and well-being of workers is paramount. This research is motivated by the imperative to curtail workplace incidents and bolster operational efficiency through the implementation of robust strategies. A SWOT analysis was e...
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Faktor Penyebab Keterlambatan Perpanjangan Sertifikat Keselamatan Kapal Tugboat Pada KSOP Kelas I Balikpapan
Nur Hapipah
; Muhammad Azhar Shauqy
; Rahman Raising
; Arif Fuddin Usman
; Febrian James
Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim
Vol 3
, No 1
(2024)
This research uses a qualitative method with a descriptive approach and data presentation in the form of Fish Bone diagrams with observation, documentation, and interview methods. The results of this study show that there are problems that occur in the process of extending the safety certificate of tugboats at KSOP Class I Balikpapan, namely in the lack of accuracy, less efficient, and less optimal in the process of extending the safety certificate of tugboats, in the results of the inspection r...
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Efektivitas Penggunaan Inaportnet Dalam Pelayanan Kapal Di PT. Pelayaran Nasional Indonesia (PELNI) Cabang Makassar
Muhammad Azhar Shauqy
; Steven Rendy Kojansouw
; Arif Fuddin Usman
; Mutmainnah Mutmainnah
; Yusri Yusri
Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim
Vol 2
, No 3
(2023)
The Inaportnet system is an internet-based single service information system with the aim of integrating standard port information systems in ship services from all relevant agencies or stakeholders in the port environment. The purpose of this portal development is to accelerate port clearance. The research was conducted at PT. The Indonesian National Shipping (PELNI) Makassar Branch for 1 month from November 2021 to December 2021. The source of the data obtained is qualitative data, namely the...
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Analisis Kinerja Layanan Bongkar Muat General Cargo Di Pelabuhan Cappa Ujung Parepare
Arif Fuddin Usman
; Andi Ibrahim
; Sudarman Sudarman
; Muh Azhar Shauqy
; Muslihati Muslihati
Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim
Vol 2
, No 2
(2023)
The purpose of this research is to (1) determine the percentage of loading and unloading productivity at the Port of Cappa Ujung Parepare (2) to find out the criteria that have good performance in loading and unloading services at the Port of Cappa Ujung Parepare (3) to find out the criteria that are considered according to the interests of users Loading and unloading services at Cappa Ujung Parepare Port. The population in this study was 120 people, which is the number of respondents in this st...
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