đ
30 April 2025
DOI: 10.33061/rsfu.v8i2.10043
Analisis Tingkat Kualitas Pelayanan Pengguna KRL (Kereta Rel Listrik)
Research Fair Unisri
Universitas Slamet Riyadi
đ Abstract
Jabodetabek Commuter Line KRL is a public transportation that is now widely used by thegeneral public. The purpose of this study was to analyze the service quality and customer satisfaction of Jabodetabek KRl in the eyes of its users. This study uses the literacy study method in whichresearch uses journals available in electronic media. The results of this study show that the service quality of the Jabodetabek KRl has been satisfactory for its users. However, there are still someaspects that need to be improved. Overall, the users are satisfied and the Jabodetabek KRL has a goodreputation or image in the eyes of its users.
âšī¸ Informasi Publikasi
Tanggal Publikasi
30 April 2025
Volume / Nomor / Tahun
Volume 8, Nomor 2, Tahun 2025
đ HOW TO CITE
Wahid Husein Almunawwar, "Analisis Tingkat Kualitas Pelayanan Pengguna KRL (Kereta Rel Listrik)," Research Fair Unisri, vol. 8, no. 2, Apr. 2025.
ACM
ACS
APA
ABNT
Chicago
Harvard
IEEE
MLA
Turabian
Vancouver
Download Citation
0
Sitasi
Cek Google Scholar