📅 12 July 2024
DOI: 10.51903/elkom.v17i1.1720
Pengembangan Fitur Chat Pada Website PT. Danatrans Service Logistics
Jurnal Elektronika dan Komputer
Universitas Sains dan Teknologi Komputer
📄 Abstract
PT. Danatrans Service Logistics has website-based information media, but the website only displays the services offered and if a customer wants to ask, they have to retype the PT email address. Danatrans Service Logistics will of course take quite a long time, so it will reduce the quality of service provided to customers via the website. This research has succeeded in developing the PT website. Danatrans Service Logistics with chat facilities between customers and the Billing, Customer Service, Document Requirements, Delivery, Emergency Services, Security & Insurance and Shipping Costs sections at PT. Danatrans Service Logistics so that it can improve the quality of customer service. Another feature in this research is chat statistics and chat grouping between admin and PT customers. Danatrans Service Logistics
🔖 Keywords
#chat; website; PT. Danatrans Service Logistics
ℹ️ Informasi Publikasi
Tanggal Publikasi
12 July 2024
Volume / Nomor / Tahun
Volume 17, Nomor 1, Tahun 2024
📝 HOW TO CITE
R. Mochammad Armand Giri Seno; arief jananto, "Pengembangan Fitur Chat Pada Website PT. Danatrans Service Logistics," Jurnal Elektronika dan Komputer, vol. 17, no. 1, Jul. 2024.
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