đ
01 June 2023
DOI: 10.34152/fe.18.1.37-52
SALES PERFORMANCE IMPROVEMENT MODEL BASED ON INTRINSIC RELIGION, HALAL PRODUCT KNOWLEDGE, AND SERVICE VALUE CAPABILITY
Fokus Ekonomi : Jurnal Ilmiah Ekonomi
Sekolah Tinggi Ilmu Ekonomi Pelita Nusantara
đ Abstract
This study aims to identify the effect of intrinsic religiosity, halal product knowledge, and service value capability on the sales performance value of sharia insurance products. The population of this study was all sharia insurance agents from Prudential insurance in Semarang city. The population in this study was unknown exactly, so the number of samples was calculated using Slovin formula and 150 people were obtained as the sample through the snowball sampling method. Multiple linear regression used analytical tool in analysing the value of the research quantitative data. This study has succeeded in proving that sales performance of sharia insurance salesmen can be realized through service value capability, intrinsic religiosity and Halal Product Knowledge. The results of this study are very useful for strengthening the halal ecosystem by strengthening "people" who are very important in-service companies including sharia insurance services. Furthermore, the capability of salesmen in delivering service value will be a solid basis of differentiation for strengthening the competitive advantage of sharia insurance.
đ Keywords
#Intrinsic Religiosity; Halal Product Knowledge; Service Value Capability; Sales Performance
âšī¸ Informasi Publikasi
Tanggal Publikasi
01 June 2023
Volume / Nomor / Tahun
Volume 18, Nomor 1, Tahun 2023
đ HOW TO CITE
Rahmana, Irfan; Sudarti, Ken; Sofyan, Muhammad Athharuddin, "SALES PERFORMANCE IMPROVEMENT MODEL BASED ON INTRINSIC RELIGION, HALAL PRODUCT KNOWLEDGE, AND SERVICE VALUE CAPABILITY," Fokus Ekonomi : Jurnal Ilmiah Ekonomi, vol. 18, no. 1, Jun. 2023.
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