πŸ“… 21 May 2025
DOI: 10.51903/cktj5e25

User Satisfaction Analysis of the Central Lombok Regency Agriculture Office Website Using the EUCS Method

JUISI : Jurnal Ilmiah Sistem Informasi
Universitas Sains dan Teknologi Komputer

πŸ“„ Abstract

The Agricultural Office of Central Lombok Regency is a government institution that utilizes a website to provide information regarding various agricultural services to the public. This website is used by both the staff of the Agricultural Office and the public. To assess the level of user satisfaction with the website of the Agricultural Office of Central Lombok Regency, this study employs the End User Computing Satisfaction (EUCS) method, which measures satisfaction through five dimensions: Content, Accuracy, Format, Ease of Use, and Timeliness. The purpose of this study is to evaluate the extent of user satisfaction with the website using a Likert scale as the measurement tool. Data were collected through a questionnaire distributed to 55 respondents, consisting of both the staff of the Agricultural Office and the public who use the website. The results show that the level of user satisfaction with the website of the Agricultural Office of Central Lombok Regency falls into the "agree" category for all dimensions examined. The average satisfaction percentages for each dimension are as follows: Content (78.18%), Accuracy (75.2%), Format (76%), Ease of Use (74%), and Timeliness (75%). The Content dimension showed the highest percentage, indicating that the completeness and relevance of the information on the website significantly influence user satisfaction. Based on these findings, it is recommended to improve the website’s interface and update the information regularly to enhance the user experience. This study provides a clear picture of user satisfaction with the website of the Agricultural Office of Central Lombok Regency and can serve as a reference for future website development.

πŸ”– Keywords

#User Satisfaction; Agriculture Department Website; End-User Computing Satisfaction (EUCS); Information System Evaluation

ℹ️ Informasi Publikasi

Tanggal Publikasi
21 May 2025
Volume / Nomor / Tahun
Volume 4, Nomor 2, Tahun 2025

πŸ“ HOW TO CITE

Lestari, Nuri Dinda ; Tantoni, Ahmad , "User Satisfaction Analysis of the Central Lombok Regency Agriculture Office Website Using the EUCS Method," JUISI : Jurnal Ilmiah Sistem Informasi, vol. 4, no. 2, May. 2025.

ACM
ACS
APA
ABNT
Chicago
Harvard
IEEE
MLA
Turabian
Vancouver

πŸ”— Artikel Terkait dari Jurnal yang Sama

Literature Review: Analysis of Chatbot Trends in Government Administration

Candrawati, Zerlina Anggun ; Mahaputra, Axel Arwanov Firdaus; Rachma, Sarah Amelia; Candrawati, Zerlina Anggun; Mahaputra, Axel Arwanov Firdaus; Rachma, Sarah Amelia

29 Jan 2026

Analisis Pemanfaatan Canva Pada PAUD Sekolah Alam Jabalussalam Menggunakan Technology Acceptance Model

Asia, Nur; Joceline, Vanesa Angelica; Servanda, Yustian ; Indris, Nasruddin Bin ; Asia, Nur; Joceline, Vanesa Angelica ; Servanda, Yustian ; Indris, Nasruddin Bin

29 Jan 2026

Desain Sistem Informasi Deteksi Dini Penyakit Tidak Menular (Obesitas) Berbasis Web Di Departemen Kesehatan Banyuwangi

Junaida, Junaida; Zehro, Lailatuz ; Hasanah, Sinta Hanifa Uswatun ; Hamdani, A. ; Junaida, Junaida; Zehro, Lailatuz ; Hasanah, Sinta Hanifa Uswatun ; Hamdani, A.

29 Jan 2026

YOLOv8-Based Waste Classification System with Ultrasonic Trigger for Power Efficiency

Nuraini, Yusna Salma ; Al Zahra, Nabila; Ilham, Muhammad Faris ; Kuswandi, Irwan; Bahri, Saeful; Koeswara, Tya Septiani Nurfauziah; Nur'aini, Yusna Salma ; Al Zahra, Nabila; Ilham, Muhammad Faris ; Kuswandi, Irwan; Bahri, Saeful; Koeswara, Tya Septiani Nurfauziah

29 Jan 2026

Sistem Pendukung Keputusan Penentuan Prestasi Belajar Siswa SMP Menggunakan Metode SAW di Kabupaten Serang

Jahiri, Muhamad ; Julyardi, Ferdian Dwiki ; Khaerunnisa, Tiara Fadhilah ; Olivia, Dina ; Andy, Louis Calfredy Lie ; Maulana, Intan Yunia Maulana; Mutiarani, Khaishya Davina ; Huda, Miftahul ; Majid, M Deny Aditya; Al Araf, Restu Azwar ; Jahiri, Muhamad ; Julyardi, Ferdian Dwiki ; Khaerunnisa, Tiara Fadhilah ; Olivia, Dina ; Andy, Louis Calfredy Lie ; Maulana, Intan Yunia ; Mutiarani, Khaishya Davina ; Huda, Miftahul ; Majid, M Deny Aditya ; Al Araf, Restu Azwar

28 Jan 2026

Penerapan Cloud Computing dalam Akuntansi Syariah: Tinjauan Literatur Sistematis

Azzahra, Najwa Savira; Khasanah, Uswatun; Aji, Gunawan; Azzahra, Najwa Savira ; Khasanah, Uswatun Khasanah; Aji, Gunawan

28 Jan 2026

πŸ“Š Statistik Sitasi Jurnal