Pengaruh Cita rasa dan Kualitas Pelayanan terhadap Kepuasan Konsumen Gudeg Yu Djum Wijilan Yogyakarta

fitrotun nailah; Sri Utami; Kristiana

Transformasi: Journal of Economics and Business Management

Universitas 17 Agustus 1945 (UNTAG) Semarang

📄 Abstract

Finding out what makes Gudeg Yu Djum Wijilan Yogyakarta customers happy is the main goal of this study. Customer satisfaction (Y) is the dependent variable, whereas taste and service quality are the independent factors. One hundred Gudeg Yu Djum Wijilan Yogyakarta consumers who have bought and eaten this product make up the sample for this study. It is SPSS 25 that is utilized for the analysis. Research and analysis employing regression analysis led to the conclusion that High-Quality Taste and Service Significantly Impact Consumer Satisfaction.

🔖 Keywords

#Taste; Service Quality; Consumer Satisfaction

ℹ️ Informasi Publikasi

Tanggal Publikasi

08 June 2024

Volume / Nomor / Tahun

Volume 3, Nomor 2, Tahun 2024

📝 HOW TO CITE

fitrotun nailah; Sri Utami, Kristiana, "Pengaruh Cita rasa dan Kualitas Pelayanan terhadap Kepuasan Konsumen Gudeg Yu Djum Wijilan Yogyakarta," Transformasi: Journal of Economics and Business Management, vol. 3, no. 2, Jun. 2024.

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