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PENGARUH KUALITAS PELAYANAN TERHADAP WORD OF MOUTH DENGAN KEPERCAYAAN PELANGGAN SEBAGAI VARIABEL INTERVENING (Survei pada Konsumen PT Sinar Mas Cabang Surakarta)
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 3
(2017)
PT Sinar Mas is a provider of financing vehicle loans. Problem faced bycompanies today is the declining number of customers, due to the high competitionamong companies financing in Surakarta. The purpose of research is to analyze thesignificance of the impact of service quality on customer confidence. Analyze thesignificance of the influence of service quality and customers' trust in the word of mouthcustomers. Analyze customer confidence mediate service quality to the word of mouth.This study u...
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KINERJA UNIT PELAYANAN PENDAPATAN DAN PEMBERDAYAAN ASET DAERAH KOTA SALATIGA DIUKUR DENGAN BALANCED SCORECARD
Jurnal Manajemen Sumber Daya Manusia
Vol 11
, No 2
(2017)
The purpose of this study are to: 1) to analyze performance UP3ADSalatiga city with Balanced Scorecard ie by financial perspective 2) toanalyze performance UP3AD Salatiga city with Balanced Scorecard ie byconsumer perspective 3) to analyze performance UP3AD Salatiga city withBalanced Scorecard ie by internal business perspective 4) to analyzeperformance UP3AD Salatiga city with Balanced Scorecard ie by learn andgrowth The population of the UP3AD Salatiga City some 60 people, sampleswere collecte...
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ANALISIS KINERJA HOMESCHOOLING KAK SETO SOLO DENGAN MENGGUNAKAN PERSPEKTIF KEUANGAN DAN NON KEUANGAN
Jurnal Manajemen Sumber Daya Manusia
Vol 11
, No 2
(2017)
This research is conducted to know the financial perspective as aperformance measurement and to know significancy non-financialperspective are simultaneously significancy with performance; financialperspective, customer perspective, internal business process, learn andgrowth perspective are significancy with performance. This research issurvey research which is located at Homeschooling Kak Seto Solo. Thesample is 60 persons which are using sensus method to inquiry sheetthrough validity and relia...
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PENGARUH KECERDASAN EMOSIONAL, KOMITMEN ORGANISASI, DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR TERHADAP KINERJA KARYAWAN PT METROPOLITAN RETAILMART SOLO BARU
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 1
(2017)
PT Metropolitan Retailmart Solo Baru is a retail company in the field of fashion,hearts run company trying to improve the operational activities of employees boardingcosts. The purpose of research is to analyze the significance of the influence ofemotional intelligence, organizational commitment and Organizational CitizenshipBehavior on employee performance as well as the dominant variable influence onemployee performance. Emotional intelligence significantly influence employeeperformance. Organ...
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ANALISIS RASIO KEUANGAN UNTUK MENILAI KINERJA KEUANGAN INDUSTRI SEMEN DI BURSA EFEK INDONESIA
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 1
(2017)
The objective of research was to assess the financial performance of cementindustry using financial ratio analysis. This research was conducted in the cementindustries enlisted in Indonesia Stock Exchange with qualitative and quantitative dataas the types of data used. The data source employed was secondary one in the form ofcompanies’ financial statements published. Technique of analyzing data used wasfinancial ratio analysis with liquidity ratio (performance ratio), profitability ratio(retur...
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KINERJA KEUANGAN, CORPORATE SOCIAL RESPONSIBILITY, NILAI PERUSAHAAN, DAN GOOD CORPORATE GOVERNANCE
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
Manufacturing companies that transform raw materials into finished productsthrough the production process. This research uses the manufacturing companies sectorfor many manufacturing companies causing environmental efects in their productionprocesses. The purpose of research is to analyze the significance of the effect of thefinancial performance and Corporate Social Responsibility (CSR) to corporate valueand Good Corporate Governance (GCG) strengthening or moderating financialperformance and CS...
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PENGARUH KERAGAMAN MENU, KEPERCAYAAN DAN NILAI PELANGGAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 2
(2017)
This study aimed to analyze the effect of the diversity of the menu, trust andcustomer value on customer satisfaction and loyalty, and satisfaction mediates the effectof the diversity of the menu, trust and customer value on customer loyalty. This studyuses primary and secondary data. The sampling technique used purposive sampling.Data were analyzed using analysis of Structural Equation Modeling (SEM) wiht IMBsoftware SPSS Amos 20. The results of the analysis obtained significant influence thedi...
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PENGARUH CURRENT RATIO, DEBT TO EQUITY RATIO, TOTAL ASSET TURNOVER, NET PROFIT MARGIN DAN UKURAN PERUSAHAAN TERHADAP PERTUMBUHAN LABA
Jurnal Manajemen Sumber Daya Manusia
Vol 11
, No 1
(2017)
The purpose of this study was to analyze the significance effect ofcurrent ratio, debt to equity ratio, total asset turnover, net profit margin andsize of the company profit growth. This type of research is empirical researchin the pharmaceutical sub-sector manufacturing companies listed inIndonesia Stock Exchange 2011-2015. A sample of 8 companies with totalsampling technique. Data collection technique used documentation.Mechanical analysis using multiple linear regression analysis. The results...
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ANALISIS FAKTOR-FAKTOR BERPENGARUH TERHADAP PERENCANAAN INVESTASI (Servei Masyarakat berpenghasilan tetap Desa Jaten Kabupaten Karanganyar)
Research Fair Unisri
Vol 1
, No 1
(2017)
Perencanaan investasi merupakan tindakan pengalokasian sejumlah dana yang dilakukansaat ini dengan harapan untuk memperoleh penghasilan masa mendatang. Perencanaan investasimerupakan hal yang penting dimiliki oleh masyarakat yang berpenghasilan tetap sehinggapendapatan yang diperoleh dari hasil pekerjaannya dapat bermanfaat bagi masa depannya.Tujuanpenelitian ini adalah: 1) Menganalisis signifikansi pengaruh Self Control, pengetahuan keuangan,dan pengalaman keuangan terhadap Perencanaan investas...
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ANALISIS PENGARUH BRAND IMAGE TERHADAP KEPUTUSAN PEMBELIAN SMARTPHONE SAMSUNG DENGAN WORD OF MOUTH POSITIF SEBAGAI VARIABEL MODERASI
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 4
(2017)
The object of this study is to determine the significance effect of Brand Image on smartphone Samsung buying decisions; Positive Word of Mouth influences on smartphone Samsung buying decisions; Positive Word of Mouth influences on the moderation of Brand Image to the smartphone Samsung buying decisions. The population of this study was the Economics Faculty students, University Slamet Riyadi Surakarta using smartphone Samsung, by employing 100 respondents using accidental sampling technique. The...
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