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Kajian Implementasi Kebijakan Pengelolaan Sampah Menggunakan Soft System Methodology di Kota Bandung
Public Service And Governance Journal
Vol 6
, No 2
(2025)
The growth of population and rapid urbanization in metropolitan areas have triggered a significant increase in waste volume, including in the city of Bandung. This study aims to analyze the implementation of waste management policies using the Soft System Methodology (SSM), particularly through the CATWOE analysis framework. The research was conducted in three sub-districts with distinct characteristics—Coblong, Arcamanik, and Cinambo through in-depth interviews with key stakeholders and field o...
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KINERJA PELAYANAN PT. POS INDONESIA (PERSERO) KABUPATEN SRAGEN
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 2
, No 28
(2017)
This study aims to analyze the performance of services by PT. Pos Indonesia (Persero)Sragen. Indicators that can be measured by reference to some concept of performance:Productivity, Quality layananan, Responsiveness, Responsibility and akuntabelitas that arefound to improve the performance of the service. The method used is descriptive qualitative.Sampling was done by purposive sampling technique. The data used are primary data andsecondary data. The technique of collecting data through intervi...
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