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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL MEDIASI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 3
(2017)
The purpose of this research is to analyze the significance of the influence ofservice quality, price, consumer satisfaction to the customer loyalty as well as theinfluence of service quality to the purchase customer loyalty with satisfaction as aintervening variable. The population is all consumers who visit and buy at WarungMakan Bu Yati Solo. 100 respondents are selected as sample, using purposive sampling.This research uses survey method, the type data collection with interview, questionnair...
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PENGARUH LINGKUNGAN KERJA DAN KOMPENSASI TERHADAP KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MODERASI (Survei pada Karyawan Bodypaint PT Nasmoco Abadi Motor Cabang Ringroad Karanganyar)
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 1
(2017)
This study aimed to analyze the effect of the working environment andcompensation to employee performance. The effect of the working environment andcompensation to employee performance and job satisfaction as a moderating variable.The population in this study were all employees at the BodyPaint PT Nasmoco AbadiMotor Branch Ringroad Karanganyar totaling 40 employees. Data collection techniqueused questionnaire that through stages of testing the validity and reliability. Data wereanalyzed using th...
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PENGARUH KEPUASAN GAJI TERHADAP TURNOVER INTENTION DENGAN KOMITMEN ORGANISASIONAL SEBAGAI PEMEDIASI PADA KARYAWAN KOPERASI SIMPAN PINJAM ARTHA MUSTIKA WONOSEGORO KABUPATEN BOYOLALI
Jurnal Ekonomi dan Kewirausahaan
Vol 17
, No 1
(2017)
The turnover rate of employees at Credit Unions Artha Mustika WonosegoroBoyolali district is currently very high. The purpose of this study was to analyze thesignificance of the effect on pay satisfaction and organizational commitment onemployee turnover intentions. Analyze the significance of the influence of organizationalcommitment on employee turnover intentions. Analyze significant effect on turnoverintentions salary satisfaction with organizational commitment as a mediating variable.This s...
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ANALISIS PENGARUH MOTIVASI KERJA, DISIPLIN KERJA, DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI NEGERI SIPIL DINAS PERTANIAN KOTA SURAKARTA
Jurnal Ekonomi dan Kewirausahaan
Vol 17
(2017)
This study aims to identify and analyze the influence of work motivation, workdiscipline, work environment, on the performance of civil servants agriculturedepartment in Surakarta. The population is all of civil servants agriculture departmentin Surakarta. 77 respondents are selected as sample, using total sampling. This researchuses census method, the type data collection with questionnaire and observation. Dataanalysis used test instruments, classic assumption test, multiple linear regressiona...
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KONFLIK PEKERJAAN-KELUARGA DAN KONFLIK KELUARGA-PEKERJAAN SERTA HUBUNGANNYA DENGAN KINERJA PASANGAN BERKARIR GANDA PADA PEGAWAI UNIVERSITAS SLAMET RIYADI SURAKARTA
Exsplorasi: Jurnal Ilmu Sosial dan Humaniora
Vol 29
, No 2
(2017)
Penelitian ini bertujuan untuk nenganalisis pandangan pasangan berkarir ganda yang bekerja di Universitas Slamet Riyadi Surakarta terhadap konflik pekerjaan-keluarga dan konflik keluarga–pekerjaan. Selain itu juga menganalisis hubungan antara konflik pekerjaan–keluarga dan konflik keluarga-pekerjaan dengan kinerja pasangan berkarir ganda yang bekerja di Universitas Slamet Riyadi Surakarta.Hasil uji statistik deskriptif tentang konflik pekerjaan-.keluarga menunjukkan bahwa jumlah responden ya...
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ANALISIS PENGARUH KEPUASAN KERJA TERHADAP KINERJA GURU DENGAN KEPEMIMPINAN KEPALA SEKOLAH SEBAGAI VARIABEL MODERASI (Survei pada Guru PNS di SMP Negeri 1 Jumapolo)
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 1
(2016)
This study aims to analyze the effect of job satisfaction on the performance of teachers. The effect of leadership on teacher performance. The effect of job satisfaction on performance with less leadership as a moderating variable. The study population was all teachers civil servants in SMP Negeri 1 Jumapolo, with a sample of 40 respondents. Data collection technique used questionnaire that through stages of testing the validity and reliability. Data were analyzed using the validity test, reliab...
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PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN SEBAGAI VARIABEL MEDIASI (Pelanggan Toko Grosir Mursid)
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 1
(2016)
This study aims to analyze (1) the effect of service quality on customer satisfaction (2) impact of service quality on customer loyalty (3) the impact of customer satisfaction on customer loyalty (4) impact of service quality on customer loyalty mediated by customer satisfaction. The study population was all subscribers Grocery Store Mursid in Boyolali with a sample of 100 respondents. Data collection technique used questionnaire that through stages of testing the validity and reliability first....
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PENGARUH DISIPLIN KERJA, GAYA KEPEMIMPINAN, DAN KOMPENSASI TERHADAP KINERJA PADA KARYAWAN DI PT GRAHA SERVICE INDONESIA CABANG SURAKARTA DENGAN MOTIVASI SEBAGAI VARIABEL MODERATING
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 1
(2016)
The purpose of this research was: 1) to analyze the significance of the influence of the working discipline, leadership styles, motivation and compensation on performance on employees at PT Graha Service Indonesia (GSI) of Surakarta. 2) to analyze whether the motivation to moderate the influence of work discipline, leadership style and compensation on performance on employees at PT Graha Service Indonesia (GSI) of Surakarta. Research methods method using survey data, the type of data used was qu...
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ANALISIS PENGARUH KUALITAS PRODUK, KUALITAS PELAYANAN DAN PERSEPSI HARGA TERHADAP KEPUASAN KONSUMEN PADA WARUNG STEAK DI PUNGGAWAN SURAKARTA
Jurnal Ekonomi dan Kewirausahaan
Vol 16
(2016)
This study aims to analyze (1) the impact of product quality to customer satisfaction (2) the impact of product quality to the quality of service (3) the effect of price perception on consumer satisfaction. The population of this research is all consumer WS (warung steak) with a total sample of 70 respondents. The technique of collecting data using questionnaires instrument through the stages of testing the validity and reliability first. Test requirements using classic assumption test. Based on...
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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS KONSUMEN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL MODERASI (Studi pada Konsumen CS Kopi Tubruk Surakarta)
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 2
(2016)
This study aims to analyze (1) the effect of service quality on customer loyalty CS Kopi Tubruk Surakarta. (2) the effect of customer satisfaction on consumer loyalty CS Kopi Tubruk Surakarta. (3) the effect of service quality on customer loyalty with customer satisfaction as a moderating variable. The study population was the whole kosumen CS Kopi Tubruk Surakarta with a sample of 115 respondents. Data collection techniques using questionnaires through the stages of testing the validity and rel...
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