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Pembangunan Sistem Customer Relationship Management (CRM) Menggunakan Metode Asosiasi Algoritma Apriori
Jurnal Informatika dan Rekayasa Perangkat Lunak
Vol 2
, No 2
(2020)
Butik SR Fashion Store merupakan perusahaan fashion yang terletak di Kota Cimahi. Perusahaan fashion saat ini sudah banyak pesaing dimana-mana khususnya di daerah Kota Cimahi. Butik SR Fashion Store saat ini memiliki target yaitu meningkatkan jumlah pelanggan serta mempertahankan pelanggan lama. Namun karena Butik SR Fashion Store mempunyai permasalahan yaitu penyampaian dan menentukan rekomendasi masih dilakukan secara langsung ditempat, sehingga mengakibatkan ketidaknyamanan bagi pelanggan apa...
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Pembangunan Sistem Manajemen Armada pada PT. Kino Indonesia Tbk
Jurnal Informatika dan Rekayasa Perangkat Lunak
Vol 2
, No 2
(2020)
Manajemen armada merupakan kegiatan operasional perusahaan untuk layanan angkutan orang ataupun barang, manajemen armada dilakukan untuk memperoleh informasi seperti jarak yang ditempuh, tujuan yang dicapai, perbaikan serta pemeliharaan dan perencanaan servis berkala. Penelitian sebelumnya telah menunjukkan bahwa banyak penelitian mengenai manajemen armada tetapi penelitian tersebut dilakukan sebagian besar fokus pada salah satu modul manajemen armada. Sistem manajemen armada ini menerapkan bebe...
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PENGARUH EXPERIENTIAL MARKETING TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION (Survei pada Konsumen Warung Selat Mbak Lies di Surakarta)
Maharani, Ashifa Dila
; Rahadhini, Marjam Desma
; Rahadhini, Marjam Desma
; Susanti, Retno
; Susanti, Retno
Jurnal Ekonomi dan Kewirausahaan
Vol 20
, No 2
(2020)
The purpose of this research is to analyse 1) the effect of experiential marketing on repurchase intention; 2) the influence of experiential marketing on customer satisfaction; 3) the effect of customer satisfaction on repurchase intention; 4) the effect of experiential marketing on repurchase intention through customer satisfaction. This research is conducted at Warung Selat Mbak Lies Surakarta. The sampling technique uses purposive sampling with 160 respondents. The types of data that used are...
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ANALISIS PENGARUH STORE ATMOSPHERE DAN KEDEKATAN EMOSIONAL TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI (Survei pada Pelanggan O’Pallet Cafe Boyolali)
Pertiwi, Devi Kurnia
; Rahadhini, Marjam Desma
; Rahadhini, Marjam Desma
; Susanti, Retno
; Susanti, Retno
Jurnal Ekonomi dan Kewirausahaan
Vol 20
, No 1
(2020)
The research was conducted at the O’Pallet Café Boyolali The purpose of this study is to analyze 1) the effect of store atmosphere on customer satisfaction; 2) the effect of emotional closeness on customer satisfaction; 3) the effect of customer satisfaction on customer loyalty; 4) the influence of store atmosphere on customer loyalty; 5) the effect of emotional closeness on customer loyalty; 6) the effect of customer satisfaction in mediating the effect of store atmosphere on customer loyalt...
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3 Sitasi
ANALISIS PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI
Murtiningsih, Erna
; Susanti, Retno
; Susanti, Retno
; Indriastuti, Dorothea Ririn
; Indriastuti, Dorothea Ririn
Jurnal Ekonomi dan Kewirausahaan
Vol 20
, No 1
(2020)
Purpose of this study to know: 1) significance the effect of service quality and price on customer satisfaction, 2) significance the effect of service quality, price and customer satisfaction on customer loyalty, 3) the effect of service quality and price on customer loyalty with customer satisfaction as a variable mediation. The population of the study is the consumers of Warmindo Berseri Solo with a sample of 100 people and accidental sampling technique. Data collection techniques used observa...
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9 Sitasi
PENGARUH KOMPENSASI, MOTIVASI, DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN SWALAYAN LUWES NUSUKAN SURAKARTA
Jurnal Ekonomi dan Kewirausahaan
Vol 20
, No 1
(2020)
A company always have a lot ways to solve their problem for their employes especially at Luwes Nusukan Supermarket Surakarta the goals are for good impact and for the neatly of the company for the future to reach vision and mision. there are some factors that can influence the employe's performance: compensation, motivation and work environment. the purpose of this research are for: (1) analysis the significant compensation influence to the employes performance, (2) analysis the significant moti...
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2 Sitasi
PENGARUH KUALITAS PELAYANAN, HARGA, DAN STORE ATMOSPHERE TERHADAP KEPUASAN KONSUMEN (Survei pada Konsumen The Hidden Place By Jox’s Surakarta)
Sukma, Anugrah Nadia
; Sumaryanto, Sumaryanto
; Sumaryanto, Sumaryanto
; Susanti, Retno
; Susanti, Retno
Jurnal Ekonomi dan Kewirausahaan
Vol 20
, No 2
(2020)
The purpose of this study was to analyze the importance of the influence of service quality, price, and store atmosphere on consumer satisfaction at The Hidden Place by Jox's Surakarta. This type of research is a consumer survey, the type of data used is qualitative data and quantitative data. Data sources used are primary data and secondary data. The population in this study are all consumers at The Hidden Place by Jox's Surakarta whose numbers are not known with certainty. Samples amounted to...
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1 Sitasi
PERLINDUNGAN HUKUM TERHADAP PEKERJA KONTRAK WAKTU TERTENTU MENURUT UNDANG-UNDANG REPUBLIK INDONESIA NOMOR 13 TAHUN 2003 (Studi Kasus Pt. Bhanda Ghara Reksa (Persero) Cabang Semarang)
Dinamika Hukum
Vol 7
, No 1
(2020)
The purpose of this study is to assess the implementation of legal
protection and remedies against contract workers time to acquire its rights under
Republic Act No.13 of 2003 on Labour in PT. Bhanda Ghara Reksa (Persero) Semarang
branch as well as reviewing the role and function of Manpower Semarang in monitoring
and providing protection against certain time contract workers at PT. Bhanda Ghara
Reksa (Persero) Semarang branch. The research background is the amount of time that a
contract worker...
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PENGARUH HARGA, FASILITAS, DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN
Jurnal Ekonomi dan Kewirausahaan
Vol 19
, No 4
(2020)
The purpose of this study was to analyze the significance of the effect of price, facilities, service quality on customer satisfaction Grand Laguna Hotel & Villa Surakarta. This study uses survey methods, the type of data used are qualitative and quantitative data, the source of the data used are primary data and secondary data. The total population in this study was 400 people. In this study, because the population is more than 100, the sampling technique is accidental sampling, which is ac...
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5 Sitasi
PENGARUH DISIPLIN KERJA, KOMPETENSI, BUDAYA ORGANISASI, DAN FASILITAS KERJA TERHADAP KINERJA PEGAWAI DI KANTOR KECAMATAN BANJARSARI KOTA SURAKARTA
Jurnal Ekonomi dan Kewirausahaan
Vol 19
, No 4
(2020)
This research aims to analyze the influence of work discipline, competence, organizational culture and work facilities to the performance of employees of Banjarsari District office of Surakarta City. This research uses the survey method, the type of data used is qualitative data and quantitative data, the data sources used primary data and secondary data. The population and samples in this study were all employees of the Banjarsari district office of Surakarta City which amounted to 32 people, s...
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