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KUALITAS PELAYANAN PASPOR DI KANTOR IMIGRASI KELAS 1 KOTA SURAKARTA
Solidaritas
Vol 2
, No 1
(2018)
Abstract        This research was conducted with the aim of describing the quality of Service Passports at the Immigration Office grade 1. This research is a descriptive qualitative research that describe the State of the real in the Immigration Office grade 1 passport services in Surakarta. Quality of service is the level of conformity of desire or the demands of customers by implementing a more responsive service to achieve customer satisfaction. Data collection techniques used in this...
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PENGARUH CITRA BANK TERHADAP LOYALITAS NASABAH DENGAN KEPERCAYAAN SEBAGAI VARIABEL MEDIASI (Survey pada Nasabah PD BPR Bank Solo di Wilayah Surakarta)
Research Fair Unisri
Vol 2
, No 1
(2018)
Penelitian ini bertujuan menganalisis peran kepercayaan sebagai variabelpemediasi pada pengaruh citra bank terhadap loyalitas nasabah. Penelitian inimenggunakan sampel sebanyak 100 nasabah produk deposito Bank Solo di Surakarta.Teknik analisis data menggunakan analisis jalur. Kesimpulan dari hasil pengujian setiaphipotesis menunjukkan bahwa citra bank berpengaruh signifikan terhadap kepercayaannasabah; citra bank berpengaruh signifikan terhadap loyalitas nasabah; kepercayaannasabah berpengaruh s...
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EFEKTIVITAS PELAYANAN KARTU TANDA PENDUDUK DI KECAMATAN JEBRES KOTA SURAKARTA
Solidaritas
Vol 1
, No 1
(2018)
EFEKTIVITAS PELAYANAN KARTU TANDA PENDUDUK DI KECAMATAN JEBRES KOTA SURAKARTAOleh :Neri Budiarto Mia, Dr.Drs, Suwardi, M.Si., Dra. Sri Riris Sugiyarti, M.Si. The purpose of this research is to know the effectiveness of the service of the identity card (KTP) in Subdistrict Jebres, Surakarta which refers to the 10 dimensions of quality improvement services according to Vincent and other ' (1997:2).The effectiveness showed in the perception of the user/community service with service providers in o...
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EFEKTIVITAS PELAYANAN SURAT KETERANGAN CATATAN KEPOLISIAN (SKCK) DI POLRESTA SURAKARTA
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 32
(2017)
This research was conducted to describing the service effectiveness of police clearancecertificate or SKCK at Sat Intelkam in Polresta Surakarta. The techniques used in this researchnamely, interview, observation, documentation. The informant is determined using a purposivesampling technique by choosing which is considered to know the problems in this research andaccidental sampling to select anyone that found while taking service of SKCK. As of indicatorsused to assesss the effectiveness of the...
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IMPLEMENTASI PERATURAN BUPATI BOYOLALI NOMOR 16 TAHUN 2015 TENTANG PEDOMAN DAN TATA CARA PENGADAAN BARANG DAN JASA DI DESA (Studi Pengadaan Barang dan Jasa di Desa Kebonan Kecamatan Karanggede Kabupaten Boyolali Tahun Anggaran 2015)
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 30
(2017)
Procurement of goods / services in the village Kebonan Karanggede Boyolali District of fiscalyear 2015 field development for the village road paving activities already carried out startingfrom the stages of preparation, implementation, monitoring, delivery, reporting andaccountability. Implementation of the decree Boyolali No. 16 of 2015 on Guidelines andProcedures for Procurement of Goods and Services In the village have been implemented, butthere are still some problems, namely: Apratur Villag...
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KOMUNIKASI PEMASARAN DALAM MEMPERTAHANKAN MANAJEMEN REPUTASI DI SMA SEDES SAPIENTIAE BEDONO
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 2
, No 29
(2017)
In this research, the methodology that was used is a method of descriptive qualitative, which aims to explain how of marketing communications that there is to retain a management reputations in Sedes Sapientiae Bedono high school. The results of the interviews show that marketing communications made by High School Sedes Sapientiae Bedono, among others through the print media in the form of brochures, famlet, posters, banners, banners and online media (facebooka and website). High School Sedes Sa...
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KINERJA GURU TERSERTIFIKASI DALAM MENINGKATKAN PRESTASI SISWA DI SMK NEGERI 2 SUKOHARJO
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 2
, No 29
(2017)
The purpose of this study was to measure the performance of certified teachers at SMKNegeri 2 Sukoharjo using relevant indicators object diteliti.Selain the facilities andinfrastructure available at SMK Negeri 2 Sukoharjo also be a supporting part in supporting theperformance of teachers in the school. Assessment of students also became one of the factorsthat successfully supporting the performance of the certified teachers.Keywords: Organization, Teacher Work and Management Work
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IMPLEMENTASI PERATURAN BUPATI SRAGEN NOMOR 22 TAHUN 2014 TENTANG PELAYANAN ADMINISTRASI MASYARAKAT DESA DAN KELURAHAN (PADMA) KABUPATEN SRAGEN
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 2
, No 29
(2017)
The Sragen Major Rule No. 22 in 2014 year concerning in the service of Administration ofvillage has a purpose for ineceasing the quality of effectively, efficiently serving and make theserving as well as the villagers needs. It has a benefit in issuing the birth certificate or civiladministration, permit, and non permit. It makes the definitive villagers data and does not makedouble data whwen it is issued. The theory which is issued for supporting the implementedanalysis of the serving of admin...
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Analisis Persepsi Nasabah terhadap Atribut Citra Bank Solo dan Pengaruhnya Pada Kepercayaan
Research Fair Unisri
Vol 1
, No 1
(2017)
Penelitian ini bertujuan untuk menganalisis pengaruh atribut-atribut citra bankterdiri dari kualitas pelayanan, variasi produk, tingkat bunga, promosi, dan reputasiterhadap kepercayaan nasabah. Objek penelitian ini Bank Solo dengan menggunakansampel 100 responden yang diambil dengan teknik convenience sampling. Pengumpulandata menggunakan teknik kuesioner, teknik analisis data menggunakan analisis regresilinier berganda. Kesimpulan dari hasil pengujian setiap hipotesis menunjukkan bahwa (1)kuali...
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PEMANFAATAN DAUN SIRSAK UNTUK PENCEGAHAN DAN PENGOBATAN ALTERNATIF PENYAKIT KANKER
Jurnal Pengabdian Masyarakat Unwahas
Vol 1
, No 1
(2017)
Daun sirsak merupakan tanaman yang memiliki khasiat sebagai antikanker. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pengetahuan dan ketrampilan warga masyarakat tentang pentingnya penggunaan daun sirsak (Annona muricata) sebagai obat herbal untuk pencegahan dan pengobatan alternatif penyakit kanker. Kegiatan ini dilaksanakan di Dusun Jambon RT 04/ RW 03, Kelurahan Ngadirgo, Kecamatan Mijen, Semarang. Bentuk kegiatannya yaitu memberikan penyuluhan (ceramah dan tanya jaw...
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