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KINERJA PELAYANAN KECAMATAN GIRIWOYO KABUPATEN WONOGIRI Studi Kasus Pelayanan Pembuatan E-KTP (Kartu Tanda Penduduk Elektronik)
Solidaritas
Vol 3
, No 2
(2019)
Penelitian ini bertujuan untuk menganalisis kinerja pelayanan pembuatan e-KTP (Kartu Tanda Penduduk Elektronik) di Kantor Kecamatan Giriwoyo Kabupaten Wonogiri. dengan menggunakan teori dari Zaithaml (dalam Ratminto 2006:175-176) tentang 10 indikator kinerja pelayanan yang kemudian peneliti menyederhanakan di beberapa sub indikator kinerja pelayanan.
Metode penelitian yang digunakan dalam penelitian ini adalah deskriptif dengan pendekatan kualitatif. Sedangkan untuk teknik pengumpulan data yaitu...
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KUALITAS PELAYANAN PUBLIK DI KANTOR KELURAHAN WULUNG KECAMATAN RANDUBLATUNG KABUPATEN BLORA
Solidaritas
Vol 3
, No 2
(2019)
Penelitian ini bertujuan untuk menganalisis atau mendeskripsikan Kualitas Pelayanan Publik di Kantor Kelurahan Wulung Kecamatan Randublatung Kabupaten Blora dengan menggunakan teori dari Parasuraman, Zeithaml, dan Berry dalam Ratminto dan Atik Septi Winarsi (2007: 182-183) tentang 10 indikator yang digunakan dalam pengukuran kualitas pelayanan publik, yang kemudian disimpulkan oleh Zeithaml dalam Hardiyansyah (2011:46) menjadi 5 indikator atau dimensi untuk mengukur kualitas pelayanan publik.
Ku...
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Hubungan Antara Kualitas Pelayanan Dengan Kepuasan Pasien Puskesmas Pajang Laweyan Surakarta
Solidaritas
Vol 2
, No 3
(2018)
                Research on the relationship between the quality of service to the satisfaction of the patient in clinic post Laweyan, surakarta aims to find out the relationship between the quality of service to the satisfaction of the patient. Methods used quantitative methods associative. The analysis used pearson product moment.The results of the analysis of the data shows the five dimensions of service quality have a positive correlation with patient satisfaction Clinics Pos...
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QUALITY OF HEALTH SERVICES IN THE HEALTH GONDANGREJO GONDANGREJO DISTRICT KARANGANYAR REGENCY
Solidaritas
Vol 2
, No 2
(2018)
ABSTRACTÂ The purpove of this research is to know the level of quality of health service in the health Gondangrejo, Gondangrejo District, Karanganyar Regency. Researchers use research approach was qualitative. Qualitative methods are descriptive. Data types and sources of data that researchers use are primary data and secondary data with techniques of data and collecting through interviews to the patient and the medical officer at the health Gondangrejo, as well as survey directly to obtain the...
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KUALITAS PELAYANAN PEMBUATAN KK/ KARTU KELUARGA DI KECAMATAN BATURETNO, KABUPATEN WONOGIRI
Solidaritas
Vol 2
, No 1
(2018)
This research aims to analyze the quality of service of making family card (KK) in Subdistrict Office Baturetno District Wonogori by using a theory of And (in the Lukman, 1999:8) about 10 dimensions of service quality improvement which then simplifies researchers in 7 dimensions of service quality improvement.The quality of public services according to Kotler (2000:25) service quality is the totality of characteristics of the goods and services showed its ability to satisfy the needs of customer...
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PERAN PEMERINTAH DESA DALAM PEMBERDAYAAN USAHA MIKRO KECIL DAN MENENGAH DI DESA GABUGAN
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 32
(2017)
The purpose of the research was to observe and analyze the role of Government inGabugan village of Empowering Micro small and medium in Gabugan. The researchmethod used is descriptive qualitative methods research informants. determinedby purposive technique. The results of research that the role of the Government of the village ofGabugan in the empowerment of small medium enterprises proved not optimal, because of lackof government programs that support small medium enterprises in the village of...
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PERAN KEPALA SEKOLAH DALAM MENINGKATKAN KINERJA GURU DI SMA MUHAMMADIYAH SURAKARTA
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 32
(2017)
This research aims to find out the role of principals in improving teacher’s performance at SMAMuhammadiyah Surakarta 2. The method used in this research uses qualitative descriptive.Data collection techniques in research were observation, interviews, and documentation.Researchers using theory of Mulyasa (2009) with 7 indicators. From the results of the analysis itcan be concluded that the principal already did its role properly and effectively. But there wereseveral obstacles, namely the lack...
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TUGAS DAN FUNGSI DINAS PARIWISATA, KEBUDAYAAN, PEMUDA DAN OLAHRAGA DALAM UPAYA PENGEMBANGAN OBYEK WISATA KABUPATEN SRAGEN
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 2
, No 29
(2017)
Tourism is one of industry which is able to real income of a regency.this can be seen because adeveloping regency is influent by touris factor. Sragen regency has several potencial factor,oneof them is tourism. It has several tourist object and they are very attractive whose specialdestination. There for, this reseach is aimed to fine and to describe the duty and function oftourism, youth and sport office in the effort of tourism object development in Sragen Regency.The method of reseach uses qu...
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EFEKTIVITAS KERJA PEGAWAI PADA DINAS PENDIDIKAN KABUPATEN SUKOHARJO
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 2
, No 29
(2017)
Research objective description effectiveness employee on education committee inSukoharjo District. The indicators of measurement is skill adjust oneself of employee, workperformance, and job satisfaction. The kind of the research to use descriptive qualitative. Thekind of the data to use Interview and Observation and also legislation of law about problemstatement that investigated.From this research was doing, the researcher to conclude that fordescribing the effectiveness of employee on educati...
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EFEKTIVITAS PENGGUNAAN SMARTPHONE DALAM MENDUKUNG PROSES BELAJAR DIKALANGAN PELAJAR SD NEGERI 01 MALANGJIWAN COLOMADU KARANGANYAR
Transformasi: Jurnal Ilmu-Ilmu Sosial
Vol 1
, No 30
(2017)
This research is a descriptive-qualitative who try to describe the effectiveness of the use of thesmartphone in supporting the learning process among the students of elementary school 01Malangjiwan Colomadu Karanganyar. By using the interactive analysis models belonging to theMiles and Huberman, the results showed that the use of smartphones in the schools to improvestudents‟ communication activities with parents. The use of smartphones in the learningactivities in schools is hardly to be foun...
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