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OPTIMALISASI PERAN GUEST RELATION OFFICER (GRO) DALAM MENINGKATKAN KEPUASAN TAMU HOTEL
Mabha Jurnal
Vol 6
, No 1
(2025)
Penelitian ini bertujuan untuk menganalisis optimalisasi peran dan kontribusi Guest Relation Officer (GRO) dalam meningkatkan kepuasan tamu di The Royal Surakarta Heritage. Jenis penelitian ini adalah deskriptif kualitatif yaitu mendiskripsikan optimalisasi peran Guest Relation Officer (GRO) dalam meningkatkan kepuasan tamu di The Royal Surakarta Heritage. Metode pengumpulan data yang dilakukan dalam penelitian ini meliputi observasi, wawancara, dan studi pustaka. Responden pada penelitian ini a...
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Revitalisasi Peran Masyarakat Adat dalam Penetapan dan Pengelolaan Taman Nasional Mutis-Timau
Public Service And Governance Journal
Vol 6
, No 1
(2025)
Mutis Timau National Park is an important conservation area located in the South central Timor Regency, North Central Timor Regency and Kupang Regency, East Nusa Tenggara, which includes the customary areas of various local communities in West Timor-Indonesia. The establishment of this National Park gives a controversial impression from the indigenous people as stakeholders who have long lived, inherited, preserved and controlled the Mutis Timau area, the indigenous people feel that the consolid...
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Analisis Penilaian Kinerja KSPPS BMT El-Mentari Menggunakan Kriteria Malcolm Baldrige (MBCfPE) di Purwokerto
Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN)
Vol 4
, No 1
(2025)
Riset ini dilakukan guna mengkaji secara komprehensif kinerja Koperasi Simpan Pinjam dan Pembiayaan Syariah (KSPPS) BMT El-Mentari yang beroperasi di Purwokerto, dengan menggunakan pendekatan Malcolm Baldrige Criteria for Performance Excellence (MBCFPE). Analisis dilakukan berdasarkan tujuh indikator inti, yaitu kepemimpinan, perencanaan strategis, orientasi pada pelanggan, sistem pengukuran dan manajemen pengetahuan, orientasi pada tenaga kerja, pengelolaan proses, serta capaian kinerja organis...
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Pengembangan Layanan Inovatif Dengan Analisis Blue Ocean Strategy di KSPPS BMT NU Sejahtera Bumiayu
Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN)
Vol 4
, No 2
(2025)
The rise of digital transformation and increasing competition in the Islamic financial sector require microfinance institutions such as KSPPS BMT NU Sejahtera Bumiayu to implement innovative strategies to build competitive advantage. This study aims to analyze the development of innovative services through the Blue Ocean Strategy (BOS) framework, which focuses on value creation and the discovery of untapped market space. A descriptive qualitative method was employed, with data collected through...
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OPINI PUBLIK BERDASARKAN TEORI AGENDA SETTING PADA PROSESPERENCANAAN PEMINDAHAN IKN
Jurnal Manajemen Sosial Ekonomi
Vol 4
, No 2
(2025)
Pemerintah merencanakan pemindahan ibu kota negara (IKN) ke Kalimantan Timur, yang telah disepakati oleh DPR RI pada awal 2022. Meskipun terdapat lebih dari enam pertimbangan utama, alasan ini belum cukup untuk menggerakkan IKN dari DKI Jakarta ke Kalimantan Timur. Penelitian ini mengevaluasi kebijakan publik terkait pemindahan IKN menggunakan pendekatan deskriptif kualitatif, menganalisis substansi dan implementasi kebijakan, serta meneliti tanggapan para pemangku kepentingan. Proses ini menyor...
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TRAINING ON THE USE OF THE PADLET PLATFORM AS A DIGITAL LEARNING MEDIA FOR ELEMENTARY SCHOOL TEACHERS
Abdi Masya
Vol 6
, No 1
(2025)
The development of the world of technology in the current era can be a strong impetus to optimize technology in various fields, including the world of education, one of which is in the form of digital learning media. Elementary school teachers in Trenggalek Regency find it difficult to use digital learning media due to lack of knowledge and training regarding the use of digital media, teachers still do not master the use of digital platforms that can be used as learning media, variations in the...
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PERAN MEDIASI STRES KERJA DALAM HUBUNGAN BEBAN KERJA DAN LINGKUNGAN KERJA FISIK TERHADAP KEPUASAN KERJA PADA KARYAWAN PT. DELTA DUNIA SANDANG TEKSTIL (DDST) DEMAK
Jurnal Manajemen Sosial Ekonomi
Vol 5
, No 1
(2025)
This study analyzes the impact of Workload and Physical Work Environment on Job Satisfaction of employees of PT. Delta Dunia Sandang Tekstil (DDST) in Demak, with Job Stress as an intermediary variable. Using 180 samples and multiple linear regression analysis (Smartpls v4), it was found that Workload, Physical Work Environment, and Job Stress significantly affect Job Satisfaction. Physical Work Environment has the greatest influence on Job Stress (effect size 0.785), indicating the importance o...
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EMPOWERMENT OF NILA FISH FARMING WITH SAVE ENERGY WATER WHEEL AT KARANGANYAR DISTRICT
Abdi Masya
Vol 6
, No 1
(2025)
Nila fish is a food source containing animal protein, which is important for human health. The health of nila fish is the main factor that is prioritized by a number of cultivators and livestock breeders. The more quality air in the pond, the more stable the pond temperature will be, and the fish growth will accelerate. The air source comes from nature and is artificial, using a water wheel. The main problem is that the driving engine resource is quite large, 1 pk, which increases operational co...
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LITERATURE REVIEW: ASPEK HUKUM PELEPASAN INFORMASI MEDIS KEPADA PIHAK ASURANSI DI RUMAH SAKIT
Jurnal Ilmu Kesehatan Masyarakat Berkala
Vol 7
, No 1
(2025)
One function of medical records is used in the process of health financing. The health cost control mechanism that is recommended to be implemented by the government is health insurance. In the process of implementing health insurance, it is necessary to have medical information contained in medical record documents. The release of medical information that must be provided by the hospital in its implementation must comply with applicable legal regulations. In health services, especially in hospi...
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Analisis Strategi Pengembangan Koperasi LKMS Amanah Berkah Nusantara dengan Pendekatan Matriks Space
Populer: Jurnal Penelitian Mahasiswa
Vol 4
, No 2
(2025)
In order to provide financial access to groups in society that are not yet fully served by formal financial institutions, cooperatives have become very important. LKMS Amanah Berkah Nusantara Cooperative is one example of a sharia cooperative, with a non-profit model and a strong social orientation, this cooperative is here to be a solution to financial problems in the business being run. The cooperative needs to be more adaptive in strategizing its development in the face of changes in the curr...
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