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Pengaruh Word Of Mouth, Citra Merek, dan Brand Ambassador Terhadap Kepuasan Konsumen Pada Produk Le Minerale
Wawasan : Jurnal Ilmu Manajemenx, Ekonomi dan Kewirausahan
Vol 3
, No 3
(2025)
This study aims to analyze the effect of Word of Mouth (WOM), brand image, and brand ambassador on consumer satisfaction with Le Minerale in Wonodadi District, Blitar Regency. A quantitative approach with a descriptive design was applied. The study involved 128 respondents selected through accidental sampling. The research instrument was a four-point Likert scale questionnaire tested for validity and reliability before use. Data were analyzed using SPSS version 27, including validity and reliabi...
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Enhancing Internet Interference Complaint Resolution: A Case of Object-Oriented Systems Approach at Kominfo Kota Gorontalo
Jurnal Riset Sistem dan Teknologi Informasi
Vol 1
, No 2
(2023)
In order to address and manage complaints arising from disruptions to internet networks or services, especially among various agencies, the Gorontalo City Information and Encryption Communication Service has implemented an information system. This system facilitates the reception, processing, and resolution of complaints from these agencies within the city. Notably, observations reveal potential areas for enhancement within this system, including the lack of comprehensive complaint details upon...
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