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Analisis Customer Relationship Management System (CRP) Pada Kepuasaan Pelanggan: Studi Di Bank BTPN Syariah Cabang Jepon Kabupaten Blora
Public Service And Governance Journal
Vol 5
, No 2
(2024)
One of the customers at BTPN Syariah Bank Jepon Branch Blora Regency reported his complaint to the Community Officer (CO) there is one officer who is less friendly serving customers, another officer the service is long so that customers have not been satisfied. This is complained by customers related to the quality of service and employee competence provided greatly affects customer satisfaction. In this descriptive qualitative research intends to explain this social phenomenon in detail. Resear...
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Hubungan Promosi Terhadap Kepuasan Konsumen Shopee Pada Karyawan Di PT. Morich Indo Fashion 2 Karangjati Kabupaten Semarang
Public Service And Governance Journal
Vol 5
, No 2
(2024)
This research aims to determine the relationship between promotions and Shopee consumer satisfaction among employees of PT Morich Indo Fashion 2 Karangjati, Semarang Regency. This research includes quantitative descriptive research. The research population was employees of PT Morich Indo Fashion 2, totaling 2,000 people. The sample calculation uses the Issac and Michael formula with a sample size of 95 respondents. The sample was selected or purposive random sampling, namely employees of PT Mori...
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Upaya Peningkatan Disiplin Kinerja Guru Dalam Mewujudkan Mutu Pendidikan Berbasis Total Quality Management
Maharani Putri Kastari, Alisya
; Destanty lubis, alvinna
; Lydia Putri Tiatir, Jacqlien
; Santy Yerkohok, Susana
; Supriyanto, Achmad
Manajemen Pendidikan
Vol 19
, No 1
(2024)
This research is based on the concepts and implications of efforts to improve the quality of education using a Total Quality Management (TQM) based approach, especially in the context of improving teacher performance discipline. This research aims to outline the importance of implementing TQM in improving the quality of education through increasing the discipline of teacher performance as well as identifying concrete solutions that can be taken to improve teacher performance in educational insti...
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Pemberian Senam Kegel terhadap Penurunan Derajat Inkontinensia Urin pada Lansia
Ni Kadek Silvia Wulandari
; dr. I Nyoman Sutresna, M.Kes
; Ns. Ni Komang Matalia Gandari, S.Kep, MH
; Ns. IGAA Sherlyna Prihandhani, S.Kep., M.Kes
Jurnal Keperawatan Karya Bhakti
Vol 10
, No 2
(2024)
Inkontinensia urin merupakan gangguan dalam berkemih dimana urin keluar tidak dapat terkontrol. Inkontinensia urin dapat berdampak pada penurunan kualitas hidup lansia. Keadaan ini menimbulkan berbagai masalah medis, sosial maupun ekonomi. Beberapa penatalaksanaan non farmakologis dapat diberikan salah satunya dengan pemberian senam kegel. Adapun tujuan dari penelitian ini adalah untuk mengetahui pengaruh pemberian senam kegel terhadap penurunan derajat inkonti...
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Pemberian Terapi Reminiscence Terhadap Peningkatan Fungsi Kognitif Pada Lansia
Jurnal Keperawatan Karya Bhakti
Vol 10
, No 2
(2024)
Lansia merupakan kelompok individu yang telah memasuki tahap akhir fase kehidupan, dimana banyak sekali permasalahan yang sering dihadapi para lansia salah satunya adalah menurunnya fungsi kognitif. Fungsi kognitif merupakan proses mental yang memperoleh pengetahuan serta kemampuan kecerdasan yang meliputi aspek yang dikenal dengan domain kognitif yaitu atensi, memori, bahasa, kemampuan visual dan fungsi eksekutif. Lansia dengan menurunnya fungsi kognitif jika tidak segera ditangani akan berdamp...
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Aplikasi Modern Dressing pada Pasien Ullkus Diabetikum
Jurnal Keperawatan Karya Bhakti
Vol 10
, No 2
(2024)
Ulkus diabetikum adalah luka terbuka yang terjadi pada kaki akibat diabetes mellitus yang disebabkan oleh tekanan berulang pada kaki yang disertai adanya neuropati perifer, kelainan bentuk kaki, perkembangan infeksi yang mempersulit penyembuhan akibat berkurangnya sirkulasi arteri. Dampak ulkus apabila tidak ditangani dengan tepat akan menjadi lama sembuh dan berdampak besar terhadap morbiditas, mortalitas dan kualitas hidup pasien diabetes mellitus. Masalah keperawatan yang muncul pada pasien s...
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Pengaruh Kompentensi Auditor, Independensi Dan Tekanan Waktu (TIME PRESSURE) Terhadap Kemampuan Auditor Mendeteksi Fraud
Transformasi: Journal of Economics and Business Management
Vol 3
, No 3
(2024)
Now, the main topic in the media is accounting fraud, or fraud, in accounting parlance. Internal and external fraud are the two main types of fraud. However, fraud detection itself aims to determine whether fraud has occurred, who the perpetrator is, who the victim is, and how it happened. This research aims to determine how competence, lndependence, and time pressure affect the auditor's abiIity to discover fraud. In this research, initial data was obtained from auditors' answers from KAP Centr...
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Penapisan Hipertensi Pada Kelurahan Tajur Sindang
Perigel: Jurnal Penyuluhan Masyarakat Indonesia
Vol 3
, No 1
(2024)
Hypertension is a condition of increased systolic or diastolic blood pressure. Basic Health Research (Riskesdas) shows that the prevalence of hypertension nationally is increasing. The aim of this PKM is to check blood pressure and provide appropriate information about hypertension, so that it can prevent, screen, and carry out early intervention. The PKM include checking blood pressure and providing hypertension health counselling. The PKM was attended by 149 participants, with 57 male particip...
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The Influence of Price Perceptions, Service Quality and Trust on Gojek Customer Loyalty at the Universitas Sumatera Utara
Proceeding. of The International Conference on Business and Economics
Vol 2
, No 2
(2024)
This research aims to analyze the influence of price perceptions, service quality and trust on Gojek Customer Loyalty at the University of North Sumatra. The object of this research is Gojek users at the University of North Sumatra. The sampling technique uses non-probability sampling, the Convenience Sampling method. The number of samples used in this research was 218 respondents. The analytical method used in this research is a multiple linear regression model. The research results show that p...
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The Influence of Motivation and Work Commitment on the Performance of State Civil Servants at the Deli Serdang Regency Land Office
Proceeding. of The International Conference on Business and Economics
Vol 2
, No 2
(2024)
This research aims to find out how much influence work motivation and commitment has on the performance of state civil servants at the Deli Serdang Regency Land Office. Sampling The samples used in this research were all state civil servants at the Deli Serdang Regency Land Office except the Head of the Deli Serdang Regency Land Office, so there were 92 people present. In this research, the data used is primary data, then continued with path analysis. The results of the analysis show that there...
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