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Analisis Customer Relationship Management System (CRP) Pada Kepuasaan Pelanggan: Studi Di Bank BTPN Syariah Cabang Jepon Kabupaten Blora
Public Service And Governance Journal
Vol 5
, No 2
(2024)
One of the customers at BTPN Syariah Bank Jepon Branch Blora Regency reported his complaint to the Community Officer (CO) there is one officer who is less friendly serving customers, another officer the service is long so that customers have not been satisfied. This is complained by customers related to the quality of service and employee competence provided greatly affects customer satisfaction. In this descriptive qualitative research intends to explain this social phenomenon in detail. Resear...
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Analisis Sentimen Pada Ulasan Produk Dengan Metode Natural Language Processing (NLP) : (Studi Kasus Zalika Store 88 Shopee)
Jurnal Elektronika dan Komputer
Vol 17
, No 1
(2024)
n today's digital era, customer reviews play a crucial role in purchasing decisions, but the large volume of reviews makes manual analysis difficult. Thus, a fast and accurate sentiment analysis method using Natural Language Processing (NLP) is needed. This research aims to analyze product reviews for the ZALIKA STORE 88 on Shopee using NLP. It involves preprocessing reviews, applying NLP techniques like tokenization, stemming, and lexical analysis, and automatically classifying sentiments. The...
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Sentiment Analysis Twitter Sentiment Analysis of the 2024 Indonesian Presidential Candidates Using the KNN Method
Jurnal Elektronika dan Komputer
Vol 17
, No 1
(2024)
Pada tahun 2024, Indonesia akan menyelenggarakan pemilihan umum serentak yang meliputi pemilihan presiden dan pemilihan wakil rakyat di seluruh Indonesia. Masyarakat menanggapi kejadian ini dengan perasaan campur aduk, membagikan pemikirannya di situs media sosial seperti Twitter. Penelitian analisis sentimen calon presiden Indonesia tahun 2024 dilakukan terkait peristiwa ini. Sebanyak 1458 tweet digunakan dalam penelitian ini. Dengan 40,31% responden menyatakan sikap positif dan 43,46% menyatak...
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PANCASILA AND GOOD GOVERNANCE: STRATEGIES TO STRENGTHEN PUBLIC ACCOUNTABILITY IN THE CONTEXT OF IDENTITY POLITICS
Rahayu, Adinda Eka
; Rizky Setyawan, Mohammad Afrizal
; Al Mujahidin, Sulthonika Mahfudz Al Mujahidin
; Nur Fauzi, M. Asif
Jurnal Global Citizen : Jurnal Ilmiah Kajian Pendidikan Kewarganegaraan
Vol 13
, No 1
(2024)
The narratives of identity politics emerging ahead of the 2024 Elections threaten the unity of Indonesia's pluralistic nation. This research explores how Pancasila can reinvigorate the spirit of unity in the face of this unsettling vortex of identity politics. Employing a qualitative approach, the study investigates Pancasila's role as the unifying thread of diversity in bolstering public accountability and good governance. The findings reveal that identity politics jeopardize social stability a...
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Menyoroti Tren Kesalahan Berbahasa dalam Konten Iklan Produk Kecantikan di Media Sosial Instagram
Jasmine Malaika Ramadhani
; Raihana Virza Aulia Lestari
; Fakhri Ardan Naashir
; Hanifah Mahiroh Azizah
; Hindun Hindun
Populer: Jurnal Penelitian Mahasiswa
Vol 3
, No 3
(2024)
This study aims to identify and analyze language errors in beauty product advertisements on the Instagram account of MS Glow Beauty. Using a descriptive qualitative approach, data were collected through screenshots of various advertisement posts from the account. The analysis focused on identifying spelling errors, grammatical inaccuracies, and language interference within the advertisement content. The findings revealed significant language errors, including inappropriate word usage, incorrect...
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Evaluasi Penggunaan Terapi Obat Antinyeri pada Pasien Diabetik Neuropatik di Instalasi Rawat Jalan RSU Queen Latifa Kulon Progo
Kunir: Jurnal Farmasi Indonesia
Vol 2
, No 1
(2024)
Diabetik neuropatik adalah nyeri neuropatik yang umum terjadi pada penderita diabetes karena kerusakan pada sistem saraf pusat dan perifer. Prevalensi neuropati perifer pada penderita diabetes cukup tinggi, dengan 50% populasi orang dewasa menderita diabetes tipe 1 dan tipe 2. Penelitian ini bertujuan untuk mengetahui demografi pasien diabetes neuropatik, profil terapi obat pasien diabetes neuropatik menggunakan obat tunggal atau kombinasi, mengevaluasi penggunaan obat antinyeri pada pasien diab...
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The Exploration of Duolingo Application for Vocabulary Building and Pronunciation of Pre-Service Teachers
Scripta : English Department Journal
Vol 11
, No 1
(2024)
Teaching and learning vocabulary and pronunciation is challenging for foreign language learning. Currently, the majority of vocabulary and pronunciation teaching in the classroom employs traditional and uninspiring approaches. Conversely, gamification-based technology in the educational environment is believed to facilitate learners' progress and skills. This study aims to investigate the potential of gamification-based technology media, specifically Duolingo, to enhance prospective English teac...
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Mengasah Kemampuan Wirausaha Pada Mahasiswa Melalui Pelatihan dan Pendampingan Di UMKM Batik Danar Hadi Solo
A'zizah, Laila
; Ovi Itsnaini Ulynnuha
; Rangga Dhia Majduddin
; Candra Kusuma Wardana
; Nur Prasetyo Aji
Abdi Psikonomi
(2024)
Pembekalan kewirausahaan bagi mahasiswa sebaiknya dimulai sejak dini untuk meningkatkan motivasi dan kesuksesan dalam berwirausaha. Tujuan dari pelatihan kewirausahaan adalah untuk membekali mahasiswa dengan pengetahuan dan keterampilan esensial dalam bidang kewirausahaan. Pendidikan dan pelatihan kewirausahaan perlu disesuaikan dengan kebutuhan mahasiswa agar dapat memberikan bekal yang cukup untuk memulai bisnis baru. Dalam konteks pelatihan kewirausahaan, penting untuk memperhatikan aspek-asp...
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PARENTS AS ROLE MODELS IN ENHANCING LITERACY AMONG ELEMENTARY SCHOOL CHILDREN IN THE DIGITAL ERA
Hernawati, Sari
; Arifa, Nur
; Mazaya, Nur Widad
; Himawati, Ulya
; Azizah, Fadhilatul Amalya
; Suyati, Suyati
MAGISTRA: Media Pengembangan Ilmu Pendidikan Dasar dan Keislaman
Vol 15
, No 1
(2024)
Nowadays, the flow of digitalization is increasingly rapid, children's interaction with digital media is increasingly intense, so parents have an important role in maintaining and supervising children's literacy, especially elementary school age children. Digital media such as tablets and gadgets can bring positive and negative things to the cognitive development of children at elementary school age. Therefore, parents must be able to become role models or role models for children in efforts to...
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Pengaruh E-Trust dan E-Service Quality Terhadap E-Satisfaction Pengguna Situs E-Commerce Tik Tok Shop Dikalangan Mahasiswa
CiDEA Journal
Vol 3
, No 1
(2024)
Effective leadership and employee discipline are essential to maintaining a productive and professional workplace environment. Leaders are expected to open up two-way communication so that employees can fully understand the Company's goals in achieving performance. Companies need to have a clear and consistent approach to employee discipline to ensure that employees understand company policies and comply with performance expectations. In addition, employee discipline helps identify and correct b...
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