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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL MEDIASI (Survei pada Bus Batik Solo Trans Koridor 2)
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 1
(2016)
The purpose of this research was: 1) to analyze the significance of the influence of the quality of service of consumer satisfaction on Batik Solo Trans Bus Corridor 2. 2) to analyze the significance of the influence of the quality of service of customer loyalty on Batik Solo Trans Bus Corridor 2. 3) to analyze the significance of the influence of consumer satisfaction toward customer loyalty on Batik Solo Trans Bus Corridor 2. 4) To analyze the influence of the quality of service of customer lo...
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ANALISIS PENGARUH NIM, BOPO, LDR DAN NPL TERHADAP PROFITABILITAS PADA BANK PEMERINTAH DAN BANK UMUM SWASTA NASIONAL DI BURSA EFEK INDONESIA
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 1
(2016)
The purpose of this research was: 1) to analyze the significance of the influence on the profitability of banks against NIM Government and national private commercial banks in Indonesia stock exchange period 2012-2014. 2) to analyze the significance of the influence on the profitability of banks against BOPO Government and national private commercial banks in Indonesia stock exchange period 2012-2014. 3) to analyze the significance of the influence of LDR against profitability at Government bank...
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PENGARUH REMUNERASI TERHADAP KINERJA PEGAWAI DENGAN MOTIVASI SEBAGAI VARIABEL MEDIASI (Survei pada Pegawai Kantor Imigrasi Kelas I Surakarta)
Jurnal Ekonomi dan Kewirausahaan
Vol 16
(2016)
The purpose of this study is: to analyze the significance of the influence of remuneration against motivation, analyze the significance of the influence of remuneration on performance, analyzing the significance of the influence of motivation on performance and to analyze the significance of the influence of remuneration on performance that is mediated by the motivation on the immigration Clerk class I. Research methods method using survey data, the type of data used was qualitative and quantita...
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ANALISIS PENGARUH KINERJA PELAYANAN TERHADAP LOYALITAS PASIEN DENGAN KEPUASAN PASIEN SEBAGAI VARIABEL MODERASI PADA RUMAH SAKIT UMUM ISLAM YAKSSI GEMOLONG, SRAGEN
Jurnal Ekonomi dan Kewirausahaan
Vol 16
(2016)
The objective of the research are to analyses (1) the effect of service performance to patient loyalty of RSUI Yakssi Gemolong. (2) the effect of patient satisfaction to patient loyalty of RSUI Yakssi Gemolong. (3) the effect of patient satisfaction in moderation the service performance to patient loyalty of RSUI Yakssi Gemolong. Population of this research is all of RSUI Yakssi Gemolong patients during Desember 2015, and taken a sample of 70 respondents. Data collection technique used questionn...
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ANALISIS PENGARUH HARGA, KUALITAS PRODUK, KEBUTUHAN MENCARI VARIASI DAN IKLAN PRODUK PESAING TERHADAP KEPUTUSAN PERPINDAHAN MEREK PADA KONSUMEN PEMBALUT WANITA CHARM (Survei pada Mahasiswi Fakultas Ekonomi Universitas Slamet Riyadi Surakarta)
Jurnal Ekonomi dan Kewirausahaan
Vol 16
(2016)
The large number of brands of sanitary napkins that are on the market causing consumers desirability has moved from one brand to another brand. The shift of consumers to other brands is influenced by various factors, including price, product quality, needs looking for variety and product advertising competitors. The purpose of this research was: analyzing the significance of the influence of prices, quality products, needs looking for variety and product advertising a competitor against the deci...
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ANALISIS PENGARUH WORD OF MOUTH, LOKASI, DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN JASA BENGKEL SEPEDA MOTOR CAHYA RIZKY MOTOR (Survei pada Pengguna Bengkel Cahya Rizky Motor di Ngringo, Palur)
Jurnal Ekonomi dan Kewirausahaan
Vol 16
(2016)
The purpose of this study was to analyze the significance of (1) the effect of variable Word of Mouth on purchasing decisions services workshop Cahya Rizky Motor in Ngringo, Palur (2) to analyze the significance of the effect of variable locations on purchasing decisions services workshop Cahya Rizky Motor in Ngringo, Palur (3) to analyze the significance of variables influence the quality of service to the purchasing decision Cahya workshop services Rizky Motor in Ngringo, Palur. The population...
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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS KONSUMEN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL MODERASI (Studi pada Konsumen CS Kopi Tubruk Surakarta)
Jurnal Ekonomi dan Kewirausahaan
Vol 16
, No 2
(2016)
This study aims to analyze (1) the effect of service quality on customer loyalty CS Kopi Tubruk Surakarta. (2) the effect of customer satisfaction on consumer loyalty CS Kopi Tubruk Surakarta. (3) the effect of service quality on customer loyalty with customer satisfaction as a moderating variable. The study population was the whole kosumen CS Kopi Tubruk Surakarta with a sample of 115 respondents. Data collection techniques using questionnaires through the stages of testing the validity and rel...
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PENGARUH MOTIVASI KERJA, LINGKUNGAN KERJA, DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI DINAS PARIWISATA KABUPATEN TIMOR TENGAH SELATAN
Jurnal Manajemen Sumber Daya Manusia
Vol 10
, No 1
(2016)
Performance is the result of the quality and quantity of work accomplished by an employee in carrying out their duties in accordance with the responsibilities given to the employees. Some important factors to improve performance is work motivation, work environment and work Discipline. The purpose of this study to determine the effect of work motivation, work environment and work Discipline on Employee Performance Office of Timor Tengah Selatan regency tourism. The population in this study were...
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PENGARUH MOTIVASI DAN BUDAYA ORGANISASI TERHADAP KINERJA KARYAWAN DENGAN KOMPENSASI SEBAGAI VARIABEL MODERASI
Jurnal Manajemen Sumber Daya Manusia
Vol 10
, No 1
(2016)
The aim of this study was the effect of motivation on employee performance; the influence of organizational culture on employee performance; the influence of compensation on employee performance; motivational influence on employee performance moderated by compensation; the influence of organizational culture on employee performance moderated by compensation. The population in this study were all employees of PT Janetra Sukoharjo as many as 30 people. The technique of collecting data using questi...
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PENGARUH KEPEMIMPINAN, LOYALITAS KARYAWAN DAN KINERJA KARYAWAN TERHADAP KUALITAS PELAYANAN UNIT LAYANAN PENGADAAN BARANG/JASA
Jurnal Manajemen Sumber Daya Manusia
Vol 10
, No 1
(2016)
This research is conducted to know the significancy betwen (1) leadership (2) of employee loyalty (3) the performance of employees on the quality services of The Unit Layanan Pengadaan Barang dan Jasa Kabupaten Ngawi.The population is all employees who work in The Unit Layanan Pengadaan Barang dan Jasa Kabupaten Ngawi as many as 32 employees. The analysis Technique usesdouble regression analysis with the classical assumption. Analysis results showed that leadership, employee loyalty and employee...
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