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PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI (Survei pada Pengguna Jasa Layanan Kantor Pos Boyolali)
Jurnal Manajemen Sumber Daya Manusia
Vol 12
, No 1
(2022)
The purpose of this study is to analyze (1) the influence of servicequality on customer satisfaction Post Office Boyolali. (2) the influence ofservice quality on customer loyalty of Post Office Boyolali. (3) the influence ofcustomer satisfaction on customer loyalty of Boyolali Post Office. (4) theinfluence of service quality on customer loyalty mediated by customersatisfaction. The research was conducted at Boyolali Post Office. Thepopulation of 432 people. Samples used as much as 20% of the tot...
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ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN NASABAH DALAM MENINGKATKAN LOYALITAS NASABAH KREDIT (Studi Kasus pada Debitur Kredit Produktif di Bank Jateng KCP Jatipuro)
Jurnal Manajemen Sumber Daya Manusia
Vol 12
, No 1
(2022)
The purpose of this study is to analyze (1) the significance of affectingthe quality of service to customer satisfaction. (2) the significance of theinterest rate of credit on customer satisfaction. (3) the significance of theeffect of customer satisfaction on customer loyalty. (4) significance affectsthe quality of service to customer loyalty. (5) the significance of the effect oflending rate on customer loyalty. (6) customer satisfaction in mediationaffects the quality of service to loyalty. (...
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Manfaat Muscle Pumping dan Pengencangan Otot Transversus Abdominis terhadap Penurunan TFU (Tinggi Fundus Uteri) pada Ibu Nifas
Jurnal Bina Cipta Husda: Jurnal Kesehatan dan Science
Vol 18
, No 1
(2022)
Involusi adalah suatu proses dimana uterus kembali kekondisi sebelum hamil dengan berat sekitar 60 gram. Apabila terjadi kegagalan involusi uterus untuk kembali pada keadaan tidak hamil maka akan menyebabkan sub involusi. Gejala dari sub involusi meliputi lochea menetap/merah segar, penurunan fundus uteri lambat, tonus uteri lembek, tidak ada perasaan mules pada ibu nifas akibatnya terjadinya perdarahan. Tujuan penelitian ini adalah mengetahui manfaat Muscle Pumping dan Pengencangan Otot Transve...
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Implementasi Algoritma Apriori pada Tata Letak Kategori Buku di Perpustakaan
Jurnal Ilmiah Sinus
Vol 20
, No 1
(2022)
The library is a collection place of various kinds of books. Arrangement of books by category called book shelving makes easier for customers to choose and find books. However, the location and arrangement of book categories becomes a problem in a library. Based on the book borrowing data, data mining was carried out to find out a book borrowed simultaneously by library visitor in one transaction. This can be solved by using the association rule technique and a priori algorithm. Possible combina...
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Inovasi Pembuatan Praline Isi Manisan Kering Belimbing Dengan Penambahan Bubuk Daun Kersen
Jurnal Pengembangan IPTeks Seni Kuliner, Tata Rias, dan Desain Mode
Vol 13
, No 2
(2021)
Making pralines filled with dried starfruit with the addition of cherry leaf powder, is an innovation in developing chocolate products, which are varied with candied starfruit filling. In the processing, candied star fruit and chocolate are added with cherry leaf powder, to add aroma to the pralines. The objectives of this study are: 1) To determine the characteristics of candied star fruit with the addition of cherry leaf powder. 2) Knowing the characteristics of candied star fruit pralines wit...
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Efektifitas Pembelajaran Jarak Jauh Terhadap Kepuasan Proses Pembelajaran Di Prodi D3 Dan S1 Akuntansi Untidar
Sosio Dialektika : Jurnal Ilmu Sosial Humaniora
Vol 6
, No 2
(2021)
The purpose of this study is to analyze how distance learning can be used to achieve student satisfaction and to analyze that the implementation of distance learning is currently effective in achieving the objectives of the teaching and learning process during the current pandemic. The population of the study was all D3 and S1 students of Accounting, Faculty of Economics, Tidar University. The samples in this study were D3 and S1 Accounting students in semesters 1, 3 and 5 who were running their...
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PENINGKATAN PENGETAHUAN DAN SIKAP PASANGAN USIA SUBUR DALAM KEIKUTSERTAAN BER-KB MELALUI LEAFLET
Gustina, Erni
; Hastuti Retnosari, Puput Dwi
; Duwila, Risma Elfariyani
; Azizah, Lailatul
; Ningsih, Tika Rastya
; Rosita, Rosita
Gemassika: Jurnal Pengabdian Kepada Masyarakat
Vol 5
, No 2
(2021)
The use of contraception is influenced by many factors such as knowledge, husband's support, culture, level of welfare, communication, information, and education. The purpose of this activity is to increase knowledge and attitudes of couples of reproductive age in participating in family planning. The method of service activities is the provision of direct intervention using leaflet media as a method of health education. The intervention was carried out for 2 days to 29 people. Provision of inte...
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Penentuan Penerima Bantuan Rumah Tidak Layak Huni Menggunakan Metode Simple Additive Weghting
Jurnal Teknologi Informasi dan Komunikasi (TIKomSiN)
Vol 9
, No 2
(2021)
Uninhabitable Housing Assistance (RTLH) is a government program which distribute to village office, it has purpose to improve the life quality of community. Poor people can life convenient with Uninhibitable Houses Assistence. Determination of social assistence construction of Uninhabitable Houses is going to do by relying on the intitution. The purpose of this research is creating a decision support system that can help to determine the appropriate poor people are receiving social assistence o...
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THE MANAGEMENT OF MEDICAL REPORT COMPLETENESS FOR THE LEGALITY OF MEDICAL RECORD DOCUMENTS AT RSUD KRMT WONGSONEGORO (RSWN) SEMARANG CITY
VISIKES
Vol 20
, No 2
(2021)
ABSTRACTBackground: Quality hospital services is reflected in the achieving of medical records. Improper medical record documentation would negatively affect the quality of service delivered to patients and it would disadvantage the hospital when medical disputes occur.Objective:Analyzing the management of medical record completeness at RSWN to guarantee the legality of medical record documents and its effect in supporting the completeness of medical record documents.Method:In this qualitative r...
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Application of Arrowroot Starch Antimicrobial Edible Coating with Addition of Lemongrass Extract on Strawberry Fruit
Journal of Food and Agricultural Product
Vol 1
, No 2
(2021)
Public awareness of the food quality which is they consume is increasing. Food consumption becomes more varied by not only consuming carbohydrates, protein and fat sources, but balanced with the consumption of fruits as a source of vitamins. One way to maintain the quality of fruits during storage is to use edible coatings. Edible coatings made from hydrocolloid materials such as starch as natural coating materials, are non-toxic and safe for health so that starch-based edible coatings are feasi...
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